Systems Development & Configuration Administrator Altrincham (Home working for now) Up to £38,000 Interviewing immediately Our longstanding client is one of the UK's leading healthcare providers. This organisation are HUGE on internal progression and development with 19 promotions in their system admin team alone last year! This role is a newly created position and will mainly focus on the system administration and core configuration of business IT applications on a day to day basis. Configuration work will typically be project based and involve the setup of new databases for core applications. The breadth of systems used ranges from Time &Attendance, BI Tools, Electronic Care Planning/Medication Management Systems, eLearning Management platforms, bespoke recruitment, payroll, and finance products, with further applications coming online in the near future.Job Purpose The Systems Development & Configuration Administrator role is required to support the Systems Development Manager in the configuration of and development of all current core and future IT/business applications and systems. This role will be working within the Digital Transformation team in the IT & Related Services Department The role will mainly focus on the system administration and core configuration of business IT applications on a day to day basis. Configuration work will typically be project based and involve the setup of new databases for core applications as well as business as usual duties, involving the management of changes within these core applications. The Systems Development & Configuration Administrator will support the Systems Development Manager in driving forward change within the Group. This will involve the continual development of the applications through both internal configuration layer changes and also working with third party suppliers to assist in the development of the product roadmaps. The post holder will be responsible for managing the Change logs and Development logs and providing updates on progress as and when requested by the Systems Development Manager. In the case of project work the role will involve working to specification documents where stakeholder requirements have been mapped out and translating these into Changes in the IT applications. Ongoing engagement with key stakeholders both internal and external will then be critical to the success of the delivery of these projects. Providing status updates to the Systems Development Manager will be essential. Working closely with our Operations, Delivery Assurance, Business Support and System Implementation Teams you will ensure that all teams are up to date on the improvements/changes to the applications/systems. You will also be responsible for delivering high level training and webinars to these key teams to ensure that they are equipped to support the full portfolio of applications. Additionally, you will maintain strong links with the Quality Team and other clinical teams who will act in an advisory capacity on all clinical and safety matters. Through working with the clinical teams you will increase your knowledge of all areas relating to clinical care delivery, medications management, risk assessment and event management.Key Responsibilities Support with the management of the configuration and development of core group software applications Driving forward the use of innovative technology to improve processes and increase benefits realisation Manage software and hardware configuration changes through internal processes and Servicedesk tools Coordinate processes for version management, system build, archiving, and change management Support and facilitate auditing and reporting Oversee baseline configurations for software applications. Process mapping current and future state processes and drafting standard operating procedures Develop and maintaining documentation and training materials for internal use Deliver internal training sessions and webinars to related teams All aspects of testing for applications through to User Acceptance Testing Support with the change control and development request process Support with release scheduling and management Act as an escalation point for Issues management and maintaining relationships with the system supplier Supporting and ensuring GDPR/DPA 2018 compliance Stakeholder engagement and management of user group/forum events from care workers through to senior leadership team and Board members Working with your team and other teams in the IT & Related Service Department you will be expected to take an 'operational excellence' approach with the end users. Working with change and project management teams to help build and design new products and features. Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications Working with other teams to tight deadlines in an agile/PRINCE2 environment and with project management tools Creation of test scripts and supporting with the running of regression and enhanced testing on a cyclical basis for all applications as required Contribute to the overall IT & Related Services communication strategy PERSON SPECIFICATION Excellent analytical, mathematical, and creative problem-solving skills. Excellent written and oral communication skills. Excellent listening and interpersonal skills. Logical and efficient. Keen attention to detail. Methodical approach to tasks. Organised and adept at working to tight deadlines in a fast-moving environment Ability to conduct research into systems issues and products as required. Ability to drive change throughout the business in a timely and effective manner Excellent stakeholder management, across all levels. Highly self-motivated and directed. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Able to maintain pleasant relationships with colleagues and upper management at all times even during high stress incidents and periods. Interviewing immediately, please apply with your CV. Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.
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