8 Parts Advisor Automotive jobs in Derbyshire

Parts Advisor - Customer Support
Basic Salary 27,000 - 28,500 + benefits
Based in Chesterfield

My client is a leading supplier of vehicle parts to customers all over the UK and internationally. They are looking for someone to join their customer support team to provide customers with technical information to help them understand which products they need. If you've got a good knowledge of car parts and have worked in a customer focused environment this is a brilliant opportunity to start building a career with a fantastic company!

The Role:

• Based from their distribution centre offices in Markham Vale, you'll be working alongside the internal and external sales teams to give customers technical support through incoming calls.
• Your role is to provide customers with information on parts options or variations as required. You'll increase their understanding of specific products and build relationships which will ultimately increase sales.
• You'll use electronic catalogues and an internal database to help identify the correct part for a customer requirement or problem.
• As well as supporting the customer, you'll also support the sales team with any technical queries or problems.
• Once parts have been supplied you'll also investigate customer queries regarding application, fitting and operation of those parts.

The Person:

• We're looking for someone with a good understanding of vehicles and technical knowledge of car parts.
• You'll have great communication skills, both verbal and written and will be comfortable with Microsoft Office IT packages.
• Any experience working in the automotive aftermarket would be a real advantage but isn't essential.

The Package:

• A basic salary between 25,000 and 26,000 is offered depending on experience
• There is an annual bonus scheme which would start to accrue after your probation period is complete
• Pension and discount scheme
• 25 days holiday + bank holidays
• Life assurance 4 x annual salary
• Great progression opportunities
• Free onsite parking
  

This role is immediately available so please apply below and shortlisted candidates will be contacted within 48 working hours

Highbridge Talent is acting as a recruitment agency in relation to this role

Personnel Solutions are looking for a dedicated and detail-oriented Parts Advisor to join our client in Bilsthorpe, NG22. The ideal candidate will play a crucial role in ensuring the efficient operation of the parts department by providing exceptional customer service and maintaining accurate inventory records. This position requires strong organisational skills, effective communication abilities, and a commitment to maintaining high standards of service.

Hours/Salary

• Monday - Friday
• 8.30am-5pm
• Every other Saturday 8.30am-1pm
• 28k - 31k

Responsibilities

• Assist customers in identifying and sourcing the correct parts for their needs.
• Maintain accurate inventory records, ensuring all parts are properly logged and accounted for.
• Communicate effectively with customers via phone and in person, demonstrating excellent phone etiquette.
• Collaborate with team members to ensure timely processing of orders and deliveries.
• Utilise Excel for tracking inventory levels and generating reports as needed.
• Provide multilingual support to customers when necessary, enhancing the overall customer experience.
• Organise the parts department to ensure a clean and efficient workspace.
• Stay updated on new products and industry trends to provide knowledgeable assistance.

Requirements

• Proven experience in a similar role within the automotive or related industry is preferred.
• Strong organisational skills with the ability to maintain accurate records.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• A proactive attitude towards problem-solving and a willingness to learn new skills.

To apply for this role, please do so online and we will be in touch!

Job Specification

For: Parts Advisor

Ref: VR/05183

Job Summary:

Inspire Resourcing are seeking a motivated and customer-oriented Parts Advisor to join our dynamic team. The successful candidate will be responsible for promoting and selling parts to customers, providing exceptional customer service, and supporting the overall sales objectives of the company.

Key Responsibilities:

Sales and Customer Service:

• Act as the first point of contact for customers seeking parts for equipment.
• Provide expert advice and product information to customers, helping them identify the parts they need.
• Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Process customer orders accurately and efficiently, ensuring timely delivery of parts.

Order Management:

• Prepare and process sales orders, quotations, and invoices.
• Coordinate with the logistics team to ensure accurate and timely dispatch of parts.
• Monitor and follow up on backorders and ensure customers are kept informed about their order status.

Inventory Management:

• Maintain up-to-date knowledge of inventory levels and product availability.
• Work closely with the inventory team to manage stock levels and reorder parts as necessary.
• Identify slow-moving stock and suggest strategies to increase sales of these items.

