Quality Manager

  • Salary:
  • Location: Warwick
  • Date: 1 week ago
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Job Category: Engineering Job Location: Warwick, Warwickshire, United Kingdom SF Recruitment are currently recruiting for a Quality Manager for a manufacturing business based in Warwick SUMMARY OF JOB RESPONSIBILITIES: The Quality Manager is responsible for - ISO9001/ISO14001 certifications and maintaining the relevant management systems - Champion, support or lead quality improvement initiatives. Responsible for ensuring that all managers, process owners and supervisors develop and maintain their part of the quality management system. - Monitor and advise on how the system is performing, which will include the publication of statistics regarding company performance against set KPI's. - Ensuring that customer requirements and expectations have been accurately identified and that the organisation is meeting or exceeding customer expectations. - Determining how customers' expectations will change over time and what the organisation needs to do to meet these changing expectations. Responsible for supporting the development and maintenance of a customer-focused culture within the organisation. - Involved in developing the quality goals and targets in the organisation's strategic plan. - Managing the Quality team in terms of duties and all areas of the people management cycle - Overseeing all quality related issues, driving problem solving techniques for customer complaints, corrective actions, and all other quality issues - Representing Quality interests in meetings, teams, and new product development projects. DUTIES AND RESPONSIBILITIES: Quality management system (QMS): - Promoting quality achievement and performance improvement across the organisation - Maintaining a constant awareness of the business context and company profitability - Assessing product specifications and customer requirements - Ensuring compliance with national and international standards - Considering application of environmental and health and safety standards - Defining processes and procedures in conjunction with operating staff - Bringing together staff of different disciplines and driving the group to formulate and agree comprehensive quality procedures - Working methodically to establish a clearly defined management system that all staff can apply - Setting up and maintaining controls and documentation - Supervising technical staff in carrying out tests and checks, often in a laboratory environment - Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary - Collating and analysing performance data against defined parameters - Writing technical and management system reports - Supervising the programme of internal auditing - Supervising the programme of continual improvement to product or services - Pinpointing relevant quality-related training needs Supply Chain Management - Working closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance - Assessing suppliers' product specifications and quality plans - Supervising the programme of supplier audits Liaison Activities - Liaising with other managers and staff, particularly in areas such as design, production and purchasing - Persuading sometimes experienced and reluctant staff to change their way of working to incorporate quality methods - Acting as key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications

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