2nd line support


Lutterworth, East Midlands, United Kingdom

1st Line Support, 2nd Line Support, Warehouse, Logistics, Networking, Helpdesk, ITIL, Mobile Equipment
Hays Technology is looking for a contractor who is looking to go permanent as an IT Key User\/2nd line support - initially starting at a 1 month contract, the role will then be salaried between \u00A325000 - \u00A330000 per annum once permanent.
What you will be doing:
Working from their Lutterworth warehouse, the IT Key User is a key member of the team who is responsible for overseeing all aspects of IT support and reporting within the site. The role is a support function for all areas of the business from operations, inventory control, system development, UAT, continuous improvement and auditing.
The client is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. They are recognised for their expertise and mastery of all aspects of the supply chain, serving as a real growth partner for their clients.
What we are looking for:
* Minimum 3 years related or transferable industry experience
* Previous IT related experience preferred to include basic networking skills, PC\/laptop fault diagnostics
* Experience and\/or knowledge of supply chain, sortation and logistics
* Experience with warehouse management systems (WMS) and related systems preferred
* Knowledge of EDI (Electronic Data Interchange)
* ServiceNow knowledge an advantage
* Expert Excel knowledge and VBA ability to generate or write reports, business correspondence, and procedure manuals
* Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
* Ability to solve IT and reporting problems with practical solutions
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
What you will get in return:
The opportunity to join a leading global logistics company who operates across 60 countries with great scope for progression and a generous salary!
Please click to apply for this role, we welcome your application!
I am a Recruiter for Hays Technology, specialising in placing contractors in the Private Sector for the East Midlands, helping tech professionals develop their careers and ensuring organisations are supported by top talent.
My passion for this space stems from building a business on strong principles of customer service and delivery. At Hays Technology, we are shaping the future of recruitment. So whether you are hiring for your team, or looking to take the next step in your tech career, talk to us today.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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Job Location
East Midlands
United Kingdom