Hotel Front of House Assistant
Location: LEGOLAND, Windsor, SL4 4AY
Hours: Fully Flexible; working up to 5 days out of 7, covering hours that can be between 07:00-22:00
Pay: up to £9.00ph + pension, ongoing training and Merlin Magic Pass 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
Are you passionate about working within the Hospitality sector?
Are you able to provide our guests with a truly memorable experience?
Are you looking to start a fun career?
We are currently recruiting for a number of Hotel Front of House Assistants to join our Hotel Front of House Team for our up and coming 2021 season at the UK s favourite children s theme park; the LEGOLAND Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
2021 is set to be one of the most exciting years yet, we re celebrating the LEGOLAND Windsor Resort turning 25. 25 years of building memories, 25 years of family fun and 25 years of everything being awesome! As well as celebrating our birthday we will be launching a brand new land LEGO MYTHICA: World of Mythical Creatures what a time to join us and start your awesome career.
Reporting to the Hotel Duty Manager the Front of House Assistant will ensuring the smooth running of the customer facing areas ensuring that all of our guest are provided excellent levels of guest service and hospitality to create memorable experiences.
What the job of Front of House Assistant involves:
Carrying out check-ins & check outs our booking system Opra Assisting with guest query s ensuring our guests have a memorable experience Operating turnstile entrance to the park Monitoring and escalation of the fire panel Carrying out cleaning duties within the Front of House and reception areas Complete any check-ins or checkouts Help resolve guest complaints Assisting in running Gym & Pool checking desks Opportunity to become a trained lifeguard We are looking for the following skills and experience:
Ideally have experience of working within a hotel or similar environment Have a passion for delivering excellent service, always having a bright smile regardless of the weather A willingness to learn and develop your skills Have passion for our brand Have a keen eye for detail Want to work in a unique environment where no two days are the same Be able to clearly communicate to our guest and your colleagues Most importantly have fun at work to create memorable experiences Benefits of joining the LEGOLAND Windsor Resort:
Pay of up to £9.00ph Fortnightly pay Pro Rata Holiday Allowance based on 28 days full time equivalent Private pension scheme Life assurance scheme Employee assistance programme Ongoing Training & Development Merlin Magic Pass 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world 25% discount in Merlin retail shops and restaurants 40% discount online off LEGO, and much more! A job with Merlin isn t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests experiences are the best they can be.
To apply for the position of Hotel Front of House Assistant to start your awesome career please use the Apply Now function.
Here at Merlin Entertainments we are proud to have a diverse workforce, and we re all about providing equal opportunities to the whole team. Because of this we are committed to an active all together programme which starts with our recruitment and selection process.
- Company Name
- Merlin Entertainment
- Job Location
- South East
- United Kingdom