Senior Customer Engineer (#51432422) 

Reading, South East, United Kingdom

Our client is looking for their next Senior Customer Engineer to join their team!
Permanent Position
Location: South-east England
Salary: Competitive
Driving license required
Your new company
An opportunity has arisen for a Software and Hardware Engineer to work with a large Independent Technology Partner in the Southeast of England, United Kingdom. Our client is trusted by large corporate and public sector organisations in assisting customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business.
Your new role
The responsibilities of this role will be to assist users from a number of clients at a variety of locations to remedy software and hardware-based IT issues. It is a face-to-face role working as a member of a small, mobile, remote team. You will need to be familiar with running manufacturers diagnostics and interpreting results to decide on a course of action to remedy the issue along with hardware break fix and general software problems. You will also need a good manner with customers and be able to ask appropriate questions to gain first-hand information from the end user to further help with fault diagnosis.
What you'll need to succeed
To be successful we are looking for recent strong experience of repairing and ability to fault find and carry out full system inspections. Attention to detail will be key, with strong communication and teamwork skills as the various customers will have a wide variation of technical awareness and it will take someone with an adaptable style to be able to get and convey the right information.
What you'll get in return
As Europe's leading Independent Technology Partner, open doors to a range of opportunities for progression and offer a competitive salary with a fully flexible benefits scheme inclusive of this. We believe our client provides scope to advance your career and develop your professional skills, you'll have all the tools, information, and resources that you could possibly need.
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Job Location
South East
United Kingdom