Interim Support Manager for Service Industries

Birkenhead, North West Think FE Ltd

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contract
Job Title: Support Manager – Service Industries
Location: Wirral Met College
Rate: £250/day + £0 holiday pay (PAYE, weekly)
Contract: Full-time, Temporary (Until mid-July 2025)

Wirral Met College is seeking a capable and experienced Support Manager to assist in the leadership of its diverse and thriving Service Industries department. This is an excellent short-term opportunity for a proactive FE professional to support curriculum excellence and team coordination in a respected and forward-thinking college.

About the Role: This role is key in supporting the Head of Department for Service Industries and will have operational oversight across curriculum areas including hair and beauty, public services, sport, hospitality, catering, leisure, and travel & tourism. You’ll be responsible for supporting departmental planning, line management, quality assurance, and day-to-day operations to ensure excellent outcomes for students and staff alike.

Key Responsibilities:
  • Support strategic and operational management of the Service Industries department
  • Assist in curriculum planning and quality assurance processes
  • Provide line management and support to staff teams, ensuring performance aligns with college standards
  • Foster cross-department collaboration and student-centred approaches
  • Promote high standards in teaching, learning, and student outcomes across all areas

Essential Criteria:
  • Proven departmental management experience in a Further Education (FE) setting
  • Experience within at least one service industry curriculum area (e.g. hair and beauty, public services, sport, hospitality, or travel and tourism)
  • Strong understanding of FE sector standards, curriculum delivery, and team leadership
  • Available full-time and able to commit until July 2025

What We Offer:
  • Competitive Rates: £2 /day + 0 holiday pay (PAYE, weekly)
  • Anytime Wage Service: Access part of your week’s pay early for those unexpected expenses
  • Free CPD Courses: Over 80 learning and development courses available through Flick Learning
  • Exclusive Discounts: Save on family activities, gift experiences, flowers, meal plans, and much more
  • Brand Savings: Big discounts on popular active brands like Nike, Timberland, and Converse
  • Health & Wellness: Access the Medicash virtual GP app and enjoy discounted Health Club membership
  • Barista Discounts: 25% off all barista-made hot drinks at thousands of venues nationwide
  • Free Mortgage Consultations
  • Transparent PAYE Pay: No umbrella fees or confusing payslips

Next Steps: Once you've applied, one of our friendly further education consultants will give you a call to discuss this opportunity. The college will move quickly for the right applicant, and they have a simple and concise interview process. Think FE Ltd. are acting as an employment business for this position. Working for/with Think FE Ltd. is subject to agreement to our Terms and Conditions.

Data Policy: Your data will be stored by Think FE Ltd. solely for the purpose of helping you to find work. By hitting apply you consent to your data being used in this way. We will confirm with you by email immediately with a full breakdown of how your data is used, and you may opt out fully or in part at any time. Your data will not be passed on to 3rd parties without your permission.
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Business Support Manager

ch65 3ey Ellesmere Port, North West £60000 - £65000 annum CF30 Consulting (Independent Recruitment Consultancy)

Posted 9 days ago

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Job Description

Permanent

Our client, an international provider of employee benefits is currently recruiting for a Business Support Manager to join their team at the Chester offices.

General responsibilities

  • Making sure that you act in good faith, avoid causing foreseeable harm and support retail customers to pursue their financial objectives in order to achieve four set outcomes:
  1. Products and services are fit for purposes
  2. Products and services represent fair value
  3. Clients are equipped to make informed decisions
  4. Clients receive adequate support to meet their needs
  • Ensure you follow the firm's compliance processes and procedures at all times, including in the following areas:
  • T&C, complaints, financial crime, anti-money laundering, anti-bribery, financial promotions, data security, data protection, conflicts of interest, inducements, record keeping, best execution.
  • Ensure that relevant advice and sales procedures are followed at all times
  • Complying with the Financial Services and Markets Act 2000, the FCA's Conduct rules and the relevant rules from the FCA at all times
  • Keeping up to date with relevant regulatory, product, legislative and technical requirements and acting in compliance with these requirements
  • Making sure all client records are retained in line with the firm's Data Protection Policy and record keeping requirements.
  • Making sure all client contact is carried out in a professional and courteous way
  • Dealing with queries in an efficient and timely manner
  • Having a positive culture attitude at all times

