... Sales Specialist, Genesys Contact Centre (138808)Job description Sales Specialist, Genesys Contact Centre (138808)  Job function : SpecialistMain ... knowledge of the BT Contact Portfolio, industry wide Contact Centre platforms and solutions (specifically ... More Details
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... respond effectively to any enquiries received into the Contact Centre - predominately via telephone and email. * Liaise with ... 2-1s, cross training of Contact Centre tasks and training courses related to the Contact Centre. Monday - Friday (flexibility ... More Details

Lead Duty Manager 5 days ago

... to maintain business continuity for the contact centre operation at all sites where contact centre activities are carried out. To ... met for own team and wider contact centre team. To ensure that all contact centre staff are allocated a line ... More Details
... Skills/Experience ⦁    Contact Centre Migration/Transformation Experience - working in a multi-Contact Centre provider environment  - having ... and recommending best practices with regard to contact centre transformation ⦁    Security knowledge and best ... More Details
... Key Skills/Experience ? Contact Centre Migration/Transformation Experience - working in a multi-Contact Centre provider environment - having ... ? In depth understanding/strong background of Contact Centre infrastructure technologies (eg PBX, SIP trunks, ... More Details
... Skills/Experience⦁    Contact Centre Migration/Transformation Experience - working in a multi-Contact Centre provider environment  - having ... and recommending best practices with regard to contact centre transformation⦁    Security knowledge and best ... More Details
... deprecated hardware to a new solution. The UCCE Contact Centre Consultant/Developer will be responsible for understanding the ... . * HOME BASED ASSIGNMENT.* The Role: Review & understand current Contact Centre HLD for the IVR product Propose solution to ... More Details
... in a Head of Contact Centre role, managing, motivating and developing a contact centre team Experience of managing ... a committee structure Supplier management Technical knowledge of contact centre systems and digital applications   Very competitive salary ... More Details
... Contact Centre role, managing, motivating and developing a contact centre teamExperience of managing a multi-product contact centre ... committee structureSupplier managementTechnical knowledge of contact centre systems and digital applicationsVery competitive ... More Details
... Role: Contact Centre Team Leader (12 Month Maternity Cover) Division/Department: Contact Centre Location: Ashford Reports to: Contact Centre General ... Road, Air and Sea, Showfreight, Warehouse and Contact Centre services. Position Summary: This role will be ... More Details
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