5409 - Communications Officer


Detail of reserve list 12 Months

Number of jobs available 1

Region London

City/Town London

Building Site FT 70 Whitehall, Westminster, SW1A 2AS

Departmental Grade HEO

Civil Service Grade HEO

Cabinet Office is in the process of demerging its combined grades.

We have already demerged what was Band A into G6 and G7. We are now in the process of demerging Band B2 into SEO and HEO. Please note, posts advertised at SEO are equivalent to Band B2+ and posts advertised as HEO will be called Band B2. Post Type Permanent

Working Pattern Full Time, Part Time, Part Time/Job Share, Part Time Term Time

Role Type Communications / Marketing

Salary £32,905 - £38,580

Organisation Details

Cabinet Office supports the Prime Minister and ensures the smooth running of government - from developing policy, to modernising public services. We welcome talented people from all backgrounds with the skills and the commitment to build a career in the Civil Service.
The Cabinet Office Purpose is:

  • to maintain the integrity of the Union, coordinate the security of the realm and sustain a flourishing democracy;
  • to support the design and implementation of HM Government's policies and the Prime Minister's priorities; and
  • to ensure the delivery of the finest public services by attracting and developing the best public servants and improving the efficiency of government.

The work Cabinet Office delivers is vast and therefore presents opportunities to develop your skills and experience in a variety of critical government agendas.
An organisation of approximately 7,000 employees, the Cabinet Office is a vibrant, modern and exciting place to work, attracting a diverse workforce which represents the people we serve. Our main offices are in London, but we have staff based around the UK.
At the heart of this are our Cabinet Office values. To deliver our Purpose and help make Cabinet Office a great place to work, we all commit to:-
  • treating everyone with Respect
  • actively Collaborate, and
  • build Trust

We have an aspiration to become the most inclusive employer across the Civil Service. We have a number of staff benefits, including flexible working, and access to a number of staff support networks to ensure we meet this.

Job description

We are looking for an enthusiastic and motivated IO with the confidence to establish and deliver new projects. You will have:
  • A passion for delivery and problem solving
  • Strong organisational skills enabling you to deliver excellent work at pace while working on multiple projects
  • Knowledge of developing communication plans, including identifying the most effective channels and tools to reach and engage target audiences -A collaborative approach to working with colleagues across Whitehall and externally to plan, coordinate, and deliver campaigns

You will also have the skills to confidently and clearly present evidence-based advice and recommendations to senior stakeholders across Government, including the Deputy National Security Advisers and the Executive Director of Government Communication.

You will join a highly motivated team with experience drawn from across government. Experience working in more than one of the following areas is preferred: Strategic communications, campaigns and marketing, stakeholder engagement, PR / media relations, evidence-based analysis, digital or related policy areas.

As part of the National Security Communications People Strategy, you will be supported to pursue the development of your own career path through the national security community.

You will need to demonstrate:
  • Ability to pick up a new brief quickly, establishing effective working relationships with colleagues from different departments.
  • Confidence in setting clear and measurable objectives, using audience insight to develop a clear strategy and implementation plan and confident scoring evaluation criteria (OASIS planning method)
  • Supporting the design and delivery of techniques to assess the effectiveness and impact of communications.
  • Taking a positive approach in keeping your own and the team's efforts focused on the goals that really matter.
  • Taking responsibility for delivery on time and to standard, recognising the contribution of others as appropriate.
  • Commitment to personal development and keen to contribute in the learning and development plans of the team, and as part of the wider Government Communications Service.

Please note this role will require participation in a duty rota for out-of- hours cover, for which overtime pay is available.

Please note that this role requires SC clearance, which would normally require 5 years' UK residency in the past 5 years. This is not an absolute requirement but supplementary checks may be required where individuals have not lived in the UK for the required period. This may mean that your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

Business unit information

This is an unrivalled opportunity for a brilliant communications professional to join the National Security Communications Team (NSCT) in the heart of government. The NSCT is a high-performing, multi-disciplinary communications team that focuses on using strategic communication to tackle complex challenges to the UK's national security. You will be working on some of the most important and high profile issues facing Government, both domestically and internationally.

The team's portfolio can be complex and sensitive, so you will need attention to detail and a delivery focus. Our recent campaigns include the award-winning 'Hiding in Plain Sight' Modern Slavery campaign and the 'Don't Feed the Beast' Counter-Disinformation campaign. We have also led and coordinated the Government's crisis communications responses to some of the biggest national and international security issues in the two years since the team was created.

Contact and additional information (Recruiters Name, Email and Phone Number)

Please note, in the event that a high number of applications are received, candidates' applications will be sifted on the basis of the first competency; Seeing the Big Picture.

For any further information or questions on this post please contact

Due to the high volume of applications received for Cabinet Office vacancies, we regret that feedback is only available - at the discretion of the vacancy manager - following the interview stage. Vacancy managers may sift on one lead behaviour at the application stage.

Terms, Conditions and Benefits

This is a Permanent appointment.

This role is based within the Cabinet Office at HEO - £32,905 - £38,580. Annual salary increases will depend upon individual performance and contribution to the organisation's success. In addition there will be the opportunity to earn performance related bonuses. There is an expectation that successful applicants new to the Civil Service will join on the pay band minimum.

Existing civil servants can take up the post on loan from their parent department for the duration advertised. Those joining on level transfer will retain their current salary. Staff joining on promotion terms will receive up to a 10% increase of their current basic salary or the pay band minimum whichever is the greater. Staff joining on promotion will adopt the modernised terms and conditions of employment which came into force in 2013.

There is a choice of excellent pension schemes. More information about pension provisions can be found at

Flexible Working

Flexible working including job-share arrangements may be considered for this role.

