Main Duties & Responsibilities
To manage the assessment, investigation and verification of applications to the Council's Housing under Part VI of the Housing Act 1996 and the Council's Allocations Scheme on an allocated casework basis.
To assess complex housing needs and deliver appropriate advice and assistance to high priority applicants including housing options that facilitate re-housing, alleviate housing need, promote mobility, and make best use of existing housing stock.
Administer and facilitate the effective allocation of social housing to qualifying residents.
Liaise with statutory and non-statutory partners to continually improve the provision of housing options and allocations services and participate in strategic discussions
To deliver excellent and accountable housing services to the residents of the Borough.
Minimum of two years experience of working in a housing provider service
Good understanding of the statutory framework within which the Housing Department operates
Excellent communication skills both oral and written
Ability to use computers effectively
Allocations Experience - Shortlisiting and Direct Offers
Working knowledge of Open Housing & Home Connections
Experience using Sharepoint and MS teams
Microsoft Office (Word, Excel, Powerpoint)
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