What Jobs are available for Hotel Staff in Bristol?

Showing 33 Hotel Staff jobs in Bristol

Hotel Operations Manager

BS1 4AG Bristol, South West £45000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a prestigious boutique hotel located in the heart of **Bristol, South West England, UK**, is seeking an experienced and passionate Hotel Operations Manager to oversee the seamless day-to-day running of all hotel departments. This is a hands-on role requiring strong leadership, exceptional guest service skills, and a deep understanding of the hospitality industry. You will be responsible for ensuring the highest standards of service delivery, operational efficiency, and profitability across the property.

Key Responsibilities:
  • Oversee and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
  • Ensure exceptional guest satisfaction by maintaining high standards of service and addressing guest concerns promptly and effectively.
  • Develop and implement operational policies and procedures to enhance efficiency and guest experience.
  • Manage departmental budgets, controlling costs and maximizing revenue opportunities.
  • Recruit, train, motivate, and supervise hotel staff, fostering a positive and productive work environment.
  • Conduct regular performance reviews and provide ongoing feedback and development opportunities for the team.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Manage inventory and supplies, ensuring cost-effective procurement and efficient utilization.
  • Collaborate with the General Manager and other stakeholders to develop and execute strategic initiatives.
  • Monitor industry trends and competitor activities to identify areas for improvement and innovation.
  • Conduct daily operational briefings and ensure effective communication across all shifts.
  • Prepare regular operational reports for senior management, highlighting key performance indicators and areas of focus.
  • Oversee the implementation of new systems or technologies to improve operational processes.
Qualifications and Experience:
  • Minimum of 5 years of experience in hotel management, with a significant portion in an operations-focused role.
  • Proven track record of success in managing multiple hotel departments and driving operational excellence.
  • Strong understanding of Front Office, Housekeeping, Food & Beverage, and Rooms Division operations.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to manage budgets, control costs, and drive revenue growth.
  • Proficiency in hotel management software (e.g., Opera PMS) and Microsoft Office Suite.
  • A passion for delivering outstanding guest experiences.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong problem-solving and decision-making abilities.
  • Relevant degree or diploma in Hospitality Management or a related field is highly desirable.
This is an exciting opportunity for a dedicated hospitality professional to take on a key leadership role in a beautiful hotel in **Bristol**, contributing to its continued success.
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Hotel Operations Manager

BS1 1AA Bristol, South West £45000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a prestigious hotel group, is seeking a highly motivated and experienced Hotel Operations Manager to lead operations at their flagship property in Bristol, South West England, UK . This is a hands-on role that requires a passion for hospitality, exceptional leadership skills, and a deep understanding of hotel management best practices. You will be responsible for overseeing the day-to-day operations of the hotel, ensuring outstanding guest experiences, and driving revenue growth and profitability across all departments.

Key responsibilities include managing Front Office, Food & Beverage, Housekeeping, and other operational departments. You will be involved in staff recruitment, training, and development, setting performance standards, and ensuring operational efficiency. Financial management, including budgeting, forecasting, and cost control, will be a crucial aspect of the role. You will also be responsible for maintaining high standards of quality, service, and health and safety across the hotel, and ensuring compliance with all relevant regulations. The ideal candidate will have a Bachelor's degree in Hospitality Management or a related field, with at least 5 years of progressive experience in hotel operations management. A proven track record of success in driving guest satisfaction and financial performance is essential. Strong leadership, communication, problem-solving, and interpersonal skills are required. Familiarity with hotel management systems and software is necessary.

We are looking for an energetic and results-oriented individual with a passion for the hospitality industry and a commitment to excellence. The ability to motivate and inspire a diverse team is paramount. This is an exciting opportunity to join a leading hotel brand and make a significant impact on the success of a key property. Join our client's esteemed team in Bristol, South West England, UK and take your career in hospitality to the next level.
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Hotel Operations Manager

BS1 5XE Bristol, South West £50000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a renowned hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day management of their premier establishments. This is a fully remote position, allowing for strategic leadership and management from anywhere within the UK. The ideal candidate will possess a proven track record in hospitality management, exceptional leadership skills, and a deep understanding of all hotel departments, from front desk and housekeeping to F&B and guest services. You will be instrumental in driving operational excellence, enhancing guest satisfaction, and ensuring the financial success of the hotels under your purview.

