25 Customer Insights Lead Amazon Private Brands Amazon jobs in London

Description
The WW Amazon Private Brands Marketing Organization is seeking an experienced and highly motivated Senior Designer to lead the creative strategy and development of Detail Page design for the EU Consumables business. This role is part of a global creative team of designers, production designers, copywriters, and design program managers who combine talent, expertise, and customer obsession to create compelling and memorable brands for products that customers love and prefer.
In this role, you will create design guidance and lead adaptive design across creative assets for the Detail Page. This includes building wireframes, creating media block templates, developing detailed guidance for adaptive design, and producing Detail Page assets. This role requires high judgment as well as the ability to lead the creation of visual standards, direct production design, and manage creative agencies to scale adaptive design across a wide portfolio of Consumables products.
The ideal candidate will have a strong design background with a passion for contemporary brands. They will have experience building design systems for customer brands from scratch, and will have worked in e-commerce design. Through their experience, they will demonstrate the ability to deliver the highest quality brand creative across multiple channels, while operating at scale. They will have a high degree of ownership and integrity and will be strong problem-solvers with the ability to think critically. They should be experts in working with various design tools, including Adobe Creative Cloud and Figma. They should be willing and capable of using new design technology to improve production speed.
Key job responsibilities
- Define the guidelines for Detail Pages to enable consistent brand execution.
- Own Detail Page design strategy, concept, and design manual development for Amazon Private Brands, from concept to delivery.
- Work from creative briefs with Creative Directors and Copy Directors to translate marketing strategies and insights into creative execution.
- Collaborate closely with internal creative, copy, marketing, and project management teams to ensure highest quality work is delivered on time.
- Provide direction and feedback to external agency production teams on adaptive design.
- Present work to Senior Manager for alignment and sign-off.
- Drive continuous improvements to designs based on data and insights.
Basic Qualifications
- Bachelor's degree in Design or a related field
- 5+ years of experience in creative and design roles, at least 3 of which involve brand design and art direction
- Strong proficiency in design/presentation software and tools (specifically Adobe Illustrator, Photoshop, InDesign, and Figma)
- Effective cross-team collaborator who delivers with agility across multiple complex creative projects while meeting deadlines
- Design portfolio, including at least 3 multi-component projects that demonstrate dedication to high-quality creative work, strategic vision, concept development, and production excellence
- Fluency in digital art direction and production, including familiarity with retouching and post-production editing
- Detailed, hands-on experience with typography and image standards for web
- In-depth knowledge of design strategy and building brand experiences
- Excellent verbal and written communication skills
Preferred Qualifications
- Experience developing onsite and offsite creative for e-commerce or Omnichannel
- Expertise in art direction, photo briefing, and on-figure and off-figure photography
- Knowledge of UX and front-end web design processes and best practices
- Knowledge of video storyboarding, editing, and development
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Amazon Private Brands Sustainability team is looking for an experienced and dynamic product manager to drive efforts to reduce environmental and social impacts of our products and supply chains.
Our vision is for Amazon Private Brands to have a net positive impact on people and the planet, putting more back into society and the environment than we extract. The Amazon Private Brands Sustainability team owns defining and operationalization environmental and social sustainability standards across the business teams over a multi-year horizon. We provide functional teams support to deliver against public sustainability goals, regulatory standards, and more. We focus on providing expertise, education, program management mechanisms, tools, and data to drive functional teams to scalably own in their areas of responsibility.
As the Senior Product Manager, Sustainability Regulatory Readiness, you will be responsible for scanning global, multi-year sustainability regulations, providing input to responsible sourcing and environmental teams to inform strategy, assessing business readiness, and working with compliance counterparts to ensure execution plans appropriately address the regulations. This role works closely with both central Amazon teams as well as Amazon Private Brands internal teams, including Legal, Compliance, Public Policy, Finance, product family business teams, product & technology, and more; globally. This role requires a high degree of backbone and ability to work collaboratively across teams to solve challenging problems in an ambiguous and evolving environment.
Key job responsibilities
- Develop sustainability regulation readiness programs in line with regulatory and business sustainability objectives
- Create and maintain relationships with internal teams and external service providers to support sustainability initiatives
- Engage with Public Policy and Legal teams to monitor, influence and interpret upcoming regulatory requirements
- Monitor and analyze developing sustainability regulatory trends and use insights to influence forward looking strategy
- Provide direction to internal product and technology teams to influence systems, product designs and services
- Coordinate supplier communication strategy together with Sourcing and Compliance teams
- Develop processes to integrate compliance and sustainability objectives into new product development
- Participate in other sustainability initiatives and programs as needed
Basic Qualifications
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience with product cycles of 6+ months
- Experience in product or program management, product marketing, business development or technology
Preferred Qualifications
- Experience working across functional teams and senior stakeholders
- Experience in influencing senior leadership through data driven insights
- Experience in the sustainability field and/or government regulation compliance
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.
