11 Automotive Service Manager jobs in Bristol

Field Service Manager

Weston Super Mare covering South West

ASAP

40-50k pa + package

The Company:

Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.

With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a social housing contractor , who are looking for a Repairs Manager  based in Weston-Super-Mare, travelling around managing engineers out on the field.

Our client a renewable energy contractor, are looking for an experienced Repairs Manager/ Engineering Supervisor to join their busy team in the Bristol area.  The role is to manage the repairs and maintenance process with clients, managing a team.

Day to Day:

• Day to day management of repairs on social housing properties
• Day to day management of engineers out in the field
• Management of the process of work, materials
• Quality checks, toolbox talks
• Recruitment and HR process
• Dealing with customers and clients
• People management of direct labour and subcontractors

Requirements (Skills & Qualifications):

• Experience of managing low value repairs
• Expeience of managing a team out on the field
• M&E Trade background or understanding around renewables
• Experience of job costing, allocating prices

Benefits:

• Full time permanent job
• Holiday and pension contribution

Please apply or contact Kirsty Rutlidge at Build Recruitment for further details - (phone number removed)

We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK.

We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you -will receive support and regular communication throughout the interview process.

From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

We have an excellent opportunity for an IT Service Manager to work with a forward-thinking MSP based in Somerset. The IT Service Manager will be at the forefront of ensuring the company’s services are compliant, cost-effective, and aligned with business needs. The IT Service Manager’s role will be to lead IT service delivery and system administration teams, driving safe and efficient operations. They will have significant demonstrable experience shaping and delivering several IT projects within a multi-divisional business.

Role responsibilities:

• Collaborate closely with managers across the business and partners to meet business priorities, conduct regular service reviews, and implement improvement actions
li>Managing and maintaining the service support for the project requirements relating to partner specific services
• Management and intelligent oversight for all infrastructure and applications provided, ensuring regulatory compliance
• Work proactively with suppliers to address any service gaps, ensuring effective delivery
• Actively maintain Service Level Agreements to align with business priorities
• Proactively identify opportunities for service improvements and collaborate with partners to implement them
• Understand IT cost drivers and recommend cost-effective service delivery
• Serve as the primary interface between the business and partners for IT services issue escalation
• Maintain visibility of risks related to operational application services, identifying effective mitigation and appropriate escalation.
• Define system performance measures and monitor, measure, and report on IT systems performance, including oversight of third-party support contracts.
• Assess and manage planned changes to production services, minimising business operations impact.
• Ensure the successful transition of IT Services from delivery to operations
• Ensures that there is efficient allocation of common resources and skills within the project portfolio
• Manages the communications with all stakeholders

Skills, experience and qualifications required:

• Strong background in System Administration support
• Proven track record of delivering service improvements and managing IT service delivery in a growing business unit, including financial management
• Highly service-oriented, with the ability to build strong, partnership-based relationships
• Demonstrable experience in managing and developing partnerships with external service providers
• Skilled in SLA development and management
• Experienced in developing services to meet evolving business needs
• Practical usage of AzureDevOps, JIRA or similar supporting agile ceremonies for planning, collaboration and delivery of work activities
• Provides direction and influence project team
• Ability to analyse information and make sound decisions on the findings
• Able to influence and negotiate
• Ability to present reports and information in a variety of ways
• Ability to work with a range of stakeholders both internally and externally.
• Proactively builds knowledge through sharing knowledge, ideas and expertise with others.

Car allowance, 10% bonus plus benefits

This is a hybrid role which will require 2/3 days a week in the office.

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service.

Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

As part of our total rewards package we offer:

• 15% uncapped Morrisons discount for your household (both in store and online)
• 10% discount for a designated friend/family member
• 33 days annual leave
• Annual bonus scheme
• Healthcare/Wellbeing benefits including Aviva Digital GP
• Enhanced company pension contributions
• 4 x life assurance through our company pension scheme
• Enhanced maternity, paternity and adoption schemes
• Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers
• Opportunity to purchase additional annual leave
• Subsidised staff canteen
• Free parking

More About you

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

More About us

Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.

