Import Customer Service Coordinator


Essex, Eastern, United Kingdom

An exciting opportunity to join an international and respected Freight Forwarder in Essex is available for an experienced Import Coordinator with a Freight background. The successful candidate will provide excellent customer service to the Import clientele and review ways of working to ensure Shipments are managed efficiently and 'right first time'. Will also develop industry knowledge to support identifcation, delivery and enhancement of margin opportunities. The Key responsibilities are:
Manage Import Container movements on behalf of clients
Work closely with other orogon offices to ensure consignments move correctly and on time.
Provide transactional service supports such as Customs Clearance and Haulage.
Act as direct point of contact for clients, ensuring that all operational requirements and enquiries are concluded accurately and courteously.
Communicate and escalate to team members and Management whenever necessary
Ensure total accuracy of all information and high standards of operational service are met at all times
Observe deadlines and SOP
Must have a background in Ocean Freight Forwarding and have good Administration skills. The highest level in Customer Services and be proactive and have a flexible approach. Very good benefits including 25 days holiday and company pension scheme.

Company Details

Company Name
DivalentineCalver Recruitment Ltd

Job Details

Job Location
United Kingdom