What Jobs are available for Customer Service Roles in Rye Street?

Acorn by Synergie is currently recruiting for a Customer Care Operative for work on several new build properties in the Hereford/Gloucestershire area. This is a fantastic opportunity for long-term work with a reputable contractor, starting asap.

• Multi-site operative in Hereford and Gloucestershire

• Completing defect work on new build residential properties

• Assisting customers with faults and issues

• Working on 500k to 800k semi detached properties

• Complete health and safety-related tasks as required.

• Must have tools, license and tickets

• Professional and amiable character

• Previous experience working in occupied houses

• Ability to complete, basic carp/painting/patching/plumbing works

• Reliable with a strong work ethic.

• Able to start work at 7:30am daily.

• Temp to perm work

• Opportunity to work with a respected construction contractor.

• Support from the Acorn by Synergie team throughout your assignment.

Ready to get started? Apply now with your up-to-date CV, or contact Millie at the Acorn by Synergie Bristol branch for more details.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Join Our Team as a Contact Centre Customer Care Officer!
Location: Kingswood, Bristol
Contract Type: Temporary
Hourly Rate: 12.85

Are you a customer service superstar looking for an exciting opportunity to make a difference in your community? Our client is on the lookout for enthusiastic and dedicated Customer Care Officers to join their Corporate Contact Centre team in Kingswood!

What You'll Do:
As a Customer Care Officer, you'll be the friendly voice on the other end of the line, providing essential support and guidance on our waste and recycling services. Your primary focus will be assisting customers with their garden waste subscriptions, ensuring they have a seamless experience. Here's what your day-to-day will involve:

• Handle Customer Enquiries: Resolve queries from customers applying for or renewing their garden waste subscriptions via telephone.
• Provide Expert Advice: Offer guidance on all aspects of the waste and recycling service, including booking garden waste sack collections.
• Support Online Access: Assist customers in navigating our online services, empowering them to access information with ease.
• Effective Communication: Use your tact and diplomacy to convey complex information in a clear and relatable manner.
• Collaborate: Work closely with various council departments and external organisations to resolve enquiries efficiently.
• Adhere to Policies: Ensure your work aligns with legislation, council policy, and operational service plans.

What We're Looking For:
To thrive in this role, you should bring:

• Customer Service Experience: Demonstrable skills and experience in a fast-paced customer service environment.
• Communication Skills: Excellent verbal communication skills, including questioning, listening, and establishing rapport with customers.
• Tech Savviness: A good working knowledge of office-based IT systems, including Microsoft Office and CRM tools.
• Problem-Solving Abilities: A knack for resolving a high volume of customer enquiries effectively.
• Financial Transaction Skills: Proficiency in handling payments and financial transactions.

Why Join Us?

• Full Training Provided: Don't worry if you're new to the role; we provide comprehensive training to help you excel!
• Supportive Environment: Join a dedicated team that values collaboration and customer care.
• Flexible Location: Work from our Kingswood Civic Centre, conveniently located in the heart of Kingswood.

Join us in making a difference! Your next adventure awaits!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Customer Service Manager

Salary 30k dependent on skills and experience

Location office based daily Cheltenham GL50

Full time

What We Offer:

• Salary £30k/annum
• Company pension scheme
• Cycle to work scheme
• Health Care Cashplan
• 30 days holiday including bank holidays

Our client &SONS are seeking a Customer Service Manager to oversee their customer service team. The successful candidate will ensure the smooth running of their customer support function, delivering exceptional service across all channels while reflecting the brand’s values. This role will not only manage the customer service team but refine processes, and act as the voice of the customer within the business, feeding valuable insights back into product, marketing, and operations.

About Us:

&SONS are more than just a company - they are a family. With a legacy of excellence spanning many years, they have established themselves as a leader in the workwear inspired clothing industry. Their commitment to quality, innovation, and customer satisfaction sets them apart, and their people are at the heart of everything they do.

The Team You Will Be Leading:

&SONS have a small team who are very important to their business. They are the ‘face’ of their business, the people who inform, guide, and advise customers on everything from availability, order tracking, and dealing with any problems.

The Role:

Customer Support Management

• Oversee day to day customer service across email, live chat, phone, and social channels.
• Lead, support, and mentor the customer service team, including onboarding, training, and performance management.
• Ensure service standards (response times, resolution times, satisfaction scores) are met or exceeded.

Customer Experience & Continuous Improvement

• Review and optimise processes for handling queries, returns, exchanges, and complaints.
• Ensure all customer interactions align with brand tone of voice and values.
• Use customer feedback and data to identify and resolve pain points in the online experience.
• Collaborate with Operations to improve fulfilment and return workflows.