Our vision for Private Brand Product Safety and Compliance (PBPSC) is to support Amazon's mission of offering the widest selection of safe and compliant products to our customers. We are looking for a smart, hard-working, and creative candidate to join our Global Requirements and Operations Team as a Product Safety Compliance Manager for Softlines and Hardlines. The position can be located in London, Seattle or Luxembourg.
Key job responsibilities
- Work with internal Private Brands stakeholders and business teams across the company to develop innovative solutions to pre-defined safety and compliance requirements using high-level process/system solutions.
- Collaborate with the Regulatory Intelligence team to complete impact assessments for new, emerging, and changing product regulatory requirements.
- Propose updates and improvements to requirements leads to develop and maintain safety and compliance protocols.
- Execute high judgment decision making for product development-related escalations and product safety investigations.
- Provide guidance to business and legal teams on product safety and compliance complexities.
- Support post-market incident management together with our audit team.
About the team
The Requirements and Operations Team supports and implements compliance requirements with the responsibility to enable safe and compliant products for our Private Brands business. The Product Safety Compliance Manager will drive the implementation and continuous improvement of safety and compliance procedures for both Softlines (including apparel, non-apparel accessories, footwear, jewelry, children's sleepwear) and Hardlines (including home textiles, consumer electronics, toys, furniture, kitchenware, tools, and other household goods). The candidate will support the implementation of compliance requirements, manage escalations from senior stakeholders, and build optimized processes and innovative scalable solutions, whilst maintaining high standards for worldwide compliance.
Basic Qualifications
- Bachelor's degree or equivalent
- Experience in Hardlines manufacturing or retail environment in a product safety
Preferred Qualifications
- Master's Degree.
- Experience with Six Sigma.
- Experience creating sustainable processes with mechanisms used to ensure compliance.
- Expert knowledge of NA and EU labeling and packaging requirements for Softlines and/or Hardlines.
- Solid understanding of NA, EU, and LATAM regulatory requirements.
- Experience with children's products regulations or food contact product requirements.
- Experience with international product regulatory bodies and standardization organizations is a plus (e.g., Middle East-GSO, Australia-ACCC, Japan-JISC).
- Exceptional organizational and project management skills.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Do you share a passion to make customers successful? Do you believe that a deep understanding of customer and business priorities can transform an organization? Are you excited to discover and solve thorny business challenges through data analytics and business intelligence (BI) solutions? Do you thrive in a dynamic environment working with diverse teams cutting across functions, organizations, and cultures to achieve a common goal?
The Private Pricing Analytics and Insights team is a critical part of enabling the AWS Private Pricing business to achieve the highest standards of excellence for WW Commercial Operations. This role, based in London, will focus on Business Analytics and Business Intelligence related to Private Pricing Deals, requiring broad technical skills, strong business acumen and a deep analytical background to provide performance reporting, actionable insights and decision support. In this role, you will partner with Private Pricing leaders and teams by leveraging your analytical expertise to transform business requirements into actionable solutions. You'll develop a deep understanding of the AWS Private Pricing business to drive insights that are relevant and actionable. Your responsibilities will include building analytical and forecasting models, creating intuitive self-service dashboards and visualizations, and implementing automation solutions that drive process improvements across the organization.
The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies. Successful members of this team collaborate effectively to solve data problems, implement new reporting solutions, and deliver successfully against high operational standards. The ideal candidate will be a highly motivated individual that seeks to "tell the story" of the data with little direction or supervision against questions with a high degree of ambiguity.
Key job responsibilities
- Lead business discussions to share insights, challenge status quo, and provide forward looking recommendations to enable strategic decision making and growth of Private Pricing.
- Support the development of continuously-evolving business analytics and data models, own the quantitative analysis of the performance of our sales team, customers, deal team, partners, markets, and products/services.
- Develop a deep understanding of sales metrics, reporting tools, and data structures in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools.
- Develop relationships and processes with sales, finance, sales operations, and other functional teams to identify and address reporting issues.
