Head of Business Intelligence
location Leeds Type : Full time Req ID : R category Central Support Do you want to help us understand our customers better and ensure SBG remains a safe environment for our customer to bet? We are looking for a Head of Business Intelligence within our Customer Tribe to lead our BI team in an ever growing and important part of the business. As the industry becomes increasingly regulated this is a great opportunity for someone to make a huge impact within SBG working closely with our CX, Risk and Safer Gambling teams to keep our customers safe. Reporting to the Head of BI and Data, you will... Lead the business intelligence function for the Customer Tribe at SBG, working closely with colleagues in the CX, Risk, Safer Gambling, product, tech and trading teams. Take responsibility of all stages of analytics across the Tribe, helping to ensure SBG remains a safe environment for our customers to bet. Lead a team that produces a broad range of analysis covering areas such as account onboarding, payments, CX, help and support, customer tribe reporting, safer gambling, fraud, anti-money laundering , risk, and payments . Prioritise and manage the Customer BI roadmap, communicating the team’s progress. Have an understanding of the challenges that face your team, including the complexity of data mining and analysis . How you will do it… You will be an established ‘Head of’, with experience leading an analytics team. You will be extremely people focused and work with the team to develop the future leaders and critical experts within BI. Preferably have experience of working in a highly regulated industry. Have strong stakeholder management and relationship building skills, and be confident interacting with senior staff, adapting your style to different audiences . Be solution driven, innovative and able to solve problems. Have a proven ability to handle multiple projects while meeting deadlines and documenting progress towards those deadlines. Encourage you team to collaborate with Data Science, Research and the other teams within BI. Play an active and collaborative role in the BI management team, using your experience to challenge and support the group in becoming more effective . Competitive salary & bonus Amazing benefits package featuring things like Pension, Healthcare, Dental, Cycle to Work, Gym Membership and loads more A list of local discounts as long as your arm! Great holiday package Great coffee Amazing office featuring everything from pool tables, football tables and breakout areas. We hire you for you, and celebrate individuality We’ve created the kind of workplace that not only retains talent, but wins awards for it too - including a place on the prestigious Sunday Times 100 Best Companies to Work For list 5 years in a row. We're the 6th Best Place to Work 2019 on Glassdoor. Diversity and Inclusion and a company commitment to D&I We are using virtual hiring and remote on-boarding to help our candidates and hiring managers stay safe. Face to face interactions will move over to video for this vacancy. We’re building and promoting a culture where difference is valued & everyone can be the best version of themselves. Email this job to yourself or a friend... Get tailored job recommendations based on your interests. How would you rate your experience popup Sky Betting and Gaming, 2 Wellington Place, Leeds, LS1 4AP.
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