Hotel Food & Beverage Shift Coordinator
Hours: Shift based working 37.5 hours per week on a 5 on 2 off basis
Pay: £9.50ph+ company bonus, pension, life assurance, 28 days holiday and Merlin Magic Pass 20 free tickets to our attractions
Do you have experience of working in a team leader, supervisor or management role within the hospitality or leisure sector?
Would you like to start an awesome career at one of the UK s favourite family theme park resorts?
We are currently recruiting for a Hotel Food & Beverage Shift Coordinator for our up and coming 2021 season at the UK s favourite children s theme park; the LEGOLAND Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
2021 is set to be one of the most exciting years yet, we re celebrating the LEGOLAND Windsor Resort turning 25. 25 years of building memories, 25 years of family fun and 25 years of everything being awesome! As well as celebrating our birthday we will be launching a brand-new land LEGO MYTHICA: World of Mythical Creatures what a time to join us and start your awesome career.
Reporting to the Hotel Food & Beverage Restaurant Manager the Hotel Food & Beverage Shift Coordinator will form part of the food & beverage management team providing day to day operational management of a combination of restaurants and/or Bars. You will be responsible for leading the team to provide exceptional guest satisfaction by delivering high quality service and food standards
What the job of a Hotel Food & Beverage Shift Coordinator will involve
Support the F&B Restaurant Manager in the day to day operational challenges of running a successful restaurant within the hotel.
Ensure your restaurant consistently delivers or exceeds agreed upon KPI targets
Responsible for training, coaching and development, and lead the team with a hands-on approach.
Inspire excellent customer service delivery within the restaurant area of the hotel.
Work closely alongside F&B Assistants to ensure all hygiene, health & safety and Standard Operating Procedures (SOP s) are adhered to and monitored on a regular basis.
Maintain strong communication links within the F&B team and with other departments across the hotel and resort.
Assist the F&B Restaurant Manager to keep staff wage costs within budget in each area.
Assist the F&B Restaurant Manager to keep all other operational costs within budget in each area and increase revenue where possible.
Take a pro-active approach in stock take procedures. We are looking for the following skills and experience:
Experience of working within a management, team leader or supervisor role ideally within the hospitality, restaurant, fast food or leisure sector. Experience of providing an excellent guest experience. Experience of working within a fast pace and high volume business. Experience of leading a team to achieve set KPIs. Ideally have a minimum of level 2 Food Hygiene . Benefits of joining the LEGOLAND Windsor Resort:
28 days holiday inclusive of bank holidays
Private pension scheme
Life assurance scheme
Employee assistance programme
Ongoing Training & Development
Access to our exclusive benefits portal with discounts across online and high street shops
Merlin Magic Pass 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
25% discount in Merlin retail shops and restaurants
40% discount online off LEGO, and much more! LEGOLAND Windsor Resort is an equal opportunities employer and will provide reasonable support to disabled applicants throughout the recruitment process. If you feel that you need any additional support or reasonable adjustments to take part in the interview process, please contact the Recruitment Team.
To apply for the position of Hotel Food & Beverage Shift Coordinator within our Hotel Food & Beverage team please use the Apply Now function
LEGOLAND Windsor Resort is an equal opportunities employer and will provide reasonable support to disabled applicants throughout the recruitment process. If you feel that you need any additional support or reasonable adjustments to take part in the interview process, please contact the Recruitment Team on [email protected]
Here at Merlin Entertainments we are proud to have a diverse workforce, and we re all about providing equal opportunities to the whole team. Because of this we are committed to an active all together programme which starts with our recruitment and selection process.