- Manage and develop analytical tools or reports that through the automation existing inspection mechanisms such as business reviews, annual planning, and forecasting processes.
- Create operational templates and processes to compile and standardize disparate information that drive standardized reporting and metrics tracking.
- Generate ad-hoc analysis and reports with actionable recommendations based on the needs of the stakeholders, through ad-hoc data retrieval and analysis from data management systems,
- Create new mechanisms and business processes that simplifies, standardizes and enables operational excellence.
About the team
The Private Pricing team is instrumental in driving deal strategy, structuring, negotiations, and execution of private deals. Private Pricing deals consist of large, strategic, or highly competitive commercial deals.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Experience working directly with business stakeholders to translate between data and business needs
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of design of experiments and statistical analysis of results. Additional experience with theory and practice of information retrieval, data science, machine learning and data mining.
Preferred Qualifications
- Experience managing, analyzing and communicating results to senior leadership
- Experience integrating multiple loosely connected datasets to tell a consistent end-to-end story.
- Experience engaging with sales leaders and sales operations, as well as experience in the application of GenAI technologies to drive operational efficiencies and speed to insights
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Ads exists at the intersection of marketing and ecommerce. It offers advertisers a rich array of innovative advertising solutions across Amazon owned properties in addition to third party properties that Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners.
We are currently looking for a highly skilled and motivated Analytics and Insights Professional (AIP) to help scale our growing advertising business. The AIP is a key member of the Sales and Partner Enablement team at Amazon Advertising, working with sales, product, retail and other Amazon business partners to analyze and improve advertisers' performance on Amazon, in support of their marketing initiatives. AIPs work with Amazon's unique data and translate it into high-quality and actionable insights and recommendations to improve the effectiveness of advertiser campaigns and unlock business opportunities. Day to day, AIP activities include analyzing metrics of success for a business or category, developing data-driven insights and recommendations for C-suite client leadership, and communicating recommendations in a clear and compelling fashion. The strategic and consultative digital expertise of an AIP is critical to delivering the best return on investment for our customers.
Key job responsibilities
- Use Amazon's data and your understanding of our advertising customers' businesses to provide guidance to C-suite marketing leaders, via business reviews and frequent in-person client presentations to regularly iterate on and articulate a brand's strategy
- Present findings and insights in a consultative way to the client and collaborate with the relevant internal teams in order to provide a complete solution
- Be able to deal with ambiguity in order decipher complex problems, select an ideal solution from a wide array of analytical techniques and concepts and translate these into actionable recommendations
- Have the ability to collaborate, work cross-functionally and communicate effectively across multiple business functions and geographies
- Proactively provide appropriate levels of support and guidance to other locales outside of your core marketplace
- Deliver regular and bespoke analyses to some of the world's largest advertisers to drive growth across advertiser KPIs
- Demonstrate deep analytical ability and develop great expertise in Amazon's proprietary metrics, working to constantly evolve how we analyze and communicate data driven insights to our advertisers
- Be a proponent of data driven decision making and encourage clients to act on the recommendations
- Be someone who enjoys, and shows an appetite for, learning new skills and adopting new analytic methodologies and tools
Basic Qualifications
- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- Ability to translate technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders
- In depth understanding of advanced statistical techniques and methodologies as well as simple linear regression analysis, multivariate regression analysis and model building
- Advanced in SQL with the ability to write complex queries from scratch from multiple tables
- Fluency with Python (or R) - ability to run advanced statistical modelling
Preferred Qualifications
- Consulting experience with a major consulting firm or advertising experience with a top advertiser (agency or client side)
- Experience with advertising publishers and marketing/creative agencies
- MBA, Master's or Doctoral degree in Economics, Marketing, Statistics, Advertising, or Business/Digital media planning experience
- Experience in ad measurement, predictive analytics, experimental design, A/B testing
- Experience and familiarity with AWS stack
- Fluent in French, German, Italian, or Spanish
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon is looking for a Product & Customer Insights Manager to join our team. As a Product & Customer Insights Manager, you will be responsible for delivering studies that provide up-to-date insights on marketplace trends and competitive forces by researching and analyzing financial and other business performance data. This role will allow you to make a real impact on our business from Day 1 and provide a dynamic, innovative, fast-paced environment to constantly build your skill set and address new challenges.
