Customer Service Representative

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Description:

Customer Service Representative

We have an exciting opportunity to join a well-established company based Atherstone who are looking for a Customer Service representatives to start on September 28th.

This will initially be on a temporary basis which may lead to a permanent contract after 12 weeks.

You will be working on a rotating shift pattern Monday to Friday with an excellent salary at £9.75 per hour

Working hours vary from 07:00-16:00/08:00-17:00/08:30-17:30/09:00-18:00/10:00-19:00.

Duties will include

• Answer the telephone in a professional manner

• Proactive approach to customer requirements

• Providing customers with accurate product and pricing information

• Ensuring that customers are aware of necessary paperwork and any special instructions

• Communicate shipments statuses from the track and trace system

• Dealing with customer Queries

We are looking for people who have previous experience with data entry and customer service. Attention to detail is key for this role especially with it being in a fast paced environment.

If you would like to apply for this position apply now or call us for more information on (phone number removed)

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