Income Officer

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Tempting Recruitment are working on behalf of our client in North London to recruit an Income Officer.
Working Pattern: FULL TIME
Rate: £20.93 PER HOUR 
Start Date: ASAP

To deliver an effective income collection and recovery service in accordance with legislation, policies, performance standards/ targets and customer satisfaction requirements.
To Support the Income Manager in all aspect of income collection and arrears recovery.

Maximising rent collection in line with targets, offering housing benefit and debt counselling advice as necessary.
Reducing rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems.
Responding prompting and effectively to enquiries or complaints with regards to rent matters.
Assisting vulnerable tenants with prompt and appropriate action and advice, and liaising with other agencies, departments and groups.
Responsible for preparing timely and accurate reports on arrears cases.
Attending Court hearings to provide evidence and represent BHP on individual arrears or repossession cases. JOB REQUIREMENTS

One year in Housing Management or relevant experience within a multicultural environment either in an advisory or enforcement role.
Working knowledge of Northgate Housing or any other computerised housing package
Good understanding of housing benefit regulations.
Good understanding of the Rent Arrears Pre Action Protocol.   
If you are interested in this position, know anyone who would be interested in this position or would like to know more about this position or any other positions we are recruiting for, please contact Andre at Tempting Recruitment now

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