Homelessness Officer

  • Company: Company Name
  • Salary:
  • Category: Construction and Property
  • Date: 1 month ago
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An exciting opportunity has emerged for an Homelessness Officer to join a Local Authority based in East London on a temporary role.

The purpose of the role is to be the first point of contact for customers approaching the Council with housing difficulties either in person, by telephone or by email/letter. This role is a combination of both remote and office working.

Our client is looking for a candidate with previous or current experience of:

*Providing advice to customers under the Homelessness Reduction Act 2017, Part VI and Part VII of the Housing Act 1996 as amended.
*Giving advice on the prevention of homelessness and identify alternative housing options.
*Making preliminary investigations into someone who is threatened with homeless.
*Writing and maintaining clear and concise notes and update records using appropriate IT for all customers who approach the Council for help via the Housing Help Point.
*Giving advice regarding security of tenure, rights to matrimonial homes, injunctions and transfers, illegal evictions and landlord and tenant disputes.
*Identifying where the council may have to take a homeless application, and referring on the day to a Housing Options Officer so that the case can be considered further or to be able
to book appointments to see the relevant advisor ensuring the preparatory work is completed before handover.
*Giving advice on prospects for rehousing via the Councils Choice Based Lettings Scheme and to advise of any additional information the client may need to provide in order to maximise their
opportunities and to advise on Homeswapper, Supported Housing Schemes and any general enquires relating to their bidding activity.
*Arranging for homeless applicants to be placed in temporary accommodation where a duty to do so has been triggered in accordance with current legislation and procedures.
*Ensuring the most effective use is made of temporary accommodation, especially in relation to the cost to the Council of providing it and to the needs of the applicant.
*Referring homeless applicants to other Local Authorities where appropriate.
*Investigating the circumstances of people presenting to the Council as homeless and to determine what duty the Council has towards them and to issue legal and robust s184 decision letters accordingly.

Only applicants who feel they meet the above criteria need apply for this post.

Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.

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