6 Business Analyst jobs in Cambridgeshire

• Analyze business models, structures, processes, and customer journeys to enhance service delivery and efficiency.
li>Advise on and facilitate the redesign of structures and processes to modernize business practices, enhance digital capabilities, and foster continuous improvement.
• Identify and implement transformational process design changes through comprehensive business and systems process analysis.
• Support the production of improvement delivery plans by collaborating effectively with senior managers, colleagues, and partners.
• Work with the Programme Management Office to define project scope, evaluate business cases, and prioritize initiatives aligned with strategic objectives.
• Perform root cause and gap need analyses to identify process inefficiencies and underperforming technologies.
• Implement continuous improvement frameworks to drive sustainable change.
• Plan, lead, and deliver multiple concurrent business process re-engineering and customer journey mapping projects.
• Analyze quantitative and qualitative data from multiple sources to generate actionable insights.
• Conduct follow-up observations and interviews to ensure comprehensive understanding of business processes and structures.
• Ensure a consistent approach to business analysis across all Council processes and structures.
• Recommend solutions and customer-focused outcomes during redesign phases.
• Model, test, and challenge business elements to understand potential changes and interactions.
• Support end-user testing and acceptance to ensure redesigned processes and technology are fit for purpose.
• Redesign and optimize high-impact processes to enable digital transformation and improve self-service portals.
• Collaborate with IT and Digital, Data, and Technology teams to translate business requirements into scalable solutions.

• Significant experience as a Business Analyst.
• Experience in deriving new insights from diverse and complex information.
• Experience in customer-focused business process reviews or customer journey mapping, preferably in the public sector.
• Experience managing or supporting multiple concurrent projects with competing demands.
• Commitment to continuous service improvement and efficient working practices.
• Considerable experience analyzing complex data sets.
• Experience negotiating with and influencing teams and stakeholders to embrace change and service redesign.

• Experience working in or for local government or partners.
• Experience in Change or Transformation teams.

• LEAN Practitioner, BCS Business Analysis Certification, or equivalent training.
• PRINCE2, AGILE or similar project management training.

• Proven stakeholder management skills with the ability to facilitate challenging conversations.
• Strong problem-solving skills to explore and accurately pinpoint underlying dynamics.
• Ability to adapt to rapidly changing work requirements.
• Advanced understanding and practical application of business analysis tools and methodologies.
• Understanding of PRINCE2, AGILE or similar project management methodologies.
• Understanding of business process analysis and re-engineering using LEAN/Value Management Techniques.
• Ability to produce high-quality reports.
• Advanced use of MS Visio and MS Excel for process maps and data evaluation.
• Confident communication skills to manage relationships with various stakeholders.
• Excellent presentation skills to communicate effectively to diverse audiences.

Business Analyst needed!

* Salary: Between £20 to £23 per hour
* Location: Cambridge
* Hours: Monday - Friday 9am - 5pm
* Till December 2025 with the possibility of extension

The Purpose of this role is:

To be responsible for the analysis of business models, business structures, business processes and customer journeys, across a broad range of service areas to improve service delivery and efficiency.

To advise on and facilitate the redesign of structures and processes with a focus on modernising business practices, enhancing digital capabilities, and fostering a culture of continuous improvement through data-driven insights and collaborative change initiatives. To be responsible for identifying, creating, and facilitating transformational process design changes by conducting business and systems process analysis and design at a complex level.

To support the production of agreed improvement delivery plans through effective and collaborative working with senior managers and colleagues in the Council and with its partners.

In this role you will:
1. Work with the Programme Management Office to define project scope, evaluate business cases, and prioritise initiatives using structured methodologies and weighted scoring aligned to the Council's strategic objectives.
2. Perform root cause analyses and gap need analyses to identify process inefficiencies and underperforming technologies.
3. Implement continuous improvement frameworks to drive sustainable change.
4. Be responsible for planning, leading and delivering multiple, concurrent business process re-engineering and customer journey mapping projects involving service representatives, to help identify the needs within competing demands of the business and work with stakeholders to address them.

Essential Experience:

• Significant experience as a Business Analyst.
• Experience of finding new ways of looking at issues and drawing out new insights from diverse and complex information.
• Experience of undertaking customer focussed business process reviews and/or customer journey mapping preferably in the public sector.
• Experience of managing or supporting multiple concurrent projects with competing demands and minimal resources.
• Personal commitment to continuous service improvement and passionate about improving service delivery and efficient working practices.
• Considerable experience of analysing complex data sets.
• Experience of negotiating with and influencing teams, managers and stakeholders to persuade them to embrace change and service redesign, maintain high performance and seek to continuously improve services.

For the full JD please apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

*Please note this is a training course and fees apply*

What is the Business Analysis Placement Programme?

Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position.

This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative.

What does a Business Analyst do?

A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification.

To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication.

You should be somebody who can work well alone but when needed be able to integrate well into a team.