Specific responsibilities

  • Provide technical expertise on regulatory compliance issues impacting employee benefits
  • Provide consultative support, guidance and recommendations to the Client Services Managers and team for existing clients and new business opportunities that drive revenue growth and create a superior client value proposition
  • Provide compliance oversight, leadership and advisory support across the employee benefits division supporting the business in maintaining compliance with the requirements of industry and government lead regulation, within a framework of business efficiency
  • Provide assurances/periodic updates to the Head of Compliance on key areas of regulatory compliance relating to EBD
  • Provide line management of EBD administration staff and Client Services Managers ensuring:
  • The workload is being allocated, monitored and prioritised efficiently.
  • Tasks/Workflows are up to date with deadlines set and staff accountable
  • Procedures are followed; reviewing and implementing new procedures and processes
  • Monitor, manage and diarise scheme renewals
  • Ensure overall delivery and quality of EBD offerings to clients
  • Ensure familiarity with EBD group products and new business /policy renewal processes
  • To ensure EBD T&C Manual is completed and adhered to in line with EBD objectives and FCA requirements
  • To manage T&C for new starters to show structured development path and means of monitoring /progress in the role
  • Lead and monitor any team projects ensuring appropriate plans are in place
  • Engage in key or targeted client activities (to be agreed)
  • Conduct regular reviews and probation meetings for direct reports
  • To be involved in the recruitment, selection and development programs of new and existing employees with the support of the HR Manager
  • To communicate effectively with the team to set expectations and goals in line with department objectives
  • To conduct training for new/existing team members and ensure training plans are kept up to date
  • To continue and maintain your CPD including employee benefits regulatory knowledge
  • Maintain all standards of performance as required by the firm
  • Obtain and maintain the level of competence as required by the firm
  • Make sure clients receive relevant documentation in a timely way
  • To prepare Board and Exco reports to summarise department updates ready for planned meetings
  • To act as the Locum MLRO in the absence of the Head of Compliance.

Any other reasonable tasks or duties as required as requested by Senior Management

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Interim Payroll Manager

Merseyside, North West £40000 - £50000 Annually Portfolio Payroll Limited

Posted 6 days ago

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Job Description

contract

Portfolio Payroll are supporting a fantastic client in Liverpool, seeking a Payroll & Benefits Manager on a 3- 6 month FTC.

The role is paying circa 50,000 and offers hybrid working.

Reporting in to the chief financial officer, you will be responsible for;

  • Processing end to end payroll for up to 1500 employees, across numerous payrolls
  • Lead a team of 4 payroll professionals, as well as provide guidance to the wider teams across the business
  • Management reporting
  • Work closely with the people team, producing reports incl. Gender pay gap etc
  • Process improvement / Transformation

Please get in touch without delay if you are immediately available, and keen to work for this established business.

INDTEMP

49778LG

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Service Support

Merseyside, North West £21 Hourly Coyles

Posted 6 days ago

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Job Description

contract

One of my local government clients are currently recruiting an experienced Service Supporton a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.

Hybrid working role were, however, you will be required to attend the office 2/3 times a week.

Overview:

To work in day care services providing support and opportunities to enhance the life and social skills of adults with learning, physical disabilities and complex health needs. Based in community settings, implement and deliver identified activities from our hubs to help achieve individual outcomes and support individual needs both physically and emotionally.

Responsibilities:

  • Assist people with their individual needs including personal care, hydration, nutrition, medication whilst adhering to safeguarding adults procedures at all times.
  • Develop, design and maintain resources for activities, ensuring to consider at all times a person centred approach that supports individual needs.
  • Observe, monitor, review and promote the health and well-being of individuals receiving care in our services and when out and about in the local communities.
  • Contribute to the care and support plans for the people we support, ensuring to highlight any changes that may require a plan to be reviewed and updated.
  • Ensure to follow financial procedures and achieve best value for money. Keep written records and gain appropriate authorisation before purchasing items for work related activities/events.
  • Promote and encourage people we support to be independent and manage their own finances where possible. Ensure receipts are obtained, record in diary sheets when and where people you are supporting are spending money.
  • Adhere to policies and procedures relating to the recording, sharing and storage of personal and sensitive information.

