Job Title : Restaurant Floor – Shift Manager
£26,200 per annum
Location : United Kingdom
Experience Required : Experience of working in a Quick Service
Restaurant (QSR) / Fast Food Restaurant.
Tim Hortons UK are going through a period of exponential growth,
with the aim to open an outlet in every town and city throughout the
United Kingdom over the next 2 years. There has never been a better
time to join a fast-developing organisation whilst growing your career
at the same time.
A quick service restaurant with a
difference, Tim Hortons is all about great food, coffee and sweet
treats served with a warm and friendly approach. With over 5,000
stores and 2 billion cups of coffee sold worldwide, there has never
been a better time to join Tim Hortons UK!
The Tim Hortons Restaurant Floor - Shift
Manager position assists the restaurant manager in managing all
aspects of the restaurants day to day operations to ensure standards
around people, products, cleanliness and an Exceptional Customer
Experience, are fulfilled.
Ensures high standards of the customer experience are always
Resolves customer complaints and turns potentially
negative situations into positive ones.
encouraging a team to achieve targets and deliver the best possible
Taking responsibility for presentation of
products, ensuring they are correctly merchandised and stocked to
Understands and can lead the team to achieve key
performance indicators set for the restaurant daily.
knowledge of and work within compliance to applicable legislation
including food safety, health and safety, and employment standards.
Responsible for the opening and closing of our restaurants.
Maintaining operational standards within the restaurant, such as
product quality, food hygiene standards, customer experience, speed of
service and hospitality, restaurant cleanliness, and team’s
Supports management team to achieve a B and above
on Store evaluation scores on audits viz Restaurant Excellence Visit
Education of employees regarding the restaurants health
and safety policies.
Must have a
flexible and disciplined approach to work.
Some experience of
working in a Quick Service Restaurant (QSR).
Able to work as part
of a team and on their own.
Must be educated to Higher Secondary
School/ RQF Level 3/BTEC /A Levels.
Fluent in the English
Language (Minimum B1 level).
Knowledge of Food hygiene would be
Understanding of Health & Safety procedures is
- Company Name
- Tim Hortons
- Employment Type
- Job Location
- United Kingdom