1571 Customer Service jobs in Lulsgate Bottom

Where: Cardiff 

Full time: Permanent

Salary: £25,087 rising to £5,684 at 9 months in role, plus incentives

Hourly Rate: 2.82

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE  

Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.  

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.  

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.  

What’s in it for you?

• A great starting salary of £25,087 rising to £25,682 afte 9 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?  

Where: Cardiff 

Full time: Permanent

Salary: £25,087 rising to £5,684 at 9 months in role, plus incentives

Hourly Rate: 2.82

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE  

Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.  

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.  

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.  

What’s in it for you?

• A great starting salary of £25,087 rising to £25,682 afte 9 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?  

Where: Cardiff 

Full time: Permanent

Salary: £25,087 rising to £5,684 at 9 months in role, plus incentives

Hourly Rate: 2.82

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE  

Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.  

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.  

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.  

What’s in it for you?

• A great starting salary of £25,087 rising to £25,682 afte 9 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?  

Where: Cardiff 

Full time: Permanent

Salary: £25,087 rising to £5,684 at 9 months in role, plus incentives

Hourly Rate: 2.82

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE  

Why not use your skills to make a difference and join our Home Technical Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.  

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.  

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.  

What’s in it for you?

• A great starting salary of £25,087 rising to £25,682 afte 9 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?  

Thorn Baker Industrial Recruitment are currently recruiting a number of Customer Service Advisor to work in a clean, modern and fast paced manufacturing environment on the Thornbury in Bristol.

Want a job where the company invest in your training? Looking for a role that is temporary ongoing but could become permanent for the right candidate? If the answer is yes to all these questions then Thorn Baker Industrial Recruitment could have the job you have been looking for.

We need the ideal candidate to have a keen eye for detail, be computer literate and be comfortable absorbing training. You will be required to work a shift of Working Hours - 8am - 5pm. 

The great news is that via the guidance of the fantastic on-site trainers the role can be learnt meaning if you are a reliable and driven individual looking for a stable role with avenues to progress its the perfect opportunity.

About the Client

Following the company growth, the global retail network now has of over 7,200 stores, 39,000 employees, in 40+ countries. Offering high-quality, affordable medical products and services. The client has well-known local retail brands across Europe, North & Latin America and Asia. Meaning you could be working for a well-known household name with fantastic features and benefits. They have also been awarded Linkedin Top Employer.

Pay and Benefits:

• £12.56 per hour (£24,495 per annum) 
• Working Hours - 8am - 5pm 
• Hours: Monday to Friday 
• Company Pension up to 5% matching 
• Life insurance - 3.5 times your salary
• Work within a small team (8-9 people)
• Share Save Scheme 
• 33 days holiday allowance (inc bank holidays)

Duties

• Deal with a range of customers on a daily basis and answer general enquiries, provide technical advice and resolve customer complaints.
• Work well as part of the team ensuring the department provides an unrivalled customer experience.
• Maintain a professional telephone manner at all times when dealing with both external and internal customers.
• Take proactive steps and action to minimise order delays ensuring that customers and internal colleagues are kept informed.
• Advise customers about updates regarding products and services.
• Update customer records in 'real time' where possible to ensure accuracy of accounts and status of orders to ensure correct and up to date information is available to all users on the system.
• Make decisions in line with job role and communicate any potential impact these decisions might have on others within the department and across other departments within the business.
• Work in a spirit of co-operation with all departments to ensure that customer deadlines are met.
• Keep up to date with the latest optical industry developments relevant to role and manage own personal development through focusing on continual training and development.
• Work to the relevant quality standards and ensure associated procedures are followed at all times.
• Ensure health and safety guidelines are followed at all times within the workplace.
• Maintain a tidy, clean and safe team working environment in accordance with all health and safety requirements.  Practice good housekeeping at all times in accordance with company health and safety requirements.
• Reflect the business core values in all aspects of the role both internally and externally and leads by example.

