... the business regarding all matters of Regulated complaint handling Define customer experience KPIs, beyond minimum regulatory ... regulated environment Considered an expert in regulated complaint handling and regulatory change Familiarity with business and ... More Details
... seeking a Global Head of Complaint Handling Unit 10. The Global Head of Complaint Handling is responsible for the global ... implementation of the complaint management elements of the ... More Details

Case Handler 5 days ago

... Desirable - Awareness of DISP and FCA requirements when complaint handling Desirable - An understanding of Data Protection legislation, Consumer ... team as they have just implemented a new Complaint Handling system. Within this role, you will have the ... More Details
... and oversight of the Complaint Handling process. Responsibilities Manage the Complaint Handling process by: Evaluating potential ... completing actions in compliance with the complaint handling process. Evaluate complaints for regulatory reportability ... More Details

Complaints Handler 12 hours ago

£10.32 - £12.60 per hour + Holidays, Pension
... Satisfactory Quality Disputes complaints as part of the complaint handling team. Working as part of a friendly, professional ... procedures within own area & an understanding of the complaint handling regulations applicable to LBG and the FCA, especially ... More Details
... financial management and optimisation.• Proven success in complaint handling, audit process, process improvement and revenue generation ... and monitor progress accordingly• Complaint handling, analysis and feedback • PI claims handling and resolution• Ad hoc ... More Details
... mortgage, loan or credit card applications* In-depth complaint handling experience, producing bespoke resolution letters* Awareness of DISP ... and FCA requirements when complaint handling would be an advantage* Excellent telephony skills ... More Details
... consultation with the Supervisor. Relevant experience in complaint handling environment with retail customers is essential and ... with telephone calls and written side of complaint handling. Previous experience in Investor/Shareholder Services/Transfer ... More Details
... once a company’s own complaint handling system has been exhausted. High quality complaint handling and investigation is essential to ... More Details
... complaints are recorded accurately and promptly on the Complaint Management System Handing calls and responding appropriately ... them with their complaints handling and questions The Person Minimum 2 years complaint handling experience gained within a ... More Details
Your browser does not support Cookies or JavaScript or this option is turned off in your browser settings.

How to enable Cookies and JavaScript

Your browser is out of date!

Update your browser to view this website correctly. Update my browser now