2nd Line Support Analyst - On Site - Milton Keynes
Job Details
Full Job Description
2nd Line Support Engineer - Milton Keynes
5 Days per
week onsite - 40,000
2nd Line Support Engineer required for
a leading client based in Milton Keynes. My client is currently
seeking a 2nd Line Support Engineer to come on board to provide
support for Microsoft environments across a diverse clientele spanning
various industries such as legal, real estate, logistics,
manufacturing, and more. Responsibilities include managing
installations, upkeep, and resolving issues pertaining to Windows
10/11 operating systems on both laptops and desktops.
Key
skills,
* Strong 2nd Line support experience
* Conduct
administration tasks for server operating systems.
* Collaborate
with RDS, Citrix, and Hyper-V technologies.
* Supply assistance for
smartphones (Android & iOS), tablets (Android & iOS), printers,
scanners, copiers, and other hardware devices.
* Oversee Office 365
administration, including user account management, Azure AD, Exchange,
etc.
* Manage various Microsoft products such as Office, Teams,
SharePoint, OneDrive, and MFA.
* Administer backup technologies and
antivirus/security software.
* Execute cable patching and utilize
remote access tools.
* Leverage ITSM tools for streamlined service
delivery.
* Demonstrate proficient technical abilities,
demonstrating competence in managing the aforementioned tasks.
*
Possess outstanding customer service and communication aptitudes.
*
Display a fervent dedication to their profession and a commitment to
delivering superior client-centric service.
Interested?
Please submit your updated CV to Emma Siwicki at Crimson for immediate
consideration.
Not interested? Do you know someone who might be a
perfect fit for this role? Refer a friend and earn 250 worth of
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Crimson is acting as an employment agency regarding this
vacancy
2nd Line Support Analyst - On Site - Milton Keynes
Crimson
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