Technical Services Engineer

  • Company: Intapp
  • Salary:
  • Location: London
  • Date: 1 month ago
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Description Experience Level: Associate Technical Services EngineerWe are looking for Technical Services Engineers to join our growing team. Our engineers are responsible for the technical development and delivery of our products and integrations. They deliver expert guidance to clients, our partners and the larger Intapp teams in order to help us improve processes to ensure we are delivering a first-class service across the board Goals & Responsibilities: Leading technical scoping and delivery of Intapp solutions and integrations. Leading clients to utilize industry best practices Provide analysis of client needs and integration recommendations Leading or assisting in the review of requirements and business processes in order to design new business processes to deliver the solution Conduct data management and data mapping workshops as related to the proposed solution Working closely with project team members to deliver the solution Working cross functionally with several teams including the product teams, implementation teams, professional services teams in order to collaborate on improvements in delivering solutions to clients Education & Experience Requirements: Substantial technical experience Results-oriented, resourceful and comfortable working under tight deadlines with a demanding set of internal and external clients Strong commercial experience working on software or API development Degree in Engineering, Computer Science or related technical field, or equivalent practical experience Self-starter with a demonstrated ability to multi-task and strong desire to learn Excellent analytical and troubleshooting skills Excellent interpersonal skills and ability to explain software to non-technical users Excellent written and verbal communication skills are a must; this position involves direct client interaction Excellent organisational and administrative skills Team player with the ability to coordinate work with all team members Demonstrated experience in leading business process reviews, design reviews, and change management Required Technical Skills Software development experience with a strong understanding of logic, functions, performance and delivery Extensive web technology knowledge and understanding: Web based Request/Response cycles Consuming RESTful and SOAP API's JSON, XML, Javascript, Groovy Synchronous and Asynchronous communications Databases & T-SQL (relational, queries, joins, procedures, performance) An understanding of development methodologies Excellent hands-on skills with office productivity tools Data management and mapping Enterprise software such as ERP, PMS, Financial, CRM, HR Personal time and project management skills Intellectual curiosity and motivated for continual learning Required Soft Skills Problem Solving Time Management Spoken and Written Communication Team Collaboration Networking Creative Thinking 20% travel or more is required Additional Nice to Have Skills: Dell Boomi Cloud & SaaS Amazon Web Services (AWS), Azure SQL Server, SSRS, SharePoint, Oracle, Exchange, Active Directory, Regular Expressions. Performance investigation and tuning. Experience with providing estimates on work effort Experience with technical sizing and scalability. Issue tracking systems Product development and software engineering experience. Experience in the professional services sector Experience in the financial services sector About Intapp Intapp provides the first and only industry cloud for professional and financial services, powering the world's largest legal, accounting, private capital, investment banking, and consulting firms. Headquartered in Silicon Valley, we serve more than 1,600 firms worldwide, including 96 of the Global 100 law firms, all four of the Big 4 accounting firms, and more than 600 capital markets and financial advisory firms. Intapp technology has transformed these industries, helping our clients move to a connected firm strategy that supports agility in today's competitive marketplace. We offer intelligent, cloud-based solutions - purpose-built for partner-led firms - spanning the entire client and deal lifecycle, from strategy through origination and execution. Intapp is backed by Temasek and Great Hill Partners. For more information, visit EEO at Intapp Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

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