Key Responsibilities:
  • Oversee all aspects of hotel operations, ensuring seamless delivery of services and adherence to brand standards.
  • Develop and implement operational strategies to maximize guest satisfaction and loyalty.
  • Manage departmental budgets, control costs, and drive revenue growth.
  • Lead, motivate, and develop a high-performing team of hotel staff and managers.
  • Ensure compliance with all health, safety, security, and licensing regulations.
  • Monitor online reviews and guest feedback, implementing improvements as necessary.
  • Manage relationships with suppliers and third-party service providers.
  • Oversee inventory management and procurement processes.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Develop and execute strategic plans for operational improvement and expansion.
  • Represent the hotel at industry events and foster strong community relationships.
  • Utilize performance metrics to drive efficiency and profitability across all departments.
  • Champion a culture of service excellence and continuous improvement.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel management, with at least 3 years in a senior operational role.
  • Proven experience managing multiple hotel properties or a large-scale establishment.
  • Demonstrated success in improving guest satisfaction scores and operational efficiency.
  • Strong financial acumen, including budgeting, forecasting, and P&L management.
  • Excellent leadership, team-building, and communication skills.
  • Proficiency with hotel management software (PMS) and other operational tools.
  • Ability to think strategically and solve complex operational challenges.
  • Adaptable and able to thrive in a fast-paced, demanding environment.
  • A passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
  • Strong understanding of current hospitality trends and market dynamics.
  • Candidates must be eligible to work in the UK and able to manage operations remotely effectively.

While the role is remote, strategic oversight extends to properties located in and around Bristol, South West England, UK .
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Hotel Operations Manager

BS1 4DJ Bristol, South West £40000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a highly-rated boutique hotel in the heart of Bristol, South West England, UK , is seeking an experienced and energetic Hotel Operations Manager. This is a hands-on, on-site position responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences and efficient service delivery across all departments, including front office, housekeeping, F&B, and maintenance. You will lead and motivate a diverse team, fostering a culture of service excellence and continuous improvement. Key responsibilities include managing staff rotas, controlling operational costs, maintaining high standards of quality and hygiene, and ensuring compliance with health and safety regulations. The ideal candidate will possess a strong background in hotel management, with a proven track record in a similar role. Excellent leadership, communication, and problem-solving skills are essential. You must be adept at managing budgets, implementing operational procedures, and handling guest feedback effectively. A passion for hospitality and a commitment to exceeding guest expectations are paramount. This is an exciting opportunity to join a dynamic establishment and contribute significantly to its success. You will be instrumental in maintaining the hotel's reputation for outstanding service and guest satisfaction. Experience with hotel management software systems is required. A flexible approach to working hours, including evenings and weekends, is necessary for this role. You will be expected to work closely with the General Manager and other department heads to achieve strategic objectives. Strong interpersonal skills and the ability to build rapport with both staff and guests are crucial.
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Hotel Operations Manager

BS1 6SZ Bristol, South West £45000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a vibrant and popular boutique hotel group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day management of their flagship property. This role offers a hybrid working model, combining essential on-site leadership with remote administrative flexibility, primarily serving our hotel in Bristol, South West England, UK .

Responsibilities:
  • Oversee all hotel operations, including front desk, housekeeping, food & beverage, and maintenance, ensuring exceptional guest experiences.
  • Develop and implement operational strategies to maximise revenue, control costs, and enhance guest satisfaction.
  • Manage and motivate a diverse team of hotel staff, providing training, performance management, and fostering a positive work environment.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Develop and manage departmental budgets, P&L, and forecasting.
  • Implement and maintain high service standards across all departments.
  • Manage supplier relationships and oversee procurement processes.
  • Handle guest complaints and resolve issues promptly and effectively.
  • Conduct regular inspections of the hotel to ensure quality standards are met and maintained.
  • Collaborate with the General Manager on strategic planning and business development initiatives.
Qualifications:
  • Proven experience as a Hotel Operations Manager, Assistant General Manager, or similar senior role within the hospitality industry.
  • A strong understanding of hotel operations, revenue management, and customer service principles.
  • Excellent leadership, team management, and communication skills.
  • Experience in managing budgets and financial performance.
  • Proficiency in hotel management software (PMS) and relevant operational systems.
  • Ability to work effectively in a fast-paced, demanding environment.
  • Strong problem-solving and decision-making abilities.
  • Flexibility to work varying shifts, including weekends and holidays, as required by the hybrid operational demands.
  • A passion for hospitality and delivering outstanding guest experiences.
  • Relevant qualifications in Hospitality Management are an advantage.
This is a key leadership role offering the opportunity to significantly impact guest satisfaction and operational excellence within a renowned hospitality group.
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Hotel Operations Manager