Leave allowances

25 days' paid leave per annum rising to 30 days after five years service. In addition, full-time staff receive eight public holidays and the Queen's Birthday privilege day as well as competitive maternity, paternity, parental and adoption leave.


Staff new to the Civil Service will be required to serve a six month probationary period.


The post will be based in 70 Whitehall, Westminster, London, SW1A 2AS.

Relocation Costs No relocation costs will be available.

Equality and Diversity

The Cabinet Office is committed to a policy of equal opportunity for all staff. We will not discriminate on grounds of gender, gender identity, race, disability, sexual orientation, religion or belief, age, those with caring responsibilities, part time workers or any other factor irrelevant to a person's work.

We encourage a diverse workforce and aim to provide a working environment where all staff at all levels are valued and respected, and where discrimination, bullying, promotion of negative stereotyping and harassment are not tolerated.

Assessment for recruitment, selection, appraisal, training and career progression purposes is based both on the individual's ability and suitability for the work. We are committed to providing all staff with opportunities to maximise their skills and achieve their potential, offering flexible working arrangements wherever possible.

As public authorities departments have statutory duties placed on them that require them to promote equality of opportunity and eliminate unlawful discrimination. We expect all staff to assist the department in meeting these obligations. All staff should have due regard for the need to promote good relations between individuals from different groups and work towards achieving equality of opportunity for all.

Civil Service Code

All civil servants are subject to the provisions of the Civil Service Code (see Annex A) which details Civil Service values, standards of behaviour, rights and responsibilities. Go to for more information.


We offer support with childcare and holiday play schemes costs by providing childcare vouchers for staff who meet the eligibility criteria. Current civil servants applying for Cabinet Office vacancies on or after 06 April 2018, may experience implications in continuing to claim childcare vouchers.

HMRC now offer a tax free childcare scheme for new entrants into the Cabinet Office. We also offer a holiday play scheme and the Cabinet Office contribute to the costs for staff who meet the eligibility criteria. Current civil servants applying for Cabinet Office vacancies on or September 2018 who are currently in receipt of childcare vouchers and not transferring on a TUPE or COSOP move will be unable to continue to claim childcare vouchers but may be eligible for the HMRC tax free childcare scheme.

Recruitment and Selection Process


You must be a British Citizen, citizen of the British Commonwealth* an EC national or a national of specified Member States of the European Free Trade Area, together with certain members of their families. Certain Turkish nationals are also eligible to apply. In the first instance it is advisable to refer to the Civil Service Nationality Rules which can be found here: If you have any further questions about nationality requirements, please contact the Recruitment Team at: . (*Commonwealth citizens not yet in the UK, who have no right of abode in the UK and who do not have leave to enter the UK are ineligible to apply.)

Guaranteed Interview Scheme

The Cabinet Office is committed to the employment and career development of disabled people and will guarantee to interview anyone with a disability whose application meets the minimum criteria for the post.

Pre-appointment Checks

The successful candidate's appointment will be subject to a series of checks including security, nationality, health and references before a formal offer of appointment is made. Subject to satisfactory completion of the pre-appointment checks, you will be invited to take up the post as soon as possible. The National Insurance numbers of successful applicants will be shared with the Ministry of Defence to aid the tracking of Armed Forces Reservist levels across government.

The Selection Process

Assessment at sift and interviews will be based on meeting any defined skill/qualification requirements along with a Success Profile element assessment, as detailed in the job advert. The Success Profile elements to be assessed will be outlined within the job advert. The Civil Service Success Profile Framework is publically available here:

We would generally expect answers to follow the STAR or CAR structure and encourage candidates to use this throughout their application.

Application/Interview Scoring System

The Cabinet Office adopts a scoring system of 1-7 for Behaviours, Ability, Technical and Experience.

7- The evidence provided wholly exceeds expectation at this level

6 - Substantial positive evidence; includes some evidence of exceeding expectations at this level

5 - Substantial positive evidence of the competency or behaviour

4 - Adequate positive evidence and any negative evidence would not cause concern

3 - Moderate positive evidence but some negative evidence demonstrated

2 - Limited positive evidence and/or mainly negative evidence demonstrated

1 - No positive evidence and/or substantial negative evidence demonstrated

Strengths will be assessed at interview on a 1-4 scale.

Civil Service Commission

Recruitment into the Civil Service is governed by the Civil Service Commission which has two key functions.

• To maintain the principle of selection for appointment to the Civil Service on merit on the basis of fair and open competition.

• To promote an understanding of the Civil Service Code which sets out the constitutional framework in which all civil servants work and the values they are expected to uphold, and to hear and determine appeals made under it. More detailed information can be found at on the Civil Service Commission website:


The Department's recruitment processes are underpinned by the requirement of selection for appointment based on merit, open and fair competition as outlined in the Civil Service Commissioners' Recruitment Principles, details of which can be found at

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact the Cabinet Office Recruitment Team, Human Resources, 4th Floor, 1 Horse Guards Road, London SW1A 2HQ or email , in the first instance. If you are not satisfied with the response you receive you can further contact the Civil Service Commission at:

Email: .uk or in writing to:

Civil Service Commission
Room G/8
1 Horse Guards Road
London SW1A 2HQ

Closing Date: 06/08/2020, 23:55 hours

Interview dates To be confirmed

Reserved/Non Reserved post(s)? Non Reserved

Level of security checks required Security Clearance

Success Profiles

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical / professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. Your can find our more abut Success Profiles .

We will be measuring the following through our recruitment process Behaviours, Experience

Role specific past experience and skills requirements Experience working in more than one of the following areas is preferred: Strategic communications, campaigns and marketing, stakeholder engagement, PR / media relations, evidence-based analysis, digital or related policy areas.

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