ASB Enforcement Officer
Job Details
permanent
United Kingdom
Business Smart Solutions
06.11.2023
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Full Job Description
Rate: £26.33 per hour
Term: 3
months initally
Hours per week: 36
Location: Haringey
What you'll work on
We are looking
for an experienced ASB Officer. An individual who has proven
experience and knowledge in dealing with complex ASB cases. Experience
in managing complex and demanding casework, knowledge and experience
in preparing cases for legal action and undertaking enforcement action
in respect of resolving ASB. The successful candidate will have
excellent written and verbal communication skills, experience in
establishing and maintaining effective partnership working and an
excellent team player. Good IT skills and experience of casework
management.
What you'll achieve
To ensure that the impact of Anti-Social
Behaviour (ASB) and nuisance on residents and others within the London
Borough of Haringey is controlled using appropriate enforcement
powers, negotiation, practical knowledge both during office hours and
as part of an out of hours operation.
1. To identify, investigate and effectively deal with
breaches of legislation through appropriate written or verbal advice
warnings, notices, and legal action in accordance with legislation and
the Council’s policies and procedures.
2. Work outside of normal office hours, from time to time,
to investigate ASB breaches and facilitate joint working with the
Police and other agencies.
3. To lead
on serious ASB investigation in line with the Homes for Haringey (HFH)
SLA, coordinating a multi agency response from a variety of
internal and external partners and where appropriate devising a plan
of action.
4. To
build relationships and regularly work in partnership with local
enforcement partners, statutory organisations and internal colleagues
to share information and carry out joint enforcement tasking
exercises.
5. To ensure that
safeguarding issues are addressed as part of a multi-agency approach,
working together to remove residents from immediate risk.
6. To assist in the preparation of the
service and enforcement of legal notices under the Anti Social
Behaviour Crime and Police Act 2014 and Housing Act 2004 and any other
legislation that is appropriate to secure the main purpose of the
role.
7. To follow up and revisit
where informal and formal action has been taken, checking progress and
next steps and to follow through on any legal notice served.
8. To carry out recorded interviews under
the provisions of the Police and criminal Evidence ACT 1984 (PACE) (as
amended).
9. To Take Witness
Statements and gather and preserve evidence for use during
investigations and in legal proceedings.
10. To prepare case bundles for court in accordance with
the High Court Rules of Evidence and to represent the Council in Court
as necessary.
11. To communicate &
support witnesses before, during and after legal proceedings and
accompany them to court if required.
12. To regularly brief lead and ward members on issues
arising in the borough.
13. Create
and maintain case files, documents and databases to assist in the
monitoring and analysis of cases and to ensure that intelligence is
gathered to inform the deployment of resources to support service
delivery.
14. Maintain a library of
up to date case law and policies to ensure a high level of knowledge
in relation to Noise nuisance legislation and good practice.
15. To support the Council’s role in
planning for and responding to Civil and Council emergencies in
accordance with Council emergency procedures.
Requirements
Who we're looking for
- Knowledge and understanding of
relevant/guidance/directives/powers (Housing Act 2004 etc)
- Experience of investigating ASB complaints and taking
appropriate follow up action.
- Experience of using
relevant legislation and powers, i.e. service of statutory notices,
court proceedings etc.
- Capable of keeping detailed
concise and accurate records of all visits and actions and preparing
witness statements, writing notices and schedules.
- Capable of dealing with confrontational situations
confidently, calmly and assertively and impartially. Have good
listening and negotiation skills. Capable of adapting style and
approach to different situations and groups of people.
- Good problem solving skills and able to work as part of a
team.
- Knowledge, understanding & ability to use all
relevant IT Systems relating to the role.
- Understanding
of how relevant policies and initiatives can be effectively
implemented to reduce ASB and how positive outcomes can improve local
communities.
- Self Motivated and able to work with
minimum supervision and able to juggle conflicting priorities.
- Confident communicator both orally and in writing – capable
of communicating in simple straightforward language with a wide range
of people to persuade, negotiate and disseminate information.
- Ability to build relationships and use partnership working
with other enforcement & statutory organisations to bring about
successful outcomes to long standing ASB & nuisance issues
Equal
Opportunities
Business Smart Solutions are a
Recruitment Agency - We hire talented and passionate people from a
variety of backgrounds because we want our global worker base to
represent the wide diversity of our clients. If you’re excited about
a role but your past experience doesn’t align perfectly with every
bullet point listed in the job description, we still encourage you to
apply. If you're passionate about working for a role in local
government and share our company values, we encourage you to
apply.
BSS is proud to be an equal
opportunity employer. We do not discriminate in hiring or any
employment decision based on race, color, religion, national origin,
age, sex (including pregnancy, childbirth, or related medical
conditions), marital status, ancestry, physical or mental disability,
genetic information, veteran status, gender identity or expression,
sexual orientation, or other applicable legally protected
characteristic. BSS considers qualified applicants with criminal
histories, consistent with applicable UK law. If you need assistance
or an accommodation made due to a disability, please let your
recruiter know.
Benefits What we offer
We believe
employee benefits should go beyond just a free drink or fruit bowl.
What’s more, we believe you should get to choose perks that suit
your lifestyle. That’s why we’ve partnered up with the global
benefits and rewards provider Perkbox, to offer something for all
of our people.
Here’s what you can
look forward to:
Perks Hub
- Hundreds of global and local perks, available
online 24/7
- Free monthly lifestyle perks; such as free
coffees, breakfasts, cinema tickets, etc
- Shopping
discounts from the biggest brands, all year round
- Save
money on everything from the supermarket shop to summer holidays
Wellness Hub
- Easy to
follow videos for everything from yoga exercises, to strength
training and HIIT workouts
- Mindfulness, meditation and
sleep resources, available on all your devices
- Guides
to help with everything from anxiety to stopping smoking
- Confidential mental health helpline, 24/7 access to a
qualified counsellor
Celebration hub
- Working with us means
you're always part of Team BSS - celebrate and recognise fellow
contractors, whether they're across the desk or across the world
- Company polls where everybody can vote for the winners
Culture Hub
- A single place to find company updates, photos, benefits
information and lots more!
- Stay in the loop with what’s
happening by accessing Culture hub anywhere, at any time
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ASB Enforcement Officer
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