2nd Line Support Engineer / Technical Support Engineer

Details:
  • Company: Penguin
  • Salary:
  • Category: Information Technology
  • Date: 1 month ago
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Description:

\n\n 2nd Line Support Engineer / Technical Support Engineer\n\n \n\n Based in Oxfordshire\n\n \n\n £25000-£30000 + Benefits\n\n \n\n Leading Managed Service Provider with it’s main office in the heart of Oxfordshire are actively looking for a 2nd Line Support Engineer / Technical Support Engineer to join an existing team and play an active part in looking after a select number of both internal and external clients across the UK.\n\n \n\n Clients will come from different sectors including financial, retail, public sector and the general commercial market and the role as a 2nd Line Support Engineer / Technical Support Engineer will be to help maintain all IT systems covering Hardware, Networking, Servers, IT Security and Software Installations.\n\n \n\n Knowledge of all Microsoft packages is expected and an sound understanding of IT security for both internal and remote workers would make you a front running for the position.\n\n \n\n Specific knowledge of Sophie Central and Sophos Suite would be beneficial, but specific technical training will be provided.\n\n \n\n Based in the office initially, the successful 2nd Line Support Engineer / Technical Support Engineer will find that no one day is the same and will form part of a dynamic technical support department reporting directly to the Service Delivery Manager. The role does come with client site based work and once established working remotely on occasion is also offered.\n\n \n\n To apply the successful 2nd Line Support Engineer / Technical Support Engineer will have a minimum of 3 years’ experience in this line of work, ideally have worked for a Managed Service Provider and have a range of technical skills including a desire to progress further in cyber security.\n\n \n\n In return the 2nd Line Support Engineer / Technical Support Engineer will receive a range of project exposure, a full benefits package and an opportunity to play a large part in the development of this rapidly expanding company\n\n

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