The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.

At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

IT Service Manager – Permanent, Hinkley Point, Somerset (Hybrid)

Salary £72k plus car allowance, 10% bonus plus benefits

We have an excellent opportunity for an IT Service Manager to work with a forward-thinking MSP based in Somerset. The IT Service Manager will be at the forefront of ensuring the company’s services are compliant, cost-effective, and aligned with business needs. The IT Service Manager’s role will be to lead IT service delivery and system administration teams, driving safe and efficient operations. They will have significant demonstrable experience shaping and delivering several IT projects within a multi-divisional business.

Role responsibilities:

• Collaborate closely with managers across the business and partners to meet business priorities, conduct regular service reviews, and implement improvement actions
• Managing and maintaining the service support for the project requirements relating to partner specific services
• Management and intelligent oversight for all infrastructure and applications provided, ensuring regulatory compliance
• Work proactively with suppliers to address any service gaps, ensuring effective delivery
• Actively maintain Service Level Agreements to align with business priorities
• Proactively identify opportunities for service improvements and collaborate with partners to implement them
• Understand IT cost drivers and recommend cost-effective service delivery
• Serve as the primary interface between the business and partners for IT services issue escalation
• Maintain visibility of risks related to operational application services, identifying effective mitigation and appropriate escalation.
• Define system performance measures and monitor, measure, and report on IT systems performance, including oversight of third-party support contracts.
• Assess and manage planned changes to production services, minimising business operations impact.
• Ensure the successful transition of IT Services from delivery to operations
• Ensures that there is efficient allocation of common resources and skills within the project portfolio
• Manages the communications with all stakeholders

Skills, experience and qualifications required:

• Strong background in System Administration support
• Proven track record of delivering service improvements and managing IT service delivery in a growing business unit, including financial management
• Highly service-oriented, with the ability to build strong, partnership-based relationships
• Demonstrable experience in managing and developing partnerships with external service providers
• Skilled in SLA development and management
• Experienced in developing services to meet evolving business needs
• Practical usage of AzureDevOps, JIRA or similar supporting agile ceremonies for planning, collaboration and delivery of work activities
• Provides direction and influence project team
• Ability to analyse information and make sound decisions on the findings
• Able to influence and negotiate
• Ability to present reports and information in a variety of ways
• Ability to work with a range of stakeholders both internally and externally.
• Proactively builds knowledge through sharing knowledge, ideas and expertise with others.

Our client is currently recruiting a Field Service Manager for their operations along the M4 corridor between Bristol and London

As Field Service Manager you will use your technical expertise and problem-solving skills to provide outstanding technical support to both internal and external customers.

Key Responsibilities:

Visit key customers both on-site and at office premises to offer hands-on assist.

Technical Service Manager (Electrical)
£40,000 - £45,000 + 25 Days Holiday + Private Healthcare + Training + Progression
Yate, Gloucestershire

Are you a Service Manager, Supervisor or similar from an electrical background looking for an exciting challenge, where you will be leading the technical support and service function in the UK for a global business, recognised as the go-to expert?

In this off.

Technical Service Manager (Heat Pumps)

Yeovil - Hybrid

50,000 - 60,000 + Car Allowance + Bonus

Are you a Technical Service Manager from a Heat Pump / Solar background?

This is an excellent opportunity to come off the tools in a senior management role, working with a specialist renewable energy company who have ambitious growth plans.

This company design and distribute various technologies in the renewable industry, including heat pumps, solar PV and EV charging. They offer a comprehensive selection of sustainable heating and hot water solutions to both residential and commercial properties throughout the UK.

In this role you will head up the service department across the UK, you will be overseeing 6 technical engineers. You will be in charge of implementing new systems, taking full ownership of this brand new role for the business.

This is a brilliant opportunity for an experienced engineer to develop their career with a specialist renewable energy company.

The Role:
*Technical Service Manager
*Overseeing full management of the service department

The Person:
*Previous experience as a Technical Service Manager
*Background - Heat Pumps, Solar or Renewables
*Understanding of the MCS accreditation

The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom.

Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply.

Recruitment Consultant - TROY EARL

SERVICE DELIVERY MANAGER / BRISTOL & CORSHAM / £70,000 TO £0,000 PER ANNUM DOE & CLEARANCE

A fantastic new opportunity for an experienced Service Delivery Manager , to join a fast-growing business.

In 2019, our founders were working as engineers solving complex cross domain problems in defence and security organisations. 

Our client was formed to consolidate the founder’s collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. 

The Service Delivery Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service Manager will be the primary on-site representative of our client, working with customer teams and other suppliers to oversee the delivery of the service and deliver continuous service improvement.   

What’s on Offer?

• Highly competitive full-time salary of £70,000 to 90,000 depending on experience.

• Pension - 8% pension plan. 
• Learning and Development - A £ 000 training budget to help with your development.
• 25 days' holiday plus bank holidays.
• Every quarter, our client holds a meeting involving all team members - this allows them to meet up, chat about all things related to them, and enjoy team building and company updates.
• Christmas and summer parties to celebrate our successes.
• Health and Well-being - Access to workplace Mental Health First Aider

• Life assurance

Key Responsibilities of the Service Delivery Manager:

• Manage a team of up to 10 engineers to support the cross-domain system 
• Ensure timely response to incidents and oversee incident management process 
• Ensure appropriate investigation into ongoing problems and agree suitable mitigation actions 
• Liaise with customer and other supplier stakeholders to manage and resolve issues 
• Contribute to configuration and asset management processes at the client 
• Ensure continuous delivery of updates into the test, reference, and production systems 
• Share product upgrade information with customer stakeholders to enable them to take advantage of new features and capabilities  
• Providing regular reporting to customers on the provision of the managed service, including providing reports on adherence to, or exceptions to, commercial commitments (SLAs, KPIs etc.) 
• Providing regular reporting on customer satisfaction, including providing proposals for how any dissatisfaction will be addressed 
• Acting as a point of escalation for customers 
• Working closely with customer stakeholders on an ongoing basis to ensure that our clients managed service docks into their own processes and tooling effectively and efficiently 
• Supporting internal stakeholders with commercial proposals and negotiations as required 
• Identifying and reporting commercial opportunities to the internal commercial stakeholders 
• Working with our clients agile delivery managers to ensure seamless interaction between managed service provision and project delivery 

Skills & Experience Required:

• Experience of managed service provision into public sector customers 
• Strong written and verbal communicator 
• Proactive 
• Adaptable 
• Familiarity with ITSM frameworks such as ITIL and ISO 2000 
• Familiarity with Service Integration and Management (SIAM) 
• Must be DV clearance 

Further Information:

Our client is an equal opportunities employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, religion, disability, age, sexual orientation, and gender. 

Due to the industries in which some of the clients of our client work, and to comply with their requirements, any offer would also be conditional on satisfactory base line Personnel Security Standard Check 

What’s Next?

If you have the drive and experience to be successful in this Service Delivery Manager position, we would love to hear from you. APPLY NOW for immediate consideration.

•  Supporting admin and engineering teams
• First line escalation for technical queries and department concerns
• Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information.
• Technically reviewing engineer recommendations from their worksheets
• Sending quotations to Brunel Fire & Security clients and being responsible for chasing the client and also asking for feedback
• Tracking & prioritising workload with managements help
• Attending weekly account/client meetings
• Working with the Brunel Projects department planning takeover’s and helping creating specifications/proposals
• Liaising with our supply chain to understand new products on the market and also build strong working relationship
• Supporting Sales staff
• Supporting Management with KPI’s, SLA’s and compliance requirements.

• Have a strong understanding of both Fire & Security
• Full UK driving licence.
• Having the ability to review and comment on specifications
• Excellent time management
• Being self-efficient and able to prioritize and report back to your manager once a week.
• Be able to work well within a team
• A friendly can-do approach to people and challenges
• Outstanding verbal and communications skills
• A strong desire to grow with the business and develop your career within the company.