BS1 1AA Bristol, South West £40000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a renowned hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of their prestigious property. This pivotal role is based in the vibrant city of Bristol, South West England, UK , and requires a hands-on approach to ensure exceptional guest experiences and operational efficiency. You will be responsible for managing multiple departments, including Front Office, Food & Beverage, Housekeeping, and Events, ensuring seamless coordination and high standards across all areas. Key duties include developing and implementing operational strategies, managing departmental budgets, overseeing staff recruitment, training, and performance, and ensuring compliance with health, safety, and hygiene regulations. The ideal candidate will have a strong background in hotel management, with a proven track record of driving revenue, controlling costs, and enhancing customer satisfaction. Excellent leadership, communication, and problem-solving skills are essential, along with a deep understanding of the hospitality industry. You should be adept at motivating teams, resolving guest issues promptly, and implementing innovative solutions to improve service delivery. Experience with hotel management software and a passion for delivering outstanding hospitality are crucial. Join our client's esteemed team and contribute to the success of a leading establishment in the hospitality sector.

Key Responsibilities:
  • Oversee the daily operations of all hotel departments.
  • Manage departmental budgets and control operational costs.
  • Ensure the highest standards of guest service and satisfaction.
  • Lead, train, and motivate hotel staff to achieve performance goals.
  • Implement and monitor operational policies and procedures.
  • Manage inventory and procurement for relevant departments.
  • Ensure compliance with health, safety, and licensing regulations.
  • Collaborate with sales and marketing teams to drive revenue.
Qualifications:
  • Proven experience in hotel management, preferably as an Operations Manager.
  • Strong leadership and team management skills.
  • In-depth knowledge of hotel operations across various departments.
  • Experience in budgeting and financial management within hospitality.
  • Excellent customer service and problem-solving abilities.
  • Familiarity with hotel management software.
  • Passion for the hospitality industry and guest experience.
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Hotel Operations Manager

BS1 4DQ Bristol, South West £45000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a distinguished hotel group, is looking for an experienced and highly motivated Hotel Operations Manager to oversee the smooth running of their prestigious property in **Bristol, South West England, UK**. This role demands exceptional leadership and a passion for delivering outstanding guest experiences. You will be responsible for managing all day-to-day operations, including front desk, housekeeping, food and beverage, and guest services, ensuring the highest standards of service delivery. Key duties include staff management and training, budget control, inventory management, implementing operational policies and procedures, and ensuring guest satisfaction. The ideal candidate will have a strong background in hotel management or hospitality operations, with a proven ability to lead teams, control costs, and drive revenue. Excellent interpersonal and communication skills are essential, along with a keen eye for detail and a problem-solving attitude. Experience with property management systems (PMS) is required. This is a fantastic opportunity to advance your career in the hospitality industry within a renowned organisation. Join us to lead a dedicated team and contribute to the success of a premier hospitality establishment.
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Boutique Hotel Operations Manager

BS1 3EG Bristol, South West £40000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a highly-rated boutique hotel known for its exceptional guest experience and unique charm, is seeking a proactive and experienced Operations Manager to lead their dedicated team. Situated in the vibrant heart of **Bristol, South West England, UK**, this role is crucial to maintaining and enhancing the hotel's reputation for outstanding service and operational excellence.

The ideal candidate will possess a keen eye for detail, a passion for hospitality, and a proven ability to manage diverse operational functions. You will be responsible for overseeing the day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, and facilities management, ensuring seamless service delivery and guest satisfaction.

Key Responsibilities:
  • Direct and manage all hotel departments to ensure optimal performance and service quality.
  • Develop and implement strategies to improve operational efficiency and profitability.
  • Maintain the highest standards of guest service, addressing any issues promptly and effectively.
  • Manage staffing levels, recruitment, training, and performance evaluation for all operational staff.
  • Oversee inventory management and cost control for all departments.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Work closely with the General Manager on strategic planning, budgeting, and forecasting.
  • Cultivate a positive and motivating work environment for the hotel team.
  • Build and maintain strong relationships with guests, suppliers, and local stakeholders.
  • Monitor guest feedback and implement service improvements based on reviews and surveys.
  • Manage the maintenance and upkeep of hotel facilities, ensuring a welcoming and well-maintained environment.
  • Contribute to the marketing and sales efforts of the hotel.
Qualifications:
  • A minimum of 5 years of progressive experience in hotel operations, with at least 2 years in a management or supervisory role.
  • Proven track record in managing front desk, housekeeping, and food & beverage operations.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent problem-solving abilities and decision-making capabilities.
  • Proficiency in hotel management software (PMS systems).
  • A solid understanding of financial management and budgeting.
  • Passion for delivering exceptional customer service.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • A degree in Hospitality Management or a related field is preferred.
  • Knowledge of the Bristol hospitality scene is an advantage.
This is an exciting opportunity to take ownership of the operational success of a prestigious establishment. If you are a results-oriented leader with a genuine commitment to excellence in hospitality, we want to hear from you.
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Boutique Hotel General Manager

BS1 5TP Bristol, South West £45000 annum + ben WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a highly-rated boutique hotel renowned for its exceptional service and unique charm, is seeking an experienced and charismatic General Manager to oversee all aspects of its operation. This role demands a leader with a passion for hospitality, a keen eye for detail, and a proven ability to drive guest satisfaction, operational efficiency, and profitability. You will be the face of the hotel, responsible for ensuring every guest enjoys a memorable and seamless experience.

