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General Manager As a General Manager for Tenpin, you will be responsible for ensuring our Customers have a great time when they visit us! The ideal General Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team. What will I do? Whilst working at Tenpin you will manage the day to day operation of our centre including the development and growth of our people, sales and profits. You will: • Develop a culture to ensure we deliver consistent excellence in customer service • Develop the business through proactive local sales promotions and the effective delivery of centrally developed products and promotions. • Produce, in liaison with the Operations Manager, an annual business plan for the business identifying key areas for growth and financial improvement • Ensure rigorous systems of financial control and management are in place and that all key financial targets are met to ensure maximum ROI • Create a professional working environment through which all team members are adequately trained, regularly appraised and managed in a fair and consistent manner • Be fully involved in the delivery of the corporate strategy • Provide a safe and secure environment for both staff and customers • Provide support to the team on the centre floor when required Here's what we’ll need from you: • Have a minimum of 2 years’ experience within a hands-on general manager role, ideally within leisure, hospitality or retail • Have experience in leading and developing large teams • Experience in optimising revenue and overall business performance • Full of determination, enthusiasm and patience • Fully flexible and highly adaptable to change What will you get in return? Competitive salary, bonus scheme, free bowling, pension scheme, benefits portal with access to thousands of discounts, a healthcare cash plan, cycle to work scheme, discounted gym membership and many more. If you have not been contacted within 14 days your application has not been successful on this occasion. This should not deter you from applying again in the future. Good luck!

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