Assistant Patient Services Co-ordinator (XN04)


Assistant Patient Services Co-ordinator (XN04)Job Reference: 298-AMS-519 Employer: Department: 298 Acute General Surgery Admin Location: St James University Hospital Salary: £21,892 to £24,157 pa Permanent position as Assistant Patient Services Coordinator. We are offering an exciting opportunity for an Assistant Patient Services Coordinator who is enthusiastic, self-motivated and organized, with exceptional customer service skills to join the newly established Leeds Institute of Emergency General Surgery within the Abdominal Medicine & Surgery CSU at Leeds Teaching Hospitals NHS Trust.The post holder will be an integral part of the Business Unit and should be able to communicate sensitivity and effectively with a wide range of people including medical staff, patients and colleagues. The roles and responsibilities associated with this post are to manage admin across all sites and staff to deliver services within Emergency General Surgery. Assistant Patient Services Coordinator will support the Assistant Business Manager, Service Manager and Matrons in delivering high quality services in Ambulatory Care and Emergency General SurgeryAssistant Patient Services Coordinator will manage their defined areas within the specialty and will be responsible for prioritizing work and reviewing working practices to ensure the effective running of the department. They will ensure that processes/procedures comply with legislation requirements covering Health & Safety, Data Protection and confidentialityA detailed knowledge of patient Administration Processes, Microsoft Office Packages and e-mail technology is essential.There is a frequent requirement for concentration where the work pattern is predictable. However, there is an occasional requirement for concentration where the work pattern is unpredictable.For informal enquiries, please contact Molly Gascoyne on ( or vacancy may close before the advertised closing date if sufficient suitable applications are received. Our goal is to be the best place to work, to achieve this we engage with and listen to our staff, to understand their needs. We are proud to support all individuals to work flexibly so they can maintain a good work life balance and provide support as a carer or parent. We value our diverse staff and are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required and to support staff who require adjustments to ensure they can work safely during the Covid-19 pandemic. If you are offered a position, you may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £48 or Standard £30) from your salary over a 3 month period (including Internal staff). You will also be required to participate in the DBS Update Service and pay the £13 cost per year. This is a condition of your employment. DBS checks for volunteers are free. Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. LTHT will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter. Please note that a car parking permit or space cannot be guaranteed. Leeds Teaching Hospitals Trust has received the Gold Award from the Defence Employer Recognition Scheme and we welcome applications from defence personnel to work for us. If you have any questions about the process please contact the Recruitment Service on ( Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.To stay safe in your job search we recommend that you visit SAFERjobs ( ), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the for information on common scams and to get free, expert advice for a safer job search.

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