Key responsibilities include managing daily operations, including front desk, housekeeping, food and beverage, and maintenance. You will lead, motivate, and develop a dedicated team, fostering a culture of excellence and continuous improvement. Financial oversight is crucial, involving budgeting, P&L management, cost control, and revenue maximization strategies. You will be responsible for ensuring the hotel maintains its high standards of service, presentation, and compliance with all health and safety regulations. Building strong relationships with guests, suppliers, and the local community is also an integral part of the role. Marketing and sales initiatives to attract new guests and retain existing ones will be part of your remit.

The ideal candidate will possess a strong background in hotel management, preferably within the boutique or luxury segment. Demonstrable experience in leadership, staff training, financial management, and customer service is essential. Excellent interpersonal, communication, and problem-solving skills are required to effectively manage diverse teams and demanding guest expectations. A degree in Hospitality Management or a related field is advantageous. This is a permanent, on-site position at our client's beautiful hotel in **Bristol, South West England, UK**. We are looking for an inspiring leader with a strategic mindset and an unwavering commitment to delivering outstanding hospitality.

Responsibilities:
  • Oversee all hotel operations, ensuring high standards of service.
  • Lead, train, and motivate the hotel staff.
  • Manage budgets, P&L, and financial performance.
  • Develop and implement strategies to increase revenue and profitability.
  • Ensure compliance with health, safety, and licensing regulations.
  • Maintain excellent relationships with guests, suppliers, and the community.
  • Implement marketing and sales initiatives to drive bookings.
  • Enhance the guest experience and resolve guest issues effectively.
Qualifications:
  • Proven experience as a Hotel General Manager or Senior Manager.
  • Strong background in hospitality operations and management.
  • Excellent leadership, communication, and interpersonal skills.
  • Solid understanding of financial management and budgeting.
  • Passion for customer service and delivering exceptional experiences.
  • Ability to manage and motivate a diverse team.
  • Degree in Hospitality Management or equivalent experience.
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Boutique Hotel General Manager

BS1 4AN Bristol, South West £45000 annum (plus WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client is seeking an experienced and charismatic General Manager to lead a highly acclaimed boutique hotel in the vibrant city of Bristol, South West England, UK . This is an exceptional opportunity to take ownership of a property renowned for its unique character, exceptional service, and prime location. As General Manager, you will be responsible for the overall operation and strategic direction of the hotel, ensuring profitability, guest satisfaction, and a positive working environment for the team. You will oversee all departments, including front office, housekeeping, food and beverage, and sales & marketing, driving standards and innovation. Your role will involve hands-on leadership, fostering a culture of excellence, and developing strong relationships with guests and the local community. A key focus will be on enhancing the hotel's reputation, managing budgets effectively, and driving revenue growth.

Key Responsibilities:
  • Oversee all day-to-day operations of the hotel, ensuring smooth and efficient service delivery.
  • Develop and implement strategic business plans to achieve financial targets and operational goals.
  • Manage departmental budgets, control costs, and maximize revenue opportunities.
  • Lead, motivate, and develop a high-performing hotel team.
  • Ensure exceptional guest service standards are consistently met and exceeded.
  • Drive sales and marketing initiatives to attract and retain guests.
  • Maintain the property's physical standards and ensure compliance with health and safety regulations.
  • Build and nurture strong relationships with suppliers, local businesses, and stakeholders.
  • Monitor market trends and competitor activities to identify new opportunities.
  • Handle guest feedback and resolve issues promptly and professionally.

Qualifications:
  • Proven experience as a Hotel General Manager or a senior management role within the hospitality industry, preferably in a boutique hotel setting.
  • Strong leadership, communication, and interpersonal skills.
  • Demonstrated financial acumen and experience in budget management and P&L responsibility.
  • In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and sales.
  • A passion for providing outstanding customer service.
  • Ability to think strategically and implement effective business solutions.
  • Proficiency in hotel management software.
  • A degree in Hospitality Management or a related field is advantageous.
  • Resilience and the ability to thrive in a fast-paced environment.
  • A creative and innovative approach to hotel management.
This role is based at our client's prestigious property in Bristol, South West England, UK .
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