Account Manager

Full Job Description

Main Responsibilities

Oversee, manage, and develop a defined portfolio of existing customer accounts through outbound sales activity

Manage the growth and development of company key accounts in line with business growth goals

Provide point-of-contact resource to support both existing and newly acquired customer enquiries

Identify new business opportunities within local territories and work with the local and regional team to secure new business wins in line with company sales goals

Undertake and generate company sales performance reports as required to local management group

Provide resource across inbound call management and customer enquiries and requests

Obtain and manage hire enquiries and orders

Research, develop and deliver customer account proposals and agreements

Support and achieve delivery of sales growth targets for all FTH products and services

Manage orders at the trade counter when required

Manage hire contracts in line with company standard

What you will need to bring to the role

Effective organisational and communication skills

Committed to providing an industry leading service delivery approach to business development

Capable of developing strong client relationships

Confidence to work on own initiative

Good planning and preparation skills

Flexible in approach to the role to meet business requirements

Presentation skills, both verbally and written

Self-Confident

Negotiating skills essential

Time management essential

Competent levels of IT understanding

Proven experience in selling products & services to end user

Entrepreneurial spirit

Ability to work effectively under pressure

Commitment to self-development

High level of integrity and trust