If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd.

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Service Support

CH46 Moreton, North West Coyles

Posted 8 days ago

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Job Description

contract

One of my local government clients are currently recruiting an experienced Service Supporton a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.

Hybrid working role were, however, you will be required to attend the office 2/3 times a week.

Overview:

To work in day care services providing support and opportunities to enhance the life and social skills of adults with learning, physical disabilities and complex health needs. Based in community settings, implement and deliver identified activities from our hubs to help achieve individual outcomes and support individual needs both physically and emotionally.

Responsibilities:

  • Assist people with their individual needs including personal care, hydration, nutrition, medication whilst adhering to safeguarding adults procedures at all times.
  • Develop, design and maintain resources for activities, ensuring to consider at all times a person centred approach that supports individual needs.
  • Observe, monitor, review and promote the health and well-being of individuals receiving care in our services and when out and about in the local communities.
  • Contribute to the care and support plans for the people we support, ensuring to highlight any changes that may require a plan to be reviewed and updated.
  • Ensure to follow financial procedures and achieve best value for money. Keep written records and gain appropriate authorisation before purchasing items for work related activities/events.
  • Promote and encourage people we support to be independent and manage their own finances where possible. Ensure receipts are obtained, record in diary sheets when and where people you are supporting are spending money.
  • Adhere to policies and procedures relating to the recording, sharing and storage of personal and sensitive information.

If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd.

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Regional Support Manager (Employed) - St Helens - Liverpool - Warrington

St Helens, North West Direct Valeting

Posted 322 days ago

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Permanent

Direct Valeting are offering an exciting opportunity to join our award winning team!

We are looking to employ a Regional Support Manager/Car Valeter for our prestige business in the motor industry.

Experience is preferred but not essential for this role. You must hold a full driving licence for this position .

You will be provided with your own vehicle and will support our Regional Operations Director in the Liverpool and Warrington area.

The role will be to support the Regional Director in the day to day running of the business, training and working with teams of valeters, along with liaising with account management.

You will be well organised and possess excellent interpersonal skills, together with being well versed in building effective working relationships. You will have the ability to motivate those around you to continuously improve the business.

Requirements

Requirements

We are looking for applicants who can demonstrate drive, commitment and enthusiasm along with a willingness to contribute to a winning team and we welcome applicants of all ages.

Your main responsibilities will be:

  • To ensure all cars are valeted to the highest standard
  • To pay attention to detail
  • Applicants must have a full Driving Licence
  • Willingness to learn and teach methods of valeting
  • You will cover Area Managers when on annual leave
  • Visiting sites as and when requested across the entire region

Benefits

  • Basic Salary of up to £27,500 depending on experience
  • Excellent holiday entitlement
  • Company Vehicle & Fuel Card provided
  • Employer Contributed Pension Scheme

Please apply in the first instance to Peter Day at or complete the online application form. We look forward to hearing from you!

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Interim Payroll & Benefits Manager

Liverpool, North West JGA Recruitment Group

Posted 1 day ago

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Job Description

Payroll, Benefits Manager (FTC)

Hybrid: Liverpool (3 days/week)

£50,000 salary

3–6 month fixed-term contract (FTC), with strong potential to become permanent

Start date: Immediate or within 1 week's notice


We are supporting a client in their search for an experienced Payroll & Benefits Manager for a short term FTC.


This is a hands-on leadership position responsible for overseeing monthly payroll for approximately 950 employees, including benefits administration, pensioner payrolls, and equity-related processes. The role manages a team of four and reports directly into the senior people leadership team.


Key Requirements:

  • Proven experience managing complex in-house payroll and employee benefits
  • Strong team leadership background (leading a small to mid-sized team)
  • Immediate availability or maximum 1-week notice
  • Comfortable managing monthly payrolls, statutory compliance, and reconciliation
  • Experience with Sage 50 is beneficial but not essential
  • Familiarity with commission-based payroll and equity schemes is advantageous



If you feel like this is the role for you, please apply online or contact Freddy at JGA for further information.


JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.


We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

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Service Manager - Crewe

Cheshire, West Midlands £35000 Annually Brook Street Social Care

Posted today

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Job Description

permanent

Brook Street Social Care are proud to be working with an established and large supported living service covering across the North West for both mental health and learning difficulties and disabilities.