Sales Support:

• Assist in the development and execution of sales strategies and promotional activities.
• Provide feedback to the Parts Sales Manager on customer needs, market trends, and potential opportunities.
• Participate in sales meetings and contribute to the overall goals of the sales team.

Technical Knowledge:

• Stay updated with the latest product information, technical specifications, and industry trends.
• Attend training sessions and workshops to enhance product knowledge and sales skills.

Job Types: Full-time, Permanent

Pay: 26,400 per year

Additional pay:

Bonus scheme

Commission pay

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

Monday to Friday

Licence/Certification:

Full Driving Licence (preferred)

Work Location: In person

• Basic Salary: £28,000 - £0,000 
• Overtime is available to exceed basic salary
• Monday-Friday: 8:30am-5:00pm 
• 40 hours per week
• Training and growth within the company, opportunities to be promoted internally
• Work for a long-standing, family run, commercial dealership
• Sick Pay
• Enhanced Company Pension
• Access to a free financial advisor
• free onsite parking 
• life insurance
• Above average holiday entitlement
• Overtime availability

• Have previous working experience in a busy Parts Department.
• A strong Communicator who is used to dealing with both Trade Customers and the General Public
• An ability to provide an excellent level of customer service
• Experience in using Motor Trade Parts Systems

• Providing existing customer base with their product requirements
• Telephone and Sales Counter orders and queries
• Communicate offers/promotions to the customer network
• Work with the logistics department to ensure all parts are delivered when they are needed
• Providing excellent customer service showcasing the company and maintaining high standards

• A minimum of 2 years Parts experience is essential
• Knowledge MAM Software or similar is also required
• Excellent communication skills and professional manner
• Must be a team player and have a desire to succeed

• Excellent salary basic
• Great bonus structure
• Fantastic working environment

Parts Sales Advisor Wanted - 12.50 per hour - Start ASAP

Join Pure Staff and work with our reliable and reputable long-term client in Raynesway, Derby. We've been the trusted UK recruitment partner for this client since 2020

We have a fantastic job opportunity for a hardworking, experienced Parts Sales Advisor to join our client in Derby.

Our client specialises in the distribution of car parts for multiple automotive customers all over the UK.

What's in it for you?

• On-going agency work: Monday to Friday, with regular start times at 08:00am and finishes by around 17:30pm - no weekends!
• Supportive Environment: Join a team where employees are supported, respected and encouraged to grow.
• Easy Commute: Free parking at the depot.
• Permanent opportunities do often arise for the right candidate

Your role as a Parts Sales advisor

• Updating Customers on offers within the business.
• Placing orders and advising new customers on automotive parts
• Provide administrative support
• Ensure accuracy of invoicing and estimating.
• Meet all deadlines as set by managers

The Ideal Parts Sales advisor would have:

• A minimum of 6 months recent parts sales experience
• Good Customer Service skills
• Good subject knowledge
• Well versed in IT skills use of Microsoft Office
• Strong communication skills

If you would like to speak to one of our consultants please submit your up-to-date CV or call (phone number removed) and select our Driving Division to speak to one of our experienced recruitment consultants now!

Pure Staff has partnered with a leading perks scheme to offer temporary workers exclusive discounts and savings on big and small purchases. Offers are subject to change but generally include; electronics, travel, clothing, home & entertainment, and fitness & well being. You'll receive an invitation for free access once you've received your first payment so you can start enjoying your perks right away!

INDBIR

• 1 in 2 Saturday's (morning shift - paid as overtime)
• Work for a well-established, growing business that has recently doubled in size.
• Clear career progression – we’ve seen others rise through the company.
• A supportive, close-knit team environment.
• Varied role – not just sales, but also admin, service queries, and trade account management

• Have previous working experience in a busy Parts Department.
• A strong Communicator who is used to dealing with both Trade Customers and the General Public
• An ability to provide an excellent level of customer service
• Experience in using Motor Trade Parts Systems