The right candidate is passionate about understanding the competitive landscape, analyzing corporate performance, and building partnerships across business teams to drive change. You have a strong foundation in financial analysis, the ability to dive deep into complex financial and business performance metrics, and understand the business context behind the data while continuously striving to find insights. You will drive competitive intelligence reporting and financial analysis that guides your partners to identify potential business, operational, and technical changes or investment areas that significantly impact business performance. You will develop studies that drive process efficiency, customer experience, and innovative technology.
You will partner with business leaders in developing metrics and programs and follow-up on actionable findings. You will have the ability to work with and influence businesses in a global setting and drive change across Amazon.
Key job responsibilities
- Discover, track, and evaluate global industry trends
- Perform in-depth analysis of financial and other business performance data, marketplace trends and competitive forces to understand financial, business, operational, or customer implications
- Translate complex or ambiguous business problem statements into analysis requirements, design custom financial and strategic studies
- Own and execute end-to-end analysis including scoping, design, data collection, data analysis, creation of recommendations and presentation of results to senior leadership
- Work with business leaders and their teams to drive growth, process, and cost efficiency improvements through study results
- Develop understanding of Amazon financial metrics, strategy, and long-term thinking to guide recommendations for improvements
- Develop processes, reports, or tools that can scale, automate, or improve financial insights
- Contribute to a team culture of experimentation and innovation
A day in the life
This role will support Amazon business teams and leadership, providing key insights into financial and strategic business trends across the industry. A successful candidate for this role will have strong quantitative and qualitative research skills and an ability to communicate complex financial and business trends through clear and concise writing.
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds - including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.
Basic Qualifications
-3+ years of product management experience
Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
-Experience performing financial or other quantitative analyses
-Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
-Experience developing operational processes and technologies
Preferred Qualifications
-Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
-Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Tableau, Essbase or Cognos)
-5+ years of product management experience
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
We are seeking a (Sr.) Business Intelligence Engineer (BIE) for our Prime Video Channels (Add-On) business across Europe. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. As BIE you will work closely with our business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and reporting as well as generating actionable learnings for the team. Data-driven decision-making is at the core of Amazon's culture and this role will have a direct impact on the decisions and strategy of the Prime Video Channels across multiple territories in Europe.
Key job responsibilities
- Work with Marketing, Partner Management, Content Acquisition Management, other BIE and leadership to identify data needs and requirements
- Build mechanisms to surface knowledge and learnings about to the business
- Set up and maintain self-service infrastructure (e.g. dashboards) for the team
- Generate and present concrete and actionable insights and recommendations for leadership based on sound methodological analysis
- Proactively create new metrics that represent key inputs/outputs of the business
- Support automation processes across the team
- Lead large scale projects data and analytical projects that help scale the business across the EU, or Worldwide
- Work closely with finance team on regular analyses and reporting
Basic Qualifications
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience working directly with business stakeholders to translate between data and business needs
- Experience in the data/BI space
- Experience with data visualization using Tableau, Quicksight, or similar tools
Preferred Qualifications
- Experience managing, analyzing and communicating results to senior leadership
- Master's degree in statistics, data science, or an equivalent quantitative field
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Shape the future of personalised shopping experiences through innovative marketing technology! Join our EU Hardlines Analytics & Marketing Technology team as a Senior Product Manager, where you'll drive innovation in personalisation and marketing automation technologies that impact millions of customers across European marketplaces. In this strategic role, you'll hold the pen on marketing execution strategy for EU Stores while leading two transformative initiatives that bridge our European and global capabilities.
Working as a core partner with our US teams, you'll orchestrate a dual-track approach to innovation. On one track, you'll identify opportunities for localising and implementing US-developed technologies to serve EU's unique multi-marketplace requirements. On the parallel track, you'll lead the development of bespoke EU solutions, developing in-house automation platforms and personalisation tools where needed. This balanced approach ensures we leverage global scale while maintaining the flexibility to address specific European market needs. You'll define the overall personalisation strategy roadmap, manage critical business intelligence priorities, and drive the adoption of new technologies across diverse stakeholder groups.
This position offers a unique opportunity to shape the future of automated & personalised marketing at scale. We're seeking someone who can navigate complex technical landscapes, make architectural decisions that balance immediate needs with long-term scalability, and influence without authority across a matrix organisation spanning multiple European markets. You'll work with advanced technologies and world-class teams, whilst having the autonomy to drive technical innovation that impacts millions of customers. If you're passionate about technology, thrive in complex technical environments, and want to lead the evolution of how we connect with customers across diverse European marketplaces, we want to hear from you.