Must have Qualifications/Experience:

• Customer focused
• Excellent PC and administration skill
• Good communication skills - confident
• Ability to work as part of a multi-disciplined team
• Previous Experience of having worked in a Customer services environment.
• Ability to work in a fast paced Environment
• Attention to detail

Next steps:

Apply with your CV or make a phone call & ask for Dan in the Nottingham office if you require any further information. When you've successfully completed this step you will receive a date to start with our client, usual turnaround time is a week.

If this position is not the one for you, we have more great roles on our jobs page, why not take a look here: (url removed)>

Customer Service Advisor| Reputable Local Employer | Taunton, Somerset

Are you a confident communicator with a passion for building relationships and helping people make informed decisions? Do you thrive in a consultative sales environment where your efforts directly impact your success? If so, we have an exciting opportunity for you!

We're working with a highly respected, locally rooted firm that has built a strong reputation for excellence, integrity, and community involvement. With decades of experience and a loyal client base, they're now looking to expand their team with a dynamic advisor who can drive business development and deliver outstanding client service.

Job Title: Customer Service Advisor

Location: Taunton, Somerset

Salary: circa 25,000

Hours: 35 hours per week, Monday to Friday

Benefits: 28 days annual leave, plus Bank Holidays, additional day off for your birthday, Group Personal Pension, Bonus Scheme, an array of health and wellbeing benefits, enhanced sick pay and parental leave, support and funding toward study and professional qualification, paid time off for volunteering.

What You'll Be Doing:

• Engaging with new and existing clients to understand their insurance needs
• Providing tailored advice and solutions across a range of personal and commercial insurance products
• Building long-term relationships through trust, expertise, and proactive communication
• Identifying opportunities to grow the client base through networking, referrals, and outreach
• Working closely with a supportive team of professionals in a collaborative environment

What We're Looking For:

• A natural relationship builder with excellent interpersonal and communication skills
• Self-motivated, target-driven, and comfortable working independently
• A genuine interest in helping people protect what matters most to them

Why Join?

• Be part of a well-established and reputable local employer known for investing in its people
• Enjoy a positive, team-oriented culture with strong leadership and clear values
• Access to professional development, training, and career progression opportunities

This is more than just a job-it's a chance to grow your career with a company that values your contribution and supports your success.

How to apply: Please apply online or send your CV to (url removed). To discuss the opportunity prior to application please call Georgie on (phone number removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Services Assistant

27,000 to 28,000 per annum, Monday to Thursday 09:00 to 17:00pm Friday 09:00 to 16:00pm, Maternity Cover, BS11 Avonmouth Bristol, Bonus, Pension, 33 days holiday, Shares scheme, on-site parking plus more

A brand new and exciting opportunity to cover a maternity contract as an sales administrator within an expanding business. This sales administrator opportunity will see you working for a rapidly growing organisation who are part of a wider well established business. This will see you working within a team orientated and employee focused environment where you will be given full training. Being a market leader, this will bring you challenges but will also give you rewards and stability. Working within a small team of 2 carrying out duties such as :

• Processing orders
• Booking deliveries for orders and providing delivery information to clients
• Responding to customer Emails
• Handling incoming customer calls
• Invoicing orders
• Assisting in taking measurements of products.
• Generating quotes for clients and to support sales team
• Reviewing stock information and generating stock reports
• Assisting the wider team in general administration

The successful individual working within this sales administrator position will have a need to hold customer services experience and ideally would have some administration experience, be confident using IT packages such as microsoft based programs and have a team spirited personality. Full Training is provided within the role and within their bespoke IT package Netsuite. This would be the ideal role for someone who has worked as a sales coordinator, contracts coordinator or sales support administrator. Construction or supplier based industry experience would be beneficial.

This global construction supplies business are forever thinking about the future and being more sustainable. Working for this business will bring you job satisfaction, stability and future growth within your role. Don't miss the opportunity to be a part of their team.

Benefits Include:

• An excellent salary of up to 28,000 per annum
• 33 days holiday plus additional gifted holiday days
• Early Friday Finsihes
• Annual Bonus
• Company shares scheme
• Working within a modern, new office.
• Working within a supportive, team spirited environment.
• On-site parking
• Pension

For further information, please call Richard Hughes on (phone number removed) / (phone number removed).

