Technical Support

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Technical Support/Administrator - Apprenticeship My client are a leading food manufacturer based on the outskirts of Norwich. Due to continued growth they have a newly created opportunity for a technical support person to join their team whilst working towards the Food Technologist Level 3 Apprenticeship Job Summary/Purpose: To support the Technical Coordinator in devising, planning, and execution of food safety and quality activities across site. Duties and Responsibilities: Health and Safety Promote and support a safe working environment and foster a culture of 'safety first' Ensure that all H&S policies are adhered to. Control of suppliers and products Support the Technical Coordinator in reviewing and updating raw material and product specifications in line with legal requirements and the business needs. Maintaining technical files (supplier, product and customer records) Distribution of the supplier requirements matrix and management of return documentation, ensuring validation and accuracy of information Support the Technical Coordinator in communication with customers with regards to product information, specifications and controls Support the Technical Coordinator with customer complaint handling - Investigation and reports Audit Support Provide third party audit support both prior to and during audit General Provide adhoc administration support to the Technical Department The working hours for this role are Monday - Friday 8.30am - 5pm The ideal candidate will have some experience within food manufacturing or hospitality/catering sectors and a desire to study to achieve the above mentioned apprenticeship Due to rural location of the clients site own transport is essential to this role Technique Recruitment Solutions are a specialist Engineering & Manufacturing recruitment company based in Norfolk

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