Academy Apprentice

Full Job Description

Join Howdens and Launch Your Career as an Academy Apprentice

At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in both 2022 and 2023

The Opportunity: Academy Apprentice

As an integral part of our workforce, we are seeking talented individuals to join our award-winning apprenticeship scheme and help drive our business forward. The Academy Apprentice role offers a unique opportunity to receive comprehensive on-the-job training and expert support from a leading training provider while pursuing a Level 2 Trade Supplier Apprenticeship. The program typically spans 12 to 15 months.

Responsibilities:

As an Academy Apprentice, you will have an opportunity to learn multiple roles within our Trade Depot. You key responsibilities will include:

• Dealing with customer sales at the trade counter and over the telephone
• Making outgoing calls to existing account holders to promote new products and offers
• Working in the warehouse dealing with incoming deliveries, stock control and despatch of goods to our customers.
• Processing customer orders and taking delivery of goods and the basic administration related to these functions.
• Maintaining technical knowledge of the products and services offered together with the bespoke systems and equipment used in the depot.
• Communicating with a wide variety of internal and external customers to build relationships and provide a high-quality service that encourages repeat business.

Requirements:

We are looking for people with the following qualities who want to learn new skills in a warehouse environment:

• Excellent attention to detail.
• Ability to work autonomously and use own initiative.
• Strong communication skills.
• Effective planning and organising abilities.
• Capability to prioritise and manage own workload effectively.
• A strong desire for continuous personal and professional development.
• The right to work in the UK and related evidence

Please note - if you have considerable experience in a similar role, you may not be suitable for an apprenticeship. If you already have experience and are looking for a full time role please visit (url removed) to see our non-apprenticeship opportunities.

The Apprenticeship:

• Trade Supplier Level 2 - Intermediate Apprenticeship
• Training provided by in house Learning & Development Team
• Support from external training provider
• 15 Month programme including minimum 12 month learning period and end point assessment
• Apprentices without Level 1 English and Maths must achieve this before taking the end-point assessment at the end of the apprenticeship. This will be covered as part of your apprenticeship.

Rewards and Benefits:

We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive:

• A competitive £15,000 salary.
• Paid holiday entitlement.
• A generous matched contribution Pension Scheme.
• Team incentives and outings.
• Staff discount on Howdens products

About Us:

Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.