You can also apply direct to (url removed)

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Job Title: Customer Service Administrator

Location: Rudgeway BS35 3QH

Salary: 25,000 per annum

Job Type : Full-time, Permanent.

Responsible for: Delivering an excellent customer service by providing a first point of contact for incoming phone calls and visitors to Head Office and providing high quality administrative support to across all teams.

Purpose and Outcomes

• To provide an efficient and approachable customer service, ensuring effective communication with customers and stakeholders
• To assist with the delivery of a housing and maintenance service and support the work of the Asset Management teams.
• To be an ambassador for Elim Housing and represent our values and aspirations in delivering services.

About Elim Housing Association

Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'.

Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation.

Responsibilities:

• To be the first point of contact for customers and residents, primarily over the telephone but also for visitors to Head Office, ensuring that the customers' experience with Elim is empathetic, responsive and efficient.
• To communicate proactively with customers and stakeholders to provide an excellent customer service.
• To provide a wide range of administrative and associated services to ensure the smooth running of Customer Services across all teams.
• To liaise with contractors, internal and external customers as appropriate to ensure a proactive and responsive maintenance service.
• Liaise with our customers to support the delivery of planned maintenance, major works and health and safety plans.
• To support the effective storage and use of customer data
• To collate information, provide reports, compile KPIs and arrange meetings where required to support the work of all teams.
• To work with our IT team to maximise the effective use and storage of customer data through current and future IT systems.
• Optimise the use of IT and relevant electronic systems to manage your workload, keep IT systems up to date and support officers with effective customer engagement.
• Involvement with digital communications and updating social media and the Elim website, as required.
• To provide administrative support to Housing Officers in coordinating / promoting customer engagement activities
• To contribute to the provision of cost effective and value for money services.
• To develop services and contribute to other work as required.

Skills and Abilities:

• Excellent verbal and written communication skills to build and maintain positive relationships with internal and external customers.
• A good level of IT literacy, to include competence in using various Microsoft Office applications.
• The ability to quickly learn and master the use of new IT systems to effectively record and use customer and contract data.
• The ability to extract, interrogate and present data from IT systems and transfer data between systems
• An understanding of how equality and diversity considerations affect our customer service delivery.
• Excellent organisational skills, taking ownership of tasks and delivering to a high standard.
• To work independently and as part of team.

All staff have a responsibility to ensure that they develop their personal skills and capacity to meet the changing needs of their role. Other duties, commensurate with the post may also be required and staff will be consulted about any changes to their job description.

Elim colleagues benefit from:

• 25 days annual holiday rising to 30 days.
• Annual paid day off for your birthday.
• Access to training and career development through Elim Skills Academy
• Company pension.
• Life Assurance.
• Annual bonus.
• Health cash plan, which includes discounts to a wide range of shops and services.
• Free onsite car parking

How to apply:

For more details on the role and to apply please click the APPLY button below to be sent the application form.

We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups.

Candidates with the relevant experience or job titles of: Sales Executive, Customer Services Executive, Customer Service Representative, Customer Support, Customer Service Executive, Telemarketing, Account Management, Sales, Customer Services, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will be considered for this role.

Customer Service Advisor

Permanent role

Monday to Friday, 8:30am - 5:00pm or 9am to 5:30pm with an option to work from home

Working 5 days from 7 including weekend.

26,000 per year

Based in Bristol

Duties of a Customer Service Advisor

• Ensure Customers Queries are answered promptly and effectively via, chat, email and phone.
• Respond to, report and answer services reviews across various platforms
• Monitor and track repair progress closely to ensure timely completion and customers satisfaction
• Attend regular training sessions, including brand and product training to enhance your knowledge

Experience of a Customer Service Advisor

• Previous experience within a customer services advisor role
• Proficient in written and verbal English
• Able to multitask and manage shifting priorities and adeptly handling multiple tasks
• Proficient in MS Office suite, with a keen interest in expanding technical skills

Details of a Customer Service Advisor

Permanent position

Based in Bristol

Days 8.30am - 5.30pm, or 9am - 5:30pm - working 5 days our of 7 including weekends

Salary is 26,000 per year

If you are interested in the Customer Service Advisor role, based in Bristol - please click apply