What Jobs are available for Care Services in Ynysddu?

• Supervise and manage a team of care coordinators and support staff.
• Conduct thorough needs assessments for clients requiring community support.
• Develop, implement, and review individualized care plans.
• Ensure compliance with all relevant care standards and regulations.
• Coordinate care services, including scheduling and resource allocation.
• Liaise effectively with clients, families, healthcare providers, and external agencies.
• Manage and resolve client complaints and service issues.
• Provide training and ongoing support to care staff.
• Contribute to service development and quality improvement initiatives.

• Relevant qualification in Social Work, Health and Social Care, or equivalent.
• Minimum of 5 years of experience in a supervisory or management role within community care or social services.
• Proven experience in developing and managing care plans.
• In-depth knowledge of safeguarding vulnerable adults and children.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Proficiency in relevant care management software.
• Ability to work independently and manage a remote team effectively.

• Conduct comprehensive assessments of clients' mental health needs, challenges, and personal goals.
• Develop, implement, and regularly review individualized care plans in collaboration with clients and relevant stakeholders.
• Coordinate and facilitate access to a range of support services, including therapeutic interventions, housing assistance, employment support, and social activities.
• Liaise effectively with other healthcare professionals, social services, community organizations, and family members to ensure holistic client care.
• Provide ongoing emotional support, guidance, and advocacy for clients.
• Monitor client progress and adjust care plans as necessary to meet evolving needs.
• Maintain accurate and confidential client records in accordance with organizational policies and data protection regulations.
• Identify gaps in service provision and contribute to the development of new programs and initiatives.
• Supervise and mentor junior care coordinators or support staff as required.
• Participate in team meetings, case conferences, and professional development activities.

• Relevant degree in Social Work, Psychology, Mental Health Nursing, or a related healthcare/social care field.
• Professional registration with a relevant body (e.g., Social Care Wales, NMC) is required.
• A minimum of 5 years of experience working in mental health services, community care, or social support settings.
• Demonstrated experience in care planning, case management, and client advocacy.
• Comprehensive knowledge of mental health conditions, recovery models, and therapeutic approaches.
• Excellent assessment, intervention, and crisis management skills.
• Strong interpersonal, communication, and active listening skills.
• Proficiency in using digital case management systems and standard office software.
• Ability to work autonomously and manage a caseload effectively in a remote environment.
• A commitment to person-centered care and promoting social inclusion.
• Must possess a suitable home working environment with reliable internet access.

• Assess the needs of individuals requiring community and social care support, developing person-centred care plans.
• Coordinate the delivery of support services, ensuring clients receive appropriate assistance with daily living, healthcare, and social inclusion.
• Supervise and mentor a team of support workers, providing guidance, training, and performance management.
• Maintain accurate and up-to-date client records, ensuring confidentiality and adherence to data protection regulations.
• Liaise with families, external agencies (e.g., healthcare professionals, local authorities), and stakeholders to ensure a holistic approach to care.
• Respond to emergencies and manage challenging situations with professionalism and compassion.
• Monitor the quality of care provided, implementing improvements and ensuring compliance with regulatory standards.
• Manage client budgets and resources effectively.
• Promote independence and empowerment for all clients.
• Participate in on-call rotas as required.
• Contribute to the development and implementation of new services and initiatives.
• Ensure a safe and supportive environment for both clients and staff.

• Relevant qualification in Health and Social Care, or equivalent experience (e.g., NVQ Level 3 or 4 in Health and Social Care, Diploma in Social Work).
• Minimum of 4 years of experience in a social care or support role, with at least 1-2 years in a supervisory or coordination capacity.
• Thorough understanding of relevant legislation, policies, and best practices in health and social care.
• Excellent communication, interpersonal, and leadership skills.
• Strong assessment and care planning abilities.
• Ability to work effectively under pressure and manage a diverse caseload.
• Proficiency in using IT systems for record-keeping and communication.
• A full UK driving license and access to a vehicle may be required for community-based work.
• Empathy, resilience, and a genuine commitment to improving the lives of vulnerable individuals.

