Supply Chain Manager

Berkshire, South East Hays Accounts and Finance

Job Viewed

Tap Again To Close

Job Description

permanent

Job Summary:
We are seeking an experienced and driven Supply Chain Manager to oversee and lead the daily operations of two core support teams, Source and Supply Chain. Acting as the first point of contact for escalations, the successful candidate will play a key role in delivering exceptional service to internal and external stakeholders, driving process improvements, and managing communication channels effectively across the supply chain function.
Main Responsibilities:

  • Oversee and coordinate the day-to-day activities of Source and Supply Chain support teams.
  • Act as the first line for managing escalations from clients, suppliers, and internal teams, ensuring prompt and professional resolution.
  • Ensure all customer and supplier communications are handled efficiently and meet service level expectations.
  • Monitor and triage high-priority tickets and emails, assigning and following through to resolution.
  • Lead regular review meetings with team leaders and provide feedback and updates to the Head of Supplier Solutions.
  • Identify service issues or recurring patterns and contribute to the development of improved processes or policies.
  • Support workload balancing and hands-on assistance during peak times or complex cases.
  • Foster a collaborative, high-performing team culture and motivate staff through strong leadership and support.
  • Proactively seek opportunities to enhance the customer experience through process optimisation.
  • You will regularly engage with: procurement, suppliers, client contacts, technology partners and third-party providers.

    What you'll need to succeed
  • Strong leadership experience with a track record of managing operational teams
  • Exceptional communication and interpersonal skills, both written and verbal
  • Ability to remain calm and make sound decisions under pressure
  • Customer-driven ethos and SLA management
  • Strong problem-solving abilities and experience managing complex queries or complaints
  • Proven background in improving customer service processes and team efficiency
  • Confident in working with cross-functional teams to resolve issues and implement improvements



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

This advertiser has chosen not to accept applicants from your region.

Job No Longer Available

This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.

However, we have similar jobs available for you below.

Supply Chain Manager

Aldershot, South East Sopra Steria Limited

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Are you prepared to take on an outstanding challenge as a Supply Chain Manager with Sopra Steria? Join our dynamic team and help craft the future of secure programmes!

We are looking for an experienced Supply Chain Manager to lead a secure and complex programme involving five key partners. You will be part of a bold team that values collaboration and strives for detailed execution. Our culture is r.



WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Logistics and Supply Chain Manager

High Wycombe, South East TLP

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Logistics and Supply Chain Manager

£55-65,000 + Excellent Benefits, Company Car and Bonus

Commutable from Reading, High Wycombe, Maidenhead, Aylesbury and Didcot

An excellent opportunity to join a leading distributor who are seeking a and Logistics and Supply Chain Manager to support the Operations Director with the day to day management of the Supply Chain and Warehouse Operations. To ensuring maxi.


WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Head of Procurement & Supply Chain

Hythe End, South East £70000 - £80000 Annually Michael Page

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Managing a small team, you will lead the procurement and supply chain function for a fast growing and exciting QSR (hospitality) brand, with a number of sites already opened and established in the UK.

This role will be crucial in the success of the brand and will lead the development of relationships with food and beverage suppliers.

Client Details

Our client is a well know and exciting restaurant brand. They have been established in the UK for a number of year and continued to grows their sites this year and beyond. They offer a wide menu of well know items and are constantly innovating their product range.

The business offer a flexible working environment, where they want to 'empower' their employees to make decisions and take ownership.

Description

  • Leading the sourcing across all food and beverage suppliers.
  • Leading the end to end Supply Chain strategy.
  • Managing a small team
  • Working with NPD regaridng menu launches and changes.

Profile

  • 6 years + within food and beverage procurement
  • experience working within the hospitality sector, ideally restaurants or pubs
  • experience managing a team
  • a passion for the food industry!

Job Offer

  • Up to 75,000 salary
  • benefits
  • bonus
  • discounts
  • flexible working - hybrid
This advertiser has chosen not to accept applicants from your region.

Director of Supply Chain (UNB002)

Reading, South East ALL.SPACE

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

Who are we?  

We hire those that seek to innovate across people, process and technology. Join our global workforce, visualise the future and strive for success. Our engineering campus and corporate offices in the UK and US are optimal environments for ideas and innovation to flourish. 

ALL.SPACE, has developed a smart terminal, capable of linking with all satellites, all networks, in all orbits, all at once. Our ground-breaking software-defined service enablement platform integrates intelligent routing, edge computing and on-demand services to deliver unprecedented network resilience and application performance. Our terminal designs operate as fully electronic beam steering systems. Our IP has applications across a wide range of market sectors including aeronautical, land mobile, maritime, and 5G. It provides broadband, multi-beam, two-way communications with dynamic tracking of geostationary and non-geostationary satellites or terrestrial nodes. 

We are looking for world class talent to join our high-performing team working on cutting edge technology in the satellite communications industry. We stand by our company values; INTEGRITY, INNOVATION & EXECUTION EXCELLENCE – giving you the opportunity to build your career in an environment where we encourage crisp decision-making, challenging the status-quo, championing your beliefs and ideas, sharing successes (and learning from failures) and working collaboratively with your fellow team members. 

ALL.SPACE is committed to practicing and promoting diversity, inclusion and equality in the workplace. We aim to lead by example by making satellite communications a more inviting and accessible industry for all.

The Director of supply chain is responsible for developing, managing, and optimising the global supply chain strategy across multiple sites to align with the organisation’s strategic direction, and drive commercial alignment across the Supply Base. 

