What Jobs are available for Customer Service Staff in Carshalton?

• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues in a timely and effective manner, escalating complex cases as needed.
• Process orders, requests, and returns accurately.
• Maintain detailed records of customer interactions and transactions in the CRM system.
• Identify opportunities to improve the customer experience and suggest service enhancements.
• Build rapport with customers and foster strong relationships.
• Collaborate with internal departments to ensure customer needs are met.
• Adhere to company service standards and performance metrics.
• Assist with administrative tasks related to customer service operations.
• Handle customer feedback and suggestions constructively.

• Previous experience in a customer service or call center environment is essential.
• Excellent communication and listening skills.
• Strong problem-solving abilities and a patient demeanor.
• Proficiency in using CRM software and standard office applications.
• Ability to multitask and manage time effectively in a fast-paced environment.
• A positive attitude and a genuine desire to help customers.
• Good written and verbal English is mandatory.
• Must be able to work full-time from our office located in London, England, UK .

Do you have excellent customer service experience and seeking a new role?

We are currently recruiting for Customer Service Representatives to work for an International organisation in a temporary on-going position. The successful candidate should have excellent customer service skills and be well presented.

The role is paying 12.50 per hour and is based in Battersea, just a short walk from Vauxhall station and working hours will be Monday to Friday, 7am-3:30pm on-site. Please ensure you check your travel prior to applying for this role.

You will need to go through a strict vetting process that can take a few months to come through, so a start date will be agreed after clearance is passed and candidates must be able to commit fully if successful after interview. This role could also become Stand-by position.

Responsibilities:

• Coordinate the lines of applicants on site into half-hour time blocks, according to the time of their appointment.
• Separate those applicants with special appointments.
• One hour a day will be required to work outside greeting applicants/visitors
• Maintain control over the lines and entry of the applicants into the Visa/Mission pavilion or waiting room.
• Distribute applications to the public taking into consideration of the nationality of the applicants, and if they need to complete other paperwork or not.
• Check all applications to make sure they are complete.
• This role will require lifting of boxes of documents for transportation
• Remind the public of the time the whole process will take and inform them that they will not be allowed to leave the Visa/Mission pavilion or waiting room (if applicable).
• Give preferential service to those applicants with mental or physical handicaps so they can avoid waiting in line for an excessive amount of time.
• Provide other information assistance to the pavilion-visiting public as necessary.
• Ensure that public are treated fairly and professionally
• Respond to any crowd control emergency and alert Mission guards as appropriate
• Ensure uniform is clean and of proper fit
• Maintain pleasant and positive attitude when dealing with the public
• Adhere to the security rules established by the Mission
• Be alert to any evidence of fraud and report these instances to the supervisory Greeter and/or the Operations Manager
• Take action to improve service as necessary
• Investigate validity of any customer complaints and advise the supervisory Greeter and/or the Operations Manager
• Receive training and become knowledgeable in areas concerning consular information service as deemed necessary by the supervisory Greeter and/or Operations Manager.
• This role does involve elements of working outdoors periodically (1 x 4 hour shift every 2-3 days) to organise queues - suitable uniform will be provided.
• The ideal candidate will be able to stand on their feet for longer periods, as you will be stood in the maim embassy pavilion, approaching applicants to direct and support them.

Why work with Adecco:

• 20 days annual leave 8 days bank holiday
• Perks at work - discount vouchers and points to spend
• Support program with 24/7 helpline
• Eye care vouchers
• Competitive pension scheme

If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion.

To support our growth, we are currently seeking a detailed orientated, customer-focused and French speaking Customer Service Representative reporting into our Customer Service Team Leader.

Please note we welcome applications from individuals based within a commutable distance to our Weybridge, Surrey or Burton-On-Trent, Staffordshire offices. We operate a hybrid working environment - two days onsite, three days WFH.

The Role:

As our newly appointed Customer Service Representative you will be the primary point of direct contact for communication with Clinigen’s customers i.e. hospitals, physicians and pharmacists. You have responsibility for servicing customer needs and providing information and support for the range of Clinigen and client products to assigned customer accounts. Ensure all enquiries and orders are processed accurately following set systems and processes.