• Provide Tier 3 technical support for cloud-based services, applications, and infrastructure.
• Diagnose and resolve complex hardware, software, and network issues for end-users and internal systems.
• Troubleshoot and manage virtualized environments (VMware, Hyper-V) and cloud platforms (AWS, Azure, GCP).
• Assist with system administration tasks, including user account management, software deployment, and patch management.
• Respond to customer support tickets and service requests within defined SLAs.
• Document technical issues, solutions, and workarounds in the knowledge base.
• Collaborate with engineering and development teams to identify and resolve product defects and enhancement opportunities.
• Participate in on-call rotation for critical support issues.
• Develop and deliver technical training materials to support staff and end-users.
• Contribute to the continuous improvement of support processes and tools.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in technical support or system administration, with a focus on cloud environments.
• Strong proficiency in troubleshooting operating systems (Windows Server, Linux), networking (TCP/IP, DNS, DHCP), and common applications.
• Hands-on experience with at least one major cloud platform (AWS, Azure, GCP).
• Experience with virtualization technologies (VMware, Hyper-V) is highly desirable.
• Excellent problem-solving and analytical skills.
• Superior communication and customer service skills, with the ability to remain calm and professional under pressure.
• Ability to work independently and manage time effectively in a remote setting.
• Relevant certifications (e.g., CompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) are a plus.
• Experience with scripting languages (e.g., PowerShell, Bash) is advantageous.

• Provide advanced technical support for cloud-based services and infrastructure.
• Troubleshoot and resolve complex technical issues reported by clients.
• Diagnose and resolve problems related to cloud platforms, networking, and applications.
• Escalate critical issues to engineering teams and track them through to resolution.
• Document technical solutions and contribute to the creation of a comprehensive knowledge base.
• Manage and prioritize a queue of support tickets, ensuring timely responses and resolutions.
• Collaborate with clients to understand their technical environments and challenges.
• Proactively identify potential issues and provide guidance on best practices.
• Stay up-to-date with the latest cloud technologies and industry trends.
• Contribute to the continuous improvement of support processes and tools.

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in technical support, with a focus on cloud technologies.
• In-depth knowledge of at least one major public cloud platform (AWS, Azure, or GCP).
• Experience with containerization technologies (Docker, Kubernetes) is highly desirable.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Strong understanding of networking protocols and concepts.
• Excellent analytical, problem-solving, and diagnostic skills.
• Exceptional communication and interpersonal skills, with the ability to explain technical concepts effectively.
• Ability to work independently and manage time efficiently in a remote environment.
• Experience with ITIL best practices is a plus.

• Lead and manage a team of community support workers.
• Oversee the delivery of high-quality mental health support services.
• Develop and implement individualised care and support plans.
• Ensure adherence to best practices, policies, and procedures.
• Conduct regular supervision and performance reviews for team members.
• Liaise with families, carers, and other healthcare professionals.
• Manage referrals and allocate resources effectively.
• Identify training needs and facilitate professional development for the team.
• Promote a culture of recovery, resilience, and well-being.
• Ensure compliance with all relevant regulations and safeguarding procedures.

• Significant experience in mental health support or community care.
• Proven experience in a leadership or supervisory role.
• Strong understanding of mental health conditions and therapeutic approaches.
• Excellent communication, interpersonal, and organisational skills.
• Proficiency in care planning and risk assessment.
• Experience managing remote teams is highly advantageous.
• Relevant professional qualification (e.g., NVQ Level 4/5 in Health and Social Care) is desirable.
• DBS check required.

ABOUT THE ROLE
As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Kitchen Assistant is so important. You'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents, enhance their hospitality experience and develop your skills.

ABOUT YOU
When you join us as a Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLE
As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them.

ABOUT YOU
To join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.