Full Job Description
Description Who We Are
Since 2014, Runway East has been on a mission to banish
boring offices. We offer unique flexible workspaces across London,
Bristol, and Brighton, complete with perks like dogs on demand and
Friday drinks trolleys. Our team is passionate, supportive, and
dedicated to making a positive impact on the planet and people, as
evidenced by our B Corp status.
The Role:
Community Manager Join our vibrant Community team and play
a key role in enhancing our members' experience. You'll deliver
top-notch customer service, solve issues efficiently, and maintain
high building standards. Key duties include:
- Operational
Excellence: Quickly address and resolve building and member issues.
- Building Standards: Conduct site checks and ensure top
scores are achieved on site standard audits.
- Front Desk &
Member Contact: Be the go-to person for members and manage the front
desk.
- Community Initiatives: Foster connections between
members and enhance our space based on their feedback.
- Team
Management: Lead a Community Associate and ensure smooth site
operations and drive results.
Requirements Who You Are - Driven: You tackle issues
head-on and improve systems.
- Detail-Oriented: You ensure the
small things are done right.
- Resilient: You solve problems
with a positive attitude.
- Charismatic: You connect easily
with others and excel in customer service.
- Commercially
Savvy: You understand that happy members equal a thriving business.
Benefits Why
Join Us?
- Time Off: 31 days including bank holidays