Key job responsibilities
- Define and execute the EU-wide personalisation strategy roadmap, identifying high-impact opportunities and delivering scalable solutions
- Lead the development of Hands Off the Wheel (HOTW) marketing automation solutions, acting as single-threaded owner for EU PF Marketing
- Collaborate with US teams to unlock new capabilities, negotiating functionality for EU and overseeing its rollout
- Own and evolve in-house automation solutions, overseeing technical delivery and managing solution adoption across teams
- Conduct onboarding and communication of product updates, educating stakeholders on personalisation strategies and automation tools
- Drive standardisation of Campaign Meta Data across EU Stores to enable consistent, accurate, and actionable reporting
- Drive standardisation of Campaign Meta Data across EU Stores to enable consistent, accurate, and actionable reporting
- Manage and evolve Marketing WBR mechanisms
- Serve as the bridge between Business Intelligence (BI) and Marketing Managers (MMs) for automation efforts
About the team
The EU Hardlines Customer Insights & Analytics team acts as a central technical function for cross-product family marketing teams across Amazon's European stores, leading analytics, automation and personalisation efforts that impact Hardlines, Softlines, Consumables and Central Marketing Events (including Prime Day). Made up of Business Intelligence Engineers, a team lead and a Senior Product Manager (this position), our vision is for all prospective customers to be inspired to shop through highly relevant, personalised, and aspirational experiences, powered by best-in-class understanding of customer behaviour and automation.
Our work has established us as the automation and measurement powerhouse in EU Stores, with our solutions enabling thousands of marketing experiences and driving significant operational efficiency. Through our innovative automation platforms, we're transforming how marketing teams work - streamlining campaign scheduling, storefront creation, and performance measurement across product families.
The team balances in-house innovation with strategic partnership with our US counterparts, ensuring solutions meet unique EU multi-marketplace requirements while leveraging global capabilities. Our automation initiatives complement broader global efforts, while our personalisation strategies drive significant incremental revenue. Working at the intersection of marketing technology and automation, we're building scalable solutions that enable EU Stores to execute marketing at scale while delivering highly relevant, personalised experiences to millions of customers.
Basic Qualifications
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
- Experience with product cycles of 6+ months
- Experience in product or program management, product marketing, business development or technology
Preferred Qualifications
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Knowledge of key customer experience metrics and methodology (e.g., NPS)
- Working directly with Business Intelligence and Applied Scientists to deliver joint goals
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Ads exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners.
We are currently looking for a highly skilled and motivated Analytics and Insight Professional (AIP) to join our team focused on scaling insights. This role is critical in developing and scaling insights that drive value for advertisers globally. As part of the team, you will specialize in either vertical industries (e.g., Consumer Electronics, Auto, Consumer Packaged Goods) or advertising products (e.g., Sponsored Ads, DSP, Video), building deep domain expertise to create scalable insights that remain relevant across markets. You will work with engineering teams to automate insight generation while maintaining consistent quality and impact across different customer segments. You will need to understand our scaling technology and associated data solutions.
Key job responsibilities
- Develop scalable insights and narratives that can be automated across multiple regions while maintaining relevance and quality
- Build deep domain expertise in either vertical industries or advertising products at a global level
- Use SQL and Python to create and enhance insights, analyzing complex datasets to identify scaling opportunities
- Develop and maintain JSON-based conditional logic to ensure content relevance across different customer segments
- Collaborate with engineering teams to implement scalable solutions
- Partner with local analytics & insights teams to identify successful insights that could benefit from global scaling
- Engage with customers to validate scaling approaches and gather feedback on effectiveness
- Work cross-functionally with Sales, Product, Engineering, Analytics, and Marketing teams to ensure scaled insights meet our customer's needs
- Lead initiatives addressing emerging topics that span multiple regions (e.g., streaming TV advertising, cross-media measurement)
- Design and implement quality control processes for scaled insights
- Identify opportunities to leverage AI and automation in content creation
- Maintain documentation and best practices for insights scaling
Basic Qualifications
- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- Demonstrated experience in designing scalable analytics or insights solutions across multiple regions globally
- Deep understanding of advertising industry trends and market dynamics
- Experience working with technical teams to implement automated solutions
- Experience in managing global or cross-regional initiatives
Preferred Qualifications
- Master's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- Experience with Amazon Ads products and ecosystem, digital advertising, or marketing analytics
- Understanding of applying AI to analytics, insights, or content creation workstreams
- Experience working with AWS or similar cloud technologies
- Project management experience in scaling initiatives
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.