Cross-Functional Collaboration

• Work closely with Marketing to align on promotions, campaigns, and communications.
• Provide feedback to Product and Merchandising teams on customer insights (sizing, fit, quality).
• Support ESG initiatives by embedding repair, reuse, and circularity values in customer communication.

Reporting & Insights

• Monitor and report on customer service KPIs.
• Provide regular insights to leadership to inform product and operational strategy.
• Track customer sentiment and share trends to help shape brand decision-making.

Skills & Attributes

• Strong leadership and people management skills.
• Excellent written and verbal communication; customer-first mindset.
• Calm and solution-oriented under pressure.
• Highly organised, detail-driven, and process focused.
• Strong commercial awareness of online retail and fashion environments.

Your Experience:

• 3+ years’ experience managing customer service in fashion, retail, or e-commerce.
• Proven track record of leading a small-to-mid-sized team.
• Demonstrable success in improving customer satisfaction and optimising processes.
• Familiarity with Shopify e-commerce platforms
• Experience with HubSpot helpdesk/ticketing systems

If you’re based in Cheltenham and passionate about giving garments a second life and want to make a real impact in a growing brand, we’d love to hear from you. Please send your cv by return.

&SONS is for everyone. We believe that an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission.

We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. We have zero tolerance for intolerance. We employ the right person for the job, if you are qualified for the position and reading this - we welcome you!

Customer Service Administrator Quedgeley, Gloucester

If you have any e-commerce experience, this is definitely the job for you!

Our client, a well-established and growing business within the technology sector, based in Quedgeley, Gloucester, has an exciting new opportunity for a Customer Service Administrator to join their friendly team on a full-time, permanent basis due to continued business growth. Offering fantastic Monday - Friday hours, this one isn't to be missed!

The successful Customer Service Administrator should have:

• Previous experience in a customer service, sales, or office-based role
• E-commerce experience is very desirable.
• Strong communication and interpersonal skills, with excellent written grammar
• Good IT literacy and confidence using online systems
• The ability to work effectively under pressure and manage multiple tasks
• A proactive attitude, team spirit, and a sense of humour

In this role, the Customer Service Administrator will be responsible for:

• Answering customer service and sales calls, providing professional support and advice
• Responding promptly to customer emails and managing customer expectations
• Assisting with or generating quotes and processing payments
• Handling general customer queries and resolving issues efficiently
• Supporting the wider sales and customer service team with administrative tasks

Our client is offering the successful Customer Service Administrator a competitive salary in the region of £27,000 plus a range of excellent benefits including casual dress, company pension, employee and store discounts free on-site parking and regular company events.

If you are a customer-focused, organised, and enthusiastic team player seeking your next challenge in a friendly and fast-paced environment, apply now to be considered for this exciting opportunity!

COM1

Red Recruitment is recruiting a Customer Service Advisor in Evesham to join our client for an immediate start on a temporary basis.

Benefits and Package for a Customer Service Advisor:

• Salary: £12.21 per hour
• Hours: Monday - Friday, 8am - 5pm (with potential to flex these hours after training)
• Contract Type: Temporary, with opportunities to apply to a permanent role
• Location: Evesham
• Start date: Immediate start, Monday 27th October
• On-site parking
• New, modern office
• Excellent transport links
• Smart-casual dress
• Full training provided

Key Responsibilities of a Customer Service Advisor:

• Respond to inbound customer enquiries via email and chat, ensuring first-contact resolution wherever possible
• Use all relevant systems as tools to deliver exceptional service and maintain the 360-degree view of our customers
• Escalate complex or high-priority cases to supervisors in a timely manner, while aiming to resolve all matters in the first instance wherever possible
• Maintain up-to-date knowledge of products, services, and processes
• Accurately document all customer interactions in line with internal processes, on relevant systems such as CRM etc.

Key Skills and Experience of a Customer Service Advisor:

• Previous customer service experience
• Ability to work in a fast-paced, high-volume environment
• Clear, professional communication skills (written and verbal)
• Strong problem-solving mindset and ability to work independently
• Basic computer literacy and confidence using customer service platforms
• Team player with a positive attitude and a passion for customer satisfaction
• Experience using CRM systems is desirable

If you are immediately available, interested in this position and have the relevant experience required, then please apply now!

Red Recruitment (Business)

Customer Service Administrator Quedgeley, Gloucester

Our client, a well-established and growing business within the technology sector, based in Quedgeley, Gloucester, has an exciting new opportunity for a Customer Service Administrator to join their friendly team on a full-time, permanent basis due to continued business growth.

