Senior Consultant, Global Business Services (GBS), Shared Services and BPO, Consulting

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This role sits within our Global Business Services team.  Our Global Business Services (GBS) Offerings Deloitte’s GBS practice serves the broad needs of today’s CXOs delivering tailor made solutions to a range of multinational clients, helping to transform their GBS, Shared Services and BPO organisations. The GBS team has great breadth and depth of the entire GBS, Shared Services and BPO lifecycle, which means that team members have the opportunity to develop skills and experience from conception to completion. We start with assessing the health and conducting maturity assessments of CXO’s organisations. After a feasibility and business case exercise, we can support a Target Operating Model design and can take this right through to implementation and optimisation. We bring expert knowledge of leading and future technologies and practices, helping our clients develop their Digital GBS strategy and implement digital solutions to transform their GBS capabilities across the business (e.g., robotic process automation, cognitive and artificial intelligence solutions). Enterprise Technology & Performance Want to work with business leaders, and alongside some of the most creative thinkers in industry? Can you develop and deliver innovative and core technology solutions that transform the digital enterprise and maximise ROI? From strategy articulation and process design to technology enablement, we work together to simplify the complex; creating tangible value for our clients. Your role We are looking for a Senior Consultants with expertise in supporting the CXO’s agenda from a strategic, performance & profitability perspective. Areas where we are seeing an increasing demand are GBS and Shared Services strategy, transition management, Digital transformation, as well as BPO Advisory related services. Responsibilities: Helping GBS, Shared Services and BPO navigate the opportunities and challenges brought about by digital disruption and next generation technologies (e.g. robotics process automation, advanced analytics, next generation ERP, Blockchain) Supporting or managing parts of the design, build, and implementation components of the future GBS, Shared Services and BPO organisations, e.g. operating model, organisation design, evaluating and selecting BPO providers, transitioning activities to Shared Services and / or BPO providers, or defining best practice processes Undertaking or supporting GBS diagnostic exercises to understand the 'health' of the organisation functions and identifying what is required to solve the challenges it faces Performing complex financial analysis to support business case development and benefits realisation Planning and managing a project work stream (including a team) to time and to budget in support of the overall project plan  Inputting into proposals and identifying follow-on opportunities at existing clients Understanding a client's unique situation and developing deliverables which exactly meet their needs Your work, your choice At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you. Location: You will be based in the Deloitte office in London, however travel may be required for client based projects. Whilst some clients are London based, we do spend time on site with regional and international clients. We specify full mobility for our consulting roles but we make arrangements respectfully, there may be some opportunity for working from home depending on client demands. Work pattern:  This is a permanent full time role with a degree of flexibility. We do encourage careful consideration of agile ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. Your professional experience Experience in GBS, Shared Services and / or BPO sector Good experience in or around one or more of the disciplines, i.e., operating model, GBS, Shared Services and BPO strategy and diagnostics, process reengineering, transition and optimisation Good understanding of end-to-end processes across one or more functions such as Finance, Human Capital, Procurement Relevant experience and understanding in or around one or more of the Digital capabilities, e.g., robotic process automation (application of process robotics within a functional and / or back-office environment using Blue Prism, UiPath, or Automation Anywhere), advanced analytics, next generation ERP, Blockchain highly desirable Experience working with Agile development methodologies highly desirable Experience in supporting the bid lifecycle (for candidates with Consulting background only) Ability to lead small teams of Deloitte, client and vendor resources Good communication, problem solving and project management skills 100% Mobility within the UK, with some international travel Salary: Market Rate. Opening Date: 13.10.2020, Closing Date: 1 Full Time

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