1st/2nd Line Support Engineer

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Role: 1st/2nd Line Support Engineer \n Location: Leicestershire  \n Salary: £18,000 - £24,000 DOE \n  \n A fantastic opportunity has arisen for an experienced 1st/2nd Line Support Engineer to join my clients expanding business on a permanent basis supporting a wide range of interesting businesses around the UK.\n Responsibilities: 1st/2nd Line Support Engineer \n Always provide excellent customer service and customer communications Office 365 Migrations & Configuration Installation, administration, and management of Windows Servers Installation & Configuration of IT Security Systems, IP Surveillance & Networking Deployment of end user devices (Windows O/S and iOS) and Windows servers Backup System administration and configuration. Provide 1st and 2nd line Hardware & Software IT support to UK and overseas clients. Ensure accurate and timely updates to job management system and clients. Deployment and management of hosted VOIP solutions  \n Skills and experience: 1st/2nd Line Support Engineer \n \n In-depth knowledge supporting desktop/laptop Computers & servers in a Windows Active Directory Environment (On Premise & Azure) and-standalone systems Logical fault-finding skills In-depth knowledge of Windows OS, Mac OS, and Server OS In-depth knowledge supporting Microsoft Office suites & Office 365 including OneDrive & SharePoint In-depth knowledge supporting desktop/laptop Computers & servers in a Windows Active Directory Environment (On Premise & Azure) and-standalone systems Experience of networking (Routers, Wireless, Switching, Microwave Links, internet connectivity) Knowledge of network cabling & termination UK Driving Licence  \n If you are an experienced 1st/2nd Line Support Engineer looking for a new exciting role then please get in touch with Jenny Collin

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