CRM Communications Executive
We're excited to welcome an ambitious CRM Communications Executive to join our award-winning team who are integral in keeping our customers engaged and entertained through delivering exceptional communication campaigns.Do you want to deliver innovative award-worthy personalised campaigns? Are you passionate to learn more about how to use data to create entertaining communications for millions of customers? Motivated by helping to shape the overall future direction of Sky Betting & Gaming's CRM?Maybe we should talk.We want to help you become even better, so if you don't have all the skills right now, you'll have an incredibly supportive team who'll do everything it takes to help you become the expert you want to be.What you'll do...• Deliver to the commercial communication plans and ensure quality control of all communications• Identify opportunities to optimise communication throughout the build and delivery process• Provide a focus on value-led, compelling messaging and champion ease and simplicity of understanding across all communications• Use data to find improvements to our communications• Be a safe, reliable and responsible last line of defence• Support the broader CRM team, Marketing Operations and Bet Tribe as necessary• Use all systems and tools such as Cheetahmail, Silverpop, Moveable Ink and Openbet Campaign Manager including building emails in HTMLWhat skills you'll need...You will be personable team playerA real passion and interest in Betting and Gaming is preferableCreative thinkerExcellent attention to detailStrong written and verbal communication skillsExperience using CRM Tools, Photoshop and HTML experience (including Dreamweaver) would be desirable but not essential - the appetite to learn these skills is more important.Working alongside our other CRM Communication Executive you will be trainedAs part of a rota, you must be willing to work weekends, evenings and the some Bank Holiday's as part of this role as you will be required to deliver real time offers to customers during busy periods of sporting eventsWhat you'll get in return...We believe that better is just the beginning and what powers better? Our people. Each day we embrace three values that inspire you to express yourself, give you opportunities to collaborate and learn from experts and help us to shape the future.Our inclusion pledge commits us to ensuring difference is valued and everyone can be the best version of themselves.You will be empowered to personalise and have full autonomy over your wellbeing and the way you work. There are a wide range of benefits to boost your wellbeing and help you live your life better, salary & bonus package25-30 days holiday16 hours volunteering time per yearPension, Private Healthcare, Dental CareSky Q TV & Broadband packageDigital DoctorWe want to help you become even better at what you do, and we have a variety of ways for you to learn and develop in a way that suits & Mentoring SchemeManagement & Leadership Skills sessionsWe have a culture to be proud of but don't just take our word for it, here are some of the awards we've Time Times 100 for 5 years in a rowGlassdoor best places to work 2019Workplace Wellbeing Index Silver Award 2019/20EGR Operator Award 2019EGR Marketing & Innovation Award 2020We're building and promoting a culture where difference is valued & everyone can be the best version of themselves.
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