AIG Life UK - Underwriters and Senior UW - Homebased

Full Job Description

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

AIG Life is working towards becoming Corebridge. This is a unique franchise that brings together a broad portfolio of life insurance, retirement and institutional products offered through an extensive, multichannel distribution network. It holds longstanding, leading market positions in many of the markets it serves in the U.S.

About the role

What you need to know:

Are you an experienced underwriter with an appetite for providing excellent customer service whilst balancing risk and resolution of cases? If so, look no further for your next career challenge!

We’re looking for both Underwriters and new Senior Underwriters to join our Underwriting department within Business and Customer Operations.  We are looking for individuals with relevant experience of underwriting and for senior or HNW posts a current working underwriting authority of a minimum of £1.5m Life, £675K Critical Illness and £60K Income Protection.  

Here at AIG, we pride ourselves on being innovative in our approach, customer focused and determined to make a positive difference to our policyholders by offering an efficient service that gives the cover they need when they need it most. 

You will become part of a team of Underwriters who work closely together with other Customer Service colleagues to make sure the needs of the business, customers and distributors are all met.

What we expect from you:

• You will have a proven working or higher level knowledge of Income Protection, Life, Critical Illness and disability products
• You will provide fair and balanced underwriting decisions using the appropriate amount of evidence necessary
• You will assess all applications that aren’t accepted by our online underwriting engine – initial applications, additional information, amendments plus assess medical and financial risks and evidence.
• You will have general knowledge of insurance industry codes and current practices
• You will liaise with Customer Services, Pricing, Sales and our reinsurance partners when required, representing the Underwriting department in a positive and collaborative way
• You will develop a good understanding of the business and contribute to ‘best practice’ overall for our customers and colleagues
• You will be a Point of Contact for cases that require escalations and also support the complaints team with resolving and communicating complaints outcomes
• In Senior positions you will be a Point of Contact for other underwriters and support, train and coach those less experienced within the department.  This may be either on an ad hoc or more formal basis depending on the individual requirements.
• You will be innovative, forward thinking and able to identify opportunities for improvements in our philosophy, processes and procedures. 
• You will be able to demonstrate good lateral thinking and proactive problem-solving skills, have sound decision making skills and the ability to recognize risk events, manage and escalate these where appropriate.
• You will display role model behaviours in line with company values, have good organizational and time management skills and be reliable and flexible.  

What you can expect from us:

• Excellent basic salary, with annual performance related bonus.
• 9% non-contributory company pension matched by up to a further 4% if you contribute too.
• 10 x salary Death in Service benefit and income protection.
• Private medical & health assessments.
• 25 days holiday.
• Friendly, collaborative, and positive atmosphere
• Homeworking
• Office based training in Reigate with smart casual dress code

What we’re looking for:

Experience

Underwriting experience with appropriate authority levels

Knowledge & Skills

Good computer literacy, sound numerical and verbal literacy skills.  Knowledge of protection legislation

Personal Qualities

Good motivator and communication (primarily oral).  Confident, resilient, organized, approachable and dependable

Motivation & Expectation

Desire to deliver excellent customer service.  High expectations of self and others

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place.  And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

We are an Equal Opportunity Employer

Corebridge Financial, Inc ., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At Corebridge Financial , we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities.  If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to .   Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

UW - Underwriting

Estimated Travel Percentage (%):

Relocation Provided:

AIG Life Limited