Role: Service Manager
Sector: Mental Health (some severe complex)
Location: Crewe
Salary: 33,5900 - 37,000 (once registered)


Job Purpose:
To plan, manage and co-ordinate the work of a team in Crewe covering both 2 sides of the service to ensure the optimum use of resources and the delivery of effective support for vulnerable people with potentially dual diagnosis of mental health and learning disabilities in the community.
To provide advice and guidance to staff. To mentor and induct new starters and be the first point of contact in the response to complaints/enquiries.
To manage risks, supporting the team to enable people to maximise their potential.
To liaise internally and externally and work with colleagues from other agencies to share best practice and knowledge and ensure clients achieve optimum outcomes.

Responsibilities:

  • To line manage staff to deliver a service of excellence, ensuring that the service capacity is maximised at all times. Managing any instances of poor performance and taking the first steps in absence management
  • To undertake relevant risk assessments and reviews, as required to ensure the effective development of staff and delivery of the service. To ensure that every client has an up to date support plan and risk assessment.
  • To complete prompt, efficient, sensitive and high-quality assessments and support planning for clients, ensuring that effective goals are set to achieve maximum outcomes.
  • To provide advice and guidance with regard to responding to complaints/enquiries from clients, families/carers and 3rd parties. Being the first point of contact for resolving complaints and/or conflict wherever possible, before escalating if required
  • Overseeing delivering of support, ensuring that staff comply with quality, health and safety standards in line with CQC requirements where applicable
  • To ensure the upkeep of electronic records on the agreed operational platform
  • To provide data and reports as required to monitor and achieve maximum utilisation and performance
  • To create and maintain champion roles for the team to aid their personal development
  • To take part in on call duties as required
  • To work flexibly across a 7 day rota to meet the needs of the service


Qualifications:
To be successful for this role, you must hold the following qualifications;

  • Health and Social Care Qualification relevant to the role such as NVQ Level 3
  • Knowledge and experience of working within the relevant client group
  • Proven experience and ability to manage multiple sites
  • Excellent communication skills
  • Good time management skills and prioritising skills
  • Flexible and adaptable to changing environments, processes and procedures
  • Willingness to work flexibly in order to meet the needs of the service


To discuss this role further and apply please attach your CV, and a confidential chat will then be arranged.

#PREJP

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About the latest Interim support manager for service industries jobs in Birkenhead!

Service Manager - Liverpool

Merseyside, North West £31595 Annually Brook Street Social Care

Posted 5 days ago

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Job Description

permanent

Brook Street Social Care are proudly working with one of the UK's leading providers of care and Supported Living services for vulnerable adults across the North West.

We are seeking to recruit an experienced, genuinely passionate Service Manager to join the team in Liverpool - someone who truly wants to make a difference every day.

You will be supporting some incredible individuals with a range of support needs including physical and learning disabilities, mental health and autism.

About the role:
As a Service Manager, you will promote and ensure that the company vision of person-centred support is implemented whilst maintaining an individual's potential and independence. You will be a front-line manager, whilst working on direct care and ensuring all necessary back-office duties are completed within compliance.

We are seeking a Service Manager who has the skills and experience to provide energy, motivations and leadership to team members in a supportive environment, enabling them to build and develop supportive relationships that contribute to a good quality of life and great outcomes for each person we support.

What we are looking for:

  • Experience working with those with learning disabilities and/or mental health or complex behaviours across multiple different sites.
  • A driving licence and access to a vehicle to travel within your services is required.
  • Level 3 in Health & Social Care or are qualified through experience.
  • Experience in multisite management.
  • Experience of leading, supervising and motivating a team.
  • Above all, you will be kind, friendly and honest in ensuring that person-centred care is provided.


What is on offer for you?

  • A competitive rate of 31,595 per annum based on experience.
  • Focused Career Development and support functions.
  • Enhanced Training includes Personal and Professional Development.
  • A welcoming and inclusive company culture with progressive well being support
  • A leading provider in adult social care at the cutting edge of support delivery embedding digital platforms.
  • Opportunities to grow and develop new skills
  • And more!


To discuss this role further and apply please attach your CV, and a confidential chat will then be arranged.

