Must have held a\u00A0 Full UK Driving License for a minimum of 2 years with no points and Reach License (with experience), for insurance reasons must be over 21OR\u00A0Experience in delivery driving and willing to do a Forklift courseDeliver excellent customer service that exceeds all customer\u2019s expectationsComprehensive product knowledge (Enabling alternatives to be suggested to customers and expert advice given)To provide occasional cover delivering goods to customers mainly in a transit size vehicle at times when the regular driver is absent.
\u00A0 There will be no overnight stays and deliveries will be mainly in the South and up to the Midlands.
\u00A0\u00A0\u00A0\u00A0\u00A0 For insurance purposes, no more than 3 points on driving license.Take in deliveries by way of handballing and Reach forklift, following the Company processes at all times.Pass all completed delivery notes onto the Customer Service teamArrange return of incorrectly delivered or damaged items, complete a \u201CReturns\u201D note and inform supplierPrepare and check outgoing deliveries ready for the following dayKeep warehouse, yard and damage area clean and tidySolve all warehouse related \u2018problems\u2019 i.
e. roller shutter, forklifts, lights etc.Ensure that all customers are dealt with efficiently, courteously and as promptly as possibleDeal with customer complaints\/enquiries and follow them through to a satisfactory conclusionKeep paperwork precise and clear so that tasks may be followed by colleaguesEnsure all promises made to customers are realistic, achievable and are completedEnsure that all Company systems and procedures are followed at all timesKeep a tidy, safe working environment following all Health and Safety proceduresPrepare and assist with biannual stock checks adhering to Company procedure
- Company Name
- Pertemps Heathrow
- Job Location
- United Kingdom