Windchill System Administrator/CAD System Administrator

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Windchill System Administrator/CAD System Administrator**
**Dundee (Hybrid)**
**Salary: £40,000 - £55,000 p/a DOE**
The Engineering Systems Support Specialist is primarily responsible for maintaining, configuring, and supporting the Creo CAD and Windchill systems. This role ensures smooth and efficient CAD operations for the hardware design engineering teams. Applicants should have a strong background in CAD and experience in PLM/PDM system administration.
**Key responsibilities**
+ User Support: Provide hands-on technical support for Creo, SolidWorks and Windchill users, including troubleshooting software issues, conducting user training, and creating documentation
+ System Administration: Install, configure and maintain Creo, SolidWorks and Windchill software and environments ensuring system stability and performance
+ Data and Version Control: Manage design data within Windchill ensuring version control, change management and appropriate security settings for data integrity
+ System Upgrades and Maintenance: Plan and execute software updates, patches, and upgrades for Creo, SolidWorks and Windchill coordinating with IT and engineering departments to minimize downtime
+ Performance Optimization: Monitor system performance and implement best practices for optimizing usage and processing speeds
+ Documentation and Reporting: Maintain accurate records of system configurations, licensing and upgrades, generate reports as needed for engineering and management teams
**Required skills and experience** :
+ Mechanical Engineering qualification or equivalent experience
+ 3 years min relevant experience
+ Proficiency in CAD software e.g. Creo or SolidWorks (Creo preferred)
+ Experience with PLM/PDM system administration, preferably PTC Windchill.
+ Excellent technical writing skills for process documentation, training, and maintaining system technical documentation
+ Have a sense of urgency with the ability to multi-task
+ Enthusiastic and self-motivated with ability to take initiative and work independently
+ Detail oriented
+ Ability to work effectively in a team environment
**Desired experience** :
+ Windchill/Creo System and Business Administration experience
+ Strong understanding of CAD data management practices
+ Experience in Linux
+ Project Management skills
#LI-AG1 #Li-Hybrid
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.