#PREJP

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Quality Service Manager

Merseyside, North West £40000 - £45000 Annually Prospero Group

Posted 6 days ago

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Job Description

permanent

We are looking for a Health & Social Care Service & Quality Manager to cover Liverpool, Manchester, and North Wales

Are you an experienced Registered Manager with a passion for delivering exceptional care and safeguarding standards? Do you thrive on ensuring the highest quality of service while leading and supporting teams? If so, we want to hear from you!

About the Role

As a Service & Quality Manager, you'll play a vital role in overseeing and enhancing the quality of care provided by our staff working on local authority placements. You'll ensure that all placements align with care plans and risk assessments, providing expert leadership and support to your team.

Key Responsibilities:

  • Ensure all placements adhere to care plans, risk assessments, and safeguarding policies.
  • Supervise and support staff, conducting regular visits and spot checks.
  • Oversee the implementation of quality support frameworks.
  • Work closely with safeguarding teams, raising any concerns promptly.
  • Provide ongoing training and development to staff.
  • Manage relationships with clients to ensure service expectations are met.
  • Lead on safeguarding concerns, liaising with relevant professionals.

What We're Looking For:

  • Experienced Leader - Minimum 2 years' experience as a Registered Manager in Health & Social Care.
  • Qualified Professional - Level 5 Leadership & Management qualification.
  • Regulatory Knowledge - Strong understanding of Ofsted / Care Inspectorate Wales frameworks.
  • Proactive Problem-Solver - Able to manage large teams and ensure compliance.
  • Tech-Savvy - Competent in IT software and CRM systems.
  • Passionate & Personable - Confident in building relationships and ensuring high standards of care.

Why Join Us?

  • Make a real impact on young people's lives.
  • Join a supportive and dedicated team.
  • Enjoy career progression opportunities in a growing organisation.
  • Competitive salary with additional benefits.

If you're ready to take on a rewarding leadership role where you can drive quality and excellence in social care, apply today!

IN25DR

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Assistant Service Manager

Warrington, North West Community Integrated Care

Posted 1 day ago

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What makes Community Integrated Care a great place to work:


Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for an Assistant Service Manager based in Burtonwood, Warrington.


This is an exciting opportunity for a skilled and experienced team leader, as you will be the Assistant Service Manager and will also assist in leading a team of Specialist Advanced Support Workers and support an adult with a learning disability, tourettes, OCD and complex needs, to lead the best life possible.


Benefits:


  • Salary of between £32,000 - £5,000 per year
  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
  • Managed by supportive senior leaders
  • 33 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
  • Pension Scheme
  • No uniform - we wear our casual clothes
  • Flexible Working Hours & Shift patterns
  • We will pay for your DBS
  • Shopping Discounts Scheme
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing


Community Integrated Care is one of the UK’s largest health and social care charities . We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.


Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.


We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!


We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.


Who you’ll be supporting & more about the role:


This is a unique and exciting opportunity to work with and support a young man, as we are looking for a Assistant Service Manager to assist in leading a team of Specialist Advanced Support Workers, alongside the Service Manager, to help transition him into his new home and promote his independence.


This is to oversee 1 service and we are looking for a Assistant Service Manager who is calm, patient and skilled in verbal and non-verbal communication.


This service is located in Burtonwood, Warrington.


He is interested in films and music and would like someone who can talk about those things. He loves football, being active and he will have his own gym in his home, so all staff need to be active and able to get involved in physical activity with him. It is important to his wellbeing that he can be active every day. He loves gadgets and playing his PlayStation.


At other times he likes the environment to be quiet and to have his own space.


You have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community.

This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team, to change lives and deliver person-centered outcomes for every person we support. You will also assist by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.


You will also have experience working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times.


In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England).

Salary for this role is £32,000 - £35,000 (depen nt on experience and skill).


Your values:


Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:


- Patience

- Empathy, compassion and sensitivity to others

- A strong work ethic

- Reliability

- Honesty

- Determination

- A problem solver

- Resilience


If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.


If you are interested in learning more about the role before submitting your application, please feel free to contact Natasha Jones , our recruitment specialist, for a friendly informal chat on 07890 892814 or email


A Place I belong


Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.


By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.


We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.


We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact


Community Integrated Care is an Equal Opportunities and Disability Confident employer.

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