Full Job Description
Who we are looking for
A Development
Support Engineer, who will be responsible for supporting some of our
largest mission critical systems.
The Platform
Support team is responsible for the critical platforms supporting
Player Account Management (PAM). Drawing on collective experience,
industry best practice, bespoke services and tooling, the team
collaboratively administer and operate production platforms.
You will work alongside other teams within software
development, ensuring optimal performance and availability of
global-scale Business critical production systems.
You will be vital to the delivery of software releases in our
live environments by overseeing, provisioning and monitoring our
development teams’ array of infrastructure, which consist of both
On-Premise solutions and in the Cloud.
You will
have a great opportunity to upskill, as you will work alongside
Content Delivery Network (CDN), Network and Infrastructure Engineers
to gain considerable experience in a variety of technical areas across
the Business.
This role is eligible for inclusion
in the Company’s hybrid working from home policy.
Preferred Skills, Qualifications and Experience
- Demonstrable experience with Linux or Windows
based infrastructure.
- Ability to make and act on decisions
under pressure.
- Experience with SQL.
- Strong
understanding of networking, including host and preferably media
layers.
- Self-starter with the ability to learn quickly.
- Strong analytical and troubleshooting skills.
Main Responsibilities
- Managing system changes.
- Forecasting production
demand and capacity planning.
- Responding to and managing
emergencies and incidents.
- Monitoring and tuning performance.
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