Key Responsibilities:

You will be self sufficient with the ability to self-check work whilst handling a range of customer contacts within Clinigen's customer service environment, using knowledge and skills gained through first class training to provide our customers with an outstanding level of service in an efficient and effective manner. Customer contact is referencing, but not exclusive to, in and outbound telephone calls, emails, faxes and any digital platform related activity required to support our customers.

You will be trained on a range of systems related to support our service offering and will be required to showcase a professional and polished service whilst utilising these systems. You will adopt a flexible approach as services may be subject to change.

You will deliver world class support and guidance to a range of global customers within the Customer Service department through:

• Order and enquiry handling
• Training and Process
• Customer Relationship & Support

Requirements

• Fluent Language ability (both written and verbal) for assigned region(s). Applicants with language capability where not a native speaker must be able to converse to an excellent level across all mediums
• Educated to a minimum of GCSE and or equivalent regional qualification
• Demonstrable experience of working in a Customer service environment
• Excellent communication skills with a customer centric focus
• Ability to multitask with ensuring great organisational skills
• Adaptable and dynamic approach to ensure the role mimics developing industry trends and technological developments
• Good working knowledge of all Microsoft Office packages. Oracle system and digital experience a distinct advantage

Benefits

• 27 days holiday plus 8 bank holidays
• Pension contributions 4.5% matched
• Life assurance 4 x annual salary
• Flexible Benefits Platform with £25/month Company contribution
• Annual salary review
• Independent financial advice service
• Enhanced Employee Assistance Programme
• Shopping discounts with retailers
• Long service awards
• Recognition scheme & employee of the year awards

If you are looking to be a customer facing representation for a global specialty pharmaceutical service provider with a passion to provide industry leading services, this could be the role for you.

Interested? We would love to hear from you, please apply today for consideration.

Join Our clients team as their Customer Service Coordinator!

Based: Wimbledon

Salary: up to 26,000k plus great benefits

Start: ASAP

Hours: 8.30am-4.30pm or 9am-5pm

Are you passionate about providing exceptional customer service?

Do you thrive in a fast-paced environment, juggling multiple tasks while ensuring every customer feels valued?

If so, we want to hear from you.

About Us:
Our client's mission is to deliver top-notch services to their customers while fostering a supportive and fun work environment. They are growing and looking for a dedicated Customer Coordinator who shares their enthusiasm for customer care and team spirit.

What You'll Do:
As their Customer Service Coordinator, you will be the heartbeat of our customer interactions.

Your primary responsibilities will include:

Responsibilities

• Assist with daily administrative tasks to support the sales team.
• Creating jobsheets, sending invoices and filing jobsheets away
• Manage customer inquiries via phone and email with professionalism.
• Maintain accurate records of sales activities and customer interactions.
• Assist with managing our inventory management software
• Utilise Microsoft Office and Google Workspace for documentation and reporting.
• Support data entry tasks to ensure up-to-date information management.
• Collaborate with team members to streamline office processes.
• Send booking confirmations and assist with the directors office admin
• Assist in preparing sales presentations and proposals.
• Contribute to maintaining a positive team environment.

• Qualifications
• Proven office experience, preferably in a sales or administrative role.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent organisational skills with attention to detail.
• Good phone etiquette and communication skills.
• Experience with data entry tasks is essential.
• Ability to work collaboratively within a team environment.
• A proactive approach to problem-solving.
• Strong team player skills

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are recruiting on behalf of our client for a Customer Service & Account Executive to join their friendly, close-knit team. This role offers the perfect mix of customer service, telesales, and account management, making it an excellent opportunity for someone who enjoys building relationships and driving sales.

Salary: £26,000 (pro rata, with bonus potential)
Hours: Monday – Thursday: 9:00am – 5:30pm (½ hour lunch), Friday: 9:00am – 1:00pm (no lunch)

The Role

You will act as the first point of contact for customers, ensuring a smooth and efficient service while maximising sales opportunities. Alongside handling day-to-day enquiries, you will be responsible for managing your own portfolio of key accounts covering multiple practices, some with regular purchasing needs and others requiring more proactive contact.