We are looking for a highly capable and commercially minded Supply Chain Commercial Lead with deep expertise in contracting, negotiation, and statement of work (SOW) development. This role will serve as the commercial anchor for our supply chain function, ensuring that supplier relationships, third-party services, and strategic sourcing initiatives are governed by robust, value-driven contracts that protect the business and drive results. 

The role will help define the make buy strategy for the organisation, maintain the performance and relationships with key suppliers and sub-contractors, ensures that supply chain processes are efficient, cost-effective, and aligned with the company’s overall business objectives.   This includes overseeing purchasing, procurement, contract alignment, logistics, inventory management. 

1. Commercial Leadership 

  • Deliver the optimal contractual and cost outcomes for the business  
  • Ensure contracts are aligned with operational needs, commercial objectives, and legal compliance. 
  • Lead the creation, negotiation, and execution of supplier contracts, MSAs, and Statements of Work. 
  • Act as the commercial point of contact for all third-party engagements within supply chain operations. 
  • Develop and maintain contract templates, playbooks, and negotiation frameworks aligned with legal and procurement policies. 
  • Statement of Work (SOW) Leadership, review, and negotiate SOWs that clearly define scope, deliverables, milestones, KPIs, and pricing models. 
  • Work closely with all stakeholders (procurement, legal, operations) to ensure that all commercial terms in SOWs are accurate and enforceable. 
  • Mitigate risks by ensuring appropriate provisions for performance management, penalties, change control, and exit strategies. 
  • Identify opportunities for value creation, cost savings, and improved terms through proactive contract and SOW management. 
  • Analyze total cost of ownership (TCO) and contract performance metrics to inform decision-making. 

2. Supply Chain Management 

  • Develop and implement a comprehensive supply chain strategy to meet business objectives. 
  • Key role in defining Make Buy strategy and alignment of strategic suppliers and Sub-Con partners. 
  • Analyse and forecast supply chain trends, ensuring alignment with market conditions and business goals. 
  • Lead initiatives to streamline supply chain processes, reduce costs, and improve efficiency. 
  • Work with product development and manufacturing to drive step change in landed product costing. 

3. Procurement and Vendor Management 

  • Direct sourcing strategies and validate approvals of all new suppliers, both internally and through Sub Contractors. 
  • Oversee procurement operations to ensure timely and cost-effective sourcing of materials and services. 
  • Build and maintain strong relationships with vendors and suppliers, negotiating contracts to secure favourable terms. 
  • Monitor supplier performance and address issues related to quality, delivery, pricing and conducting regular reviews and audits. 

4. Inventory and Demand Planning 

  • Deliver internal and 3rd party inventory management strategies to optimise stock levels and reduce waste. 
  • Collaborate with sales and operations teams to forecast demand and align supply plans accordingly. 
  • Implement systems and tools for accurate demand planning and inventory control. 

5. Logistics and Distribution 

  • Ensure compliance to all import export regulatory requirements and provide guidance to the business operations. 
  • Oversee logistics operations, including warehousing, transportation, and distribution. 
  • Ensure on-time delivery of products to customers while minimizing transportation costs. 
  • Optimize the supply chain network for scalability and efficiency. 

6. Leadership and Team Development 

  • Build and lead a high-performing supply chain team, fostering a culture of continuous improvement. 
  • Provide mentorship, training, and development opportunities for team members. 
  • Set clear performance goals and monitor progress. 

7. Compliance and Risk Management 

  • Ensure compliance with all regulatory requirements and industry standards. 
  • Identify and mitigate supply chain risks, including disruptions and cybersecurity threats. 
  • Implement robust health, safety, and environmental practices within the supply chain. 

Requirements

    • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field or appropriate industry experience. 
    • 10+ years of experience in leadership roles working with global suppliers, CMs, and contract manufacturing strategies within automotive, aerospace, space, satellite, electronics, medical devices, or consumer products manufacturing. 
    • Experience with PLM (Product Lifecycle Management) and proven track record in scaling products from R&D to mass production in high-volume manufacturing environments. 
    • Proven track record of implementing supply chain strategies in multi-site industries that drive cost savings and efficiency. 
    • Ability to manage multi-million-dollar capital investment projects. 
    • Experience with enterprise resource planning (ERP) systems and supply chain management software. 
    • Strong knowledge of DFM/DFA, materials, tooling, and manufacturing technologies (e.g., injection molding, machining, assembly, electronics). 
    • Preferred Bachelor’s or Master’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related field. 
    • Strong problem-solving skills using Six Sigma, Lean, and root cause analysis methodologies. 
    • Excellent leadership and stakeholder management skills. 
    • Exposure to ISO, FDA, ITAR and other regulatory standards. 

Skills: 

    • Advanced negotiation and contracting skills 
    • Attention to detail and legal accuracy 
    • Commercial acumen and financial literacy 
    • Risk management and compliance orientation 
    • Cross-functional influence and stakeholder management 
    • Strategic and structured thinking under pressure 
    • Strong analytical and problem-solving skills. 
    • Excellent communication and negotiation abilities. 
    • Leadership skills with the ability to motivate and develop teams. 
    • Knowledge of global supply chain trends and practices. 
    • Proficiency in data analysis tools and software (e.g., Excel, Tableau).  

Key Competencies: 

    • Strategic Thinking 
    • Results-Oriented 
    • Adaptability and Resilience 
    • Stakeholder Management 
    • Decision-Making under Uncertainty 

Benefits

  • Stock Options 
  • Contributory Pension Scheme 3% standard
  • 25 days Annual Leave + Public Holidays 
  • Cycle-to-Work Scheme 
  • Car Scheme (Salary Sacrifice) 
  • Free On-Site Gym 
  • Employee Assistance Programs 
  • Discounts Platform 
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Supply chain manager jobs in Berkshire!