Customer Service Agent


Glasgow, Scotland, United Kingdom

Do pride yourself on the level of service you deliver to people?
Are you the sort of person that enjoys finishing work at the end of each day knowing you made a difference to someones day?
We are seeking a Household Insurance Advisor to join a fun, friendly and professional Insurance brokerage within the Glasgow City Centre area. The opportunity for the successful candidate would with the Personal Lines team on a full time, permanent basis working with some large and varied accounts. The starting salary is dependent on experience and qualifications.
The successful candidate will be responsible for managing the service delivery to High Net Worth and Household customers. The main duties include, processing of new business, processing renewals and carrying out mid-term adjustments and responding to general queries. Providing exceptional service to your customers is paramount.
The successful candidate must have;
Experience in dealing with Personal Insurance or
Experience in a call centre environment
Certificate in Insurance (desirable not essential) or willing to work towards
Excellent administrative skills and background
Excellent customer service skills
Proven track record of retention
Passion for customer services and professionalism
Excellent communication skills
In return you can expect a competitive package, full investment in your professional development and future career opportunities.
What can you expect from Elite Staffing Solutions as a company?
A thorough conversation about your recruitment needs and values that are important to you
Help and guidance with CV layouts and cover letter
Preparation suggestions prior to interviews
Feedback where possible on outcomes of interview, applications etc.
Check in after you are placed to ensure everything is going ok
What Elite Staffing will do for you;
CV review and recommendations for improvement if requested
Support and guidance around covering letters
Interview preparation help
Continual support and updates from clients as and when they happen
If this sounds like something of interest, please apply today. Please note that if you submit your CV you will be contacted by telephone and email to discuss your interview in more detail.
Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

Company Details

Company Name
Elite Staffing Solutions

Job Details

Job Location
United Kingdom