Key responsibilities include:

• Handling customer queries with professionalism and patience, including delivery issues, order errors, and stock availability.
• Processing orders quickly and accurately.
• Building rapport with customers and promoting additional products through upselling and link-selling.
• Managing a portfolio of client accounts, ensuring each practice is contacted regularly with updates on promotions and special offers.
• Working to grow sales across your accounts on a quarterly basis, with a focus on targeted product campaigns.
• Carrying out administration tasks such as processing emailed orders and maintaining accurate account records.
• Collaborating closely with a small, supportive team while confidently managing your own workload.

About You

Our client is looking for someone who has:

• Strong customer service and telephone skills with a calm, professional approach.
• Experience in telesales, account management, or a similar customer-facing role.
• Confidence in upselling, link-selling, and building lasting client relationships.
• Excellent organisational skills, with the ability to manage diaries, accounts, and admin tasks efficiently.
• A proactive, team-focused attitude and the ability to work independently.

If you are a motivated customer service professional with a talent for relationship-building and sales, we’d love to hear from you.

For your information:
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.

Customer Service Executive – Dive into a Role with Real Impact!

Coolham, West Sussex | £26,000 – £27,000 per annum (depending on experience)

Join Waterstream – home of Compass Pools, one of the UK’s leading luxury swimming pool specialists!

At Waterstream , we don’t just build pools — we create the ultimate lifestyle experience. As our business continues to grow, we’re looking for a friendly, organised, and proactive Customer Service Executive to join our busy Service Department.

If you love keeping things running smoothly, enjoy helping customers, and thrive in a role where no two days are the same — this could be your perfect next move!

Why You’ll Love Working with Us:

• Be part of a respected, growing company known for quality, innovation, and excellence.
• Join a friendly, supportive, and professional team that genuinely cares.
• Enjoy career growth and development opportunities as we continue to expand.
• Earn a competitive salary and benefits package.

Key Responsibilities of the Customer Service Executive:

• Be the first point of contact for customer enquiries via phone and email — you’ll make every interaction count.
• Provide professional advice and support on maintenance, repairs, and all things pool care.
• Prepare and send accurate quotes and invoices — you’ll keep things flowing seamlessly.
• Schedule engineers’ workloads to ensure smooth, efficient service delivery.
• Act as the communication hub between customers, engineers, and internal teams.
• Keep accurate records and lend a hand with general admin in the Service Department.

What We’re Looking For:

• A customer service star with excellent communication and people skills.
• Highly organised, detail-oriented, and ready to multitask.
• Confident with Microsoft Office and scheduling systems.
• A proactive problem-solver who can think on their feet.
• Experience in customer service, scheduling, or admin — especially in a technical, engineering, or maintenance environment — would be a real plus.

What’s Next?

If you’re enthusiastic, organised, and love delivering first-class customer service, we want to hear from you! Apply today for immediate consideration.

Our Windsor based client are looking to appoint a bright and articulate team member to join their New Business team.

The successful candidate will need to be very comfortable speaking to business owners over the phone and email. They must be able to connect, show empathy, and build and maintain lasting business relationships. The New Business Advisor is integral to enhancing the strategic execution of new business applications.

This is an entry level role for a candidate who wants to work in a fast but fun office based role, has good customer service skills and really wants to get stuck in there are exciting times ahead for this company!

What we're looking for

• Excellent spoken and written English is a must

• Be extremely comfortable speaking to applicants over the phone

• Excellent organisational skills and be able to follow procedures

• Be friendly, professional and hold a business-like manner when speaking to our applicants

• Keen to learn and be open to change with our evolving practices Required Qualifications

 • Minimum of 1 year experience in a customer service role, preferably in the financial services

• Keen to learn and be open to change with our evolving practices

Required Qualifications

• Minimum of 1 year experience in a customer service role, preferably in the financial services

• Excellent communication skills

• Proficiency in CRM systems and data analysis tools

• Excellent organisational skills and meticulous attention to detail

• Excellent spoken and written communication skills

• Fluent in English