Platform Delivery Manager

  • Company: Costa
  • Salary:
  • Date: 1 month ago
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Costa Coffee - Costa Platform Delivery Manager The role of the Costa Hellenic team is to launch and embed Costa's brand across the Hellenic market (up-to 28 countries), driving commercial gain Costa Coffee - Costa Platform Delivery Manager The role of the Costa Hellenic team is to launch and embed Costa's brand across the Hellenic market (up-to 28 countries), driving commercial gains which deliver significant long-term performance outcomes for Costa's European business unit. In true symbiotic partnership with Coca-Cola's in-market Hellenic (CCH) team, the team must be able to influence and engage at all levels to ensure effective ways-of-working and a balanced approach to leveraging the strengths of the Coca-Cola's bottler as well as Costa and wider Coca Cola expertise, in building a successful brand. The purpose of this role within this team, is to ensure that the overall PTS, Express & AT Home platform is commercially fit for purpose to meet the customer needs across the CCH region. Leading platform margin improvement initiatives and innovations. A bit about us... At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We are the No 1 coffee brand in the UK and as part of the Coca-Cola Company, we're on a journey to be the worlds most loved coffee brand, we don't settle for mediocre. We've come a long way from the Costa brothers first roastery in 1971, today we are a total coffee company that delivers great coffee to our consumers all over the globe. Along with our much-loved stores, this includes our Express machines, Ready to Drink range, and a long list of friends and partnerships. Costa are proud of our collaborative and inclusive workforce, who continually unlock new growth and innovation. A bit about the role... As Costa Platform Delivery Manager, you'll manage the end to end responsibility for operational delivery of the Costa platforms within the Hellenic business, whilst being fully responsible for the improvement of the commercial model for customer and CCH OI. Manage PTS, Express & At Home platform requirements into CCH to drive sales & profitability Own theplanning andtimelines for each element within these platforms Lead the commercial discussions to ensure all platforms are being delivered to meet all 28 market needs and delivered to target. Working with numerous stakeholders across the Costa business and CCH. Resolve requests and concerns for the platforms from CCH market & Costa teams Ensure delivery is in line with brand guidelines (Playbook) Lead on playbook development to reflect learnings from the CCH markets Drive continued model profitability improvement throughout the platform delivery cycle A bit about you... To succeed at Costa, it is important that you embrace our values and enjoy working with diverse and committed colleagues. In addition, we would hope to see some of the below: Operational delivery in away from home (HORECA, OTG, AT WORK, etc) industry- critical path definition /stakeholder management / problem solving Programme management in a matrix structure Understanding of P&L management and key financial metrics Influencing skills- able to represent voice of consumer to achieve optimal outcome for all stakeholders What we can offer... We're on an exceptional adventure and can offer a truly purpose led career with good flexibility to suit your personal needs. In addition, you will benefit from the below: BUPA Healthcare Costa Pension Scheme Bonus Scheme 25% staff discount, including endless free coffee onsite at support office 25 days Holidays Location: Poland At Costa Coffee we celebrate Inclusion and Equality; we believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do. #nowisthemoment to join. Job ref: 5511-2807 Advertised: 20 Oct 2020

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