Please note, this is a full onsite job. There's no hybrid and you must hold a full uk driving licence and have access to your own vehicle.

The successful Customer Service Administrator should have:

• Previous experience in a customer service, sales, or office-based role
• Strong communication and interpersonal skills, with excellent written grammar
• Good IT literacy and confidence using online systems
• The ability to work effectively under pressure and manage multiple tasks
• A proactive attitude, team spirit, and a sense of humour

In this role, the Customer Service Administrator will be responsible for:

• Answering customer service and sales calls, providing professional support and advice
• Responding promptly to customer emails and managing customer expectations
• Assisting with or generating quotes and processing payments
• Handling general customer queries and resolving issues efficiently
• Supporting the wider sales and customer service team with administrative tasks

Our client is offering the successful Customer Service Administrator a competitive salary in the region of £27,000 plus a range of excellent benefits including casual dress, company pension, employee and store discounts free on-site parking, regular company events.

If you are a customer-focused, organised, and enthusiastic team player seeking your next challenge in a friendly and fast-paced environment, apply now to be considered for this exciting opportunity!

COM1

• Handling customer queries via phone, email, and live chat.
• Managing orders and liaising with clients.
• Preparing quotations and advising on suitable products.
• Investigating and resolving complaints and delivery queries.
• Updating and maintaining accurate service records.

• A recent graduate or someone seeking seasonal work in a busy office environment.
• Friendly, approachable, and confident when speaking with customers.
• Strong communicator with excellent listening skills.
• IT savvy with good numeracy skills.
• Resilient and able to handle challenging conversations.
• Flexible to work evenings and weekends during peak periods (particularly Christmas).
• Previous customer service experience (face-to-face or call centre) is beneficial but not essential.

Are you a customer service enthusiast ready to make a positive impact in the manufacturing and production industry? Our client is looking for a dedicated Customer Service Specialist to join their vibrant team in Evesham! This is an exciting opportunity for someone with a passion for excellence and a knack for managing relationships.

As a Customer Service Specialist, you will be the heartbeat of our organisation, acting as the central point of contact for our clients esteemed customers. Your mission? To deliver an exceptional customer experience while managing order processes with precision and care.

Key Responsibilities:

* Order Management: Oversee the entire order process from placement to delivery using the Customer Relationship Management and ERP systems.
* Customer Engagement: Build strong relationships with both internal and external stakeholders, ensuring customer requirements are met and communicated effectively.
* Performance Reviews: Prepare and lead regular performance reviews with customers to enhance service delivery.
* Complaint Resolution: Acknowledge and address customer complaints promptly, ensuring effective feedback loops.
* Inventory Management: Collaborate with various functions to manage customer finished goods levels and aged inventory.
* Process Improvement: Continuously seek ways to enhance customer relations and streamline processes for better service.

What We're Looking For:
* Experience: Minimum of 3 years in a customer service role, preferably within the manufacturing sector.
* Technical Skills: Proficiency in SAP and (url removed) is a plus, along with strong Excel abilities.
* Excellent interpersonal and communication skills are essential.
* Mindset: A customer-focused, results-oriented individual who is self-motivated and capable of building collaborative relationships.

Why Join?

* Dynamic Environment: Work in a fast-paced, high-pressure setting that fosters growth and continuous learning.
* Supportive Team: Be part of a dedicated team that values your contributions and encourages professional development.

If you have the drive to excel in customer service and want to be part of a team that makes a difference, we want to hear from you!

How to Apply: Send your CV and a brief cover letter outlining your relevant experience to Gemma at Adecco.
Join us in delivering outstanding service and creating unforgettable customer experiences! Apply today and let your journey begin!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Customer Service Support

Job Type: Permanent

Location: Gloucester

Salary: up to £29,000

Working Hours: Monday to Friday 8:30am – 5:00pm

Core Commercial are excited to be supporting a local business with a new Customer Service position.

The purpose of the role is to support the small and busy team with sales and customer service tasks. The successful individual needs to be flexible, hardworking, and happy to work at a rural location. It is essential to have your own transport and be committed to working within a small team.

Customer Service Advisor / Support Key Responsibilities:

• Answer the telephone, relay messages, take orders and answer queries
• Sales Calls / Customer contact
• Support the office during peak times with quotations and invoicing
• Administration of price lists and sales documentation

Customer Service Advisor / Support Secondary Responsibilities:

• Plan, create and deliver marketing campaigns across digital and print
• Promote the Company services and products on all social media platforms
• Maintain the Company website
• Ensuring the brochure content is up to date and order when necessary
• Mailshots via email and post

If you’re an experienced Customer Service professional , then click apply today!