2nd Line Support Engineer - Milton Keynes
Job Details
Full Job Description
2nd Line Support Engineer - Milton Keynes
5 Days per week onsite - 35,000
2nd Line Support Engineer required for a
leading client based in Milton Keynes. My client is currently seeking
a 2nd Line Support Engineer to come on board to provide support for
Microsoft environments across a diverse clientele spanning various
industries such as legal, real estate, logistics, manufacturing, and
more. Responsibilities include managing installations, upkeep, and
resolving issues pertaining to Windows 10/11 operating systems on both
laptops and desktops.
Key skills:
* Strong 2nd Line
support experience
* Conduct administration tasks for server
operating systems.
* Collaborate with RDS, Citrix, and Hyper-V
technologies.
* Supply assistance for smartphones (Android & iOS),
tablets (Android & iOS), printers, scanners, copiers, and other
hardware devices.
* Oversee Office 365 administration, including
user account management, Azure AD, Exchange, etc.
* Manage various
Microsoft products such as Office, Teams, SharePoint, OneDrive, and
MFA.
* Administer backup technologies and antivirus/security
software.
* Execute cable patching and utilize remote access
tools.
* Leverage ITSM tools for streamlined service delivery.
*
Demonstrate proficient technical abilities, demonstrating competence
in managing the aforementioned tasks.
* Possess outstanding
customer service and communication aptitudes.
* Display a fervent
dedication to their profession and a commitment to delivering superior
client-centric service.
Interested? Please submit your
updated CV to Emma Siwicki at Crimson for immediate
consideration.
Not interested? Do you know someone who might be a
perfect fit for this role? Refer a friend and earn 250 worth of
vouchers!
Crimson is acting as an employment agency regarding this
vacancy