The role will generally include:-

• Analysing elements within the business or the whole business
li>Making evaluations of all available data
• Identifying problems and looking at potential improvements
• Making a feasibility study in proposed improvements
• Present your acquired information within a business case to the company or organisation.
• Implement any agreed or necessary changes, to increase the efficiency of the organisation or business.

Industry demand for Business Analysts

Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world.

Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden.

All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative.

How we help you get you first role

We specialise in working with candidates who wish to start or transition into a Business Analyst career.

How do we do this?

1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level.

2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews.

3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills.

Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available.

Finances

To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms.

What next?

To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you.

*Please note this is a training course and fees apply*

What is the Business Analysis Placement Programme?

Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position.

This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative.

What does a Business Analyst do?

A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification.

To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication.

You should be somebody who can work well alone but when needed be able to integrate well into a team.

The role will generally include:-

• Analysing elements within the business or the whole business
li>Making evaluations of all available data
• Identifying problems and looking at potential improvements
• Making a feasibility study in proposed improvements
• Present your acquired information within a business case to the company or organisation.
• Implement any agreed or necessary changes, to increase the efficiency of the organisation or business.

Industry demand for Business Analysts

Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world.

Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden.

All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative.

How we help you get you first role

We specialise in working with candidates who wish to start or transition into a Business Analyst career.

How do we do this?

1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level.

2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews.

3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills.

Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available.

Finances

To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms.

What next?

To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you.

As a Senior Commercial Business Analyst you'll deliver insights, learnings and guidance to the commercial team. You'll analyse sales trends, market conditions, and financial data, and provide insights to help our portfolio of games hit their revenue targets across multiple platforms and help guide wider business strategies, driving commercial success.

This includes converting strategy and business requirements into clear, concise, and cohesive presentations.

What you'll be doing:

• Lead on ongoing sales forecasting across our portfolio of titles across all platforms & third party retailers, providing insights and direction
• Conduct product lifecycle analysis and direction of promotional activity, subscription deals and other revenue driving strategic deal opportunities 
• Provide recommendations based on market insights to evaluate and support new partnerships and commercial initiatives
• Enable best practice in commercial analysis and reporting to different Studio groups
• Work with Analytics, Data Science and Engineering to create and maintaining dashboards and reports to track key performance indicators (KPIs)
• Produce and present complex information effectively and to a diverse audience, translating business requirements into actionable insights
• Interact with multiple stakeholders across the studio to disseminate information
• Understand business needs to prioritise work against deadlines

What we're looking for:

• Previous sales and commercial analysis of B2C commerce
• Experience in the video games industry is preferred
• Strong understanding of SQL
• Experience using modern data visualization/dashboard tools e.g. Tableau, PowerBI
• Strong curiosity for data, diving deep into it to extract commercial insights and make confident, actionable predictions.
• Strong communicator and data storyteller with the ability to translate to PowerPoint presentations
• Ability to manage stakeholders across all levels of the business
• Successful at driving and delivering change in a meaningful way
• Familiarity with modern data visualization tools e.g Tableau, PowerBI etc
• Ability to self-start and work effectively to deadlines

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

• Private Healthcare, including Dental Plan,
• Minimum 6% Pension contributions
• Employee Assistance Programme & onsite Counselling
• Life Insurance
• Discretionary annual performance bonus
• Enhanced family leave policies from day 1
• Flexible working hours
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

Collaboration is at the heart of Jagex. We love getting together with our teams to share ideas and socialise. If you live in the UK, we offer a flexible working model that empowers you to work in the way that suits you best, while also getting the best from your working relationship with all the great people you’ll be connecting with here. We support you to be set up for success no matter where in the UK you log in.

Flexibility really is the key to how we set up working schedules, we’ll discuss your needs with you and be transparent about the working schedules of the team you’ll be working with during our interview process.

About Jagex:

Make forever games with us.

Jagex is a thriving international games company with a growing library of forever game IPs for core gamers. We have such huge expertise at running games for the long term that we re-define expectations for what evergreen success looks like.

We create spaces for our players to come together – with each other and with us – inside and outside of our games. We empower our players with real influence on the game’s evolution. We help our players belong. Our community experiences give players a greater stake in what they’re playing, creating loyal forever fans.

These strengths inform our vision of our studio as a thriving international games company with a growing library of forever game IPs for core gamers. Our forever games will nurture sizable communities whose loyalty provides consistent revenues.

This in turn drives our mission: We create forever fans by empowering our community. We give players experiences worthy of their long-term time investment and actively collaborate with them to shape the games and the community for the better.

If this is something you want to be a part of, get in touch.

We have 500 of the industry’s most talented individuals in our Cambridge studio; if you share our values and ambition, we’d love to talk to you. Worried you don’t meet all the requirements in the spec? Your attitude, fresh perspective and experience is just as important to us; if you think this could be the perfect job for you, let’s talk.