Account/Project Manager - German Speaking

Full Job Description

Position: Account/Project Manager - German Speaking

Location: South Croydon

Salary: DOE

Hours: 9am - 5pm (Hybrid)

About the business:

Would you like to work as an Account/Project Manager for an incredible Packaging Design company, this is your opportunity. My client has 30+ years of experience designing brands that win at the retail shelf. Their clients trust them time and again, over decades, to lead them through the changing dynamics of the shopper world and to design packaging that ensures their brands are picked first. They deliver their 360 designs to artwork philosophy efficiently, faithfully, and accurately, across the globe. They create and produce as one seamless, joined up team of experts, all under one roof.

Overall Responsibility for an Account/Project Manager:

• Responsible for the administration and running of accounts/projects and for maintaining long-standing client relationships as well as building and maintaining strong internal relationships across the company.
• To own and manage entire projects from taking the initial brief from the client to obtaining approval to release the project to the client, working closely with the internal Design and Artwork teams to facilitate the production of packaging for our clients.
• Responsible for ensuring projects are completed to the highest standard and to deadline. Managing conflicting deadlines to ensure changing priorities are recognised and planned for accordingly.
• Communicate with clients professionally, building client relationships to inspire trust and confidence in the Company.
• Maintain excellent standards of spoken and written communication in German and English.
• Effectively communicate client briefs to the Design and Artwork departments to ensure work is produced to client specification first time.
• Ensure the accuracy and precision of all work by continuously checking all details against the client brief, brand guidelines and/or style guides.
• Liaise with the Studio Manager, Design and Artwork departments, giving adequate notice for jobs to be scheduled for production.
• Analyse, understand, question and challenge client briefings.
• Write briefings for internal design, photoshoot and digital artwork projects.
• Brief the design or artwork team on individual projects.
• Effectively manage the timing and execution of the internal design and artwork process.
• Organise photoshoots, get quotations, book photographers and home economists, organise/source product samples, write photo briefings etc.
• Proof-read your designs and artworks.
• Ensure that your projects comply with all current client design and artwork guidelines.
• Keep full track of all your live projects and be able to give a full account of the status of each project at any given time.
• Manage client expectations and make sure that all deadlines are met.
• To advise and assist other members of the Client Services department as required.
• Responsible and accountable for complete budgets of all projects.
• Ensure all projects are invoiced promptly and within company timelines.

Job Skills and Qualifications for an Account/Project Manager:

• 2+ years of account/project management experience
• 'A' Level and/or professional level of writing and speaking German is required as a minimum; fluency is preferred
• FMCG packaging/working within a print and design environment is desired
• Previous experience of working within a creative environment is desired
• Experience of dealing with clients with high expectations within a pressured environment delivering to tight deadlines is essential
• Demonstration of ability to build strong working relationships
• Ability to manage the commerciality of projects to make sure they are profitable and delivered to time scale
• You will be flexible and able to co-ordinate multiple projects in a fast-paced environment, be self-motivated, efficient and highly organised

Attributes for an Account/Project Manager:

• Conscientious, reliable, good attendance and timekeeping standards
• Excellent attention to detail and works with precision
• Effective project manager, able to manage workload
• Honest, trustworthy, and able to work unsupervised
• Demonstrates initiative, is creative and contributes ideas
• Pragmatic approach to problem solving without cutting corners
• Friendly, approachable, respectful and a positive team player
• Flexible, adaptable, calm whilst working under pressure
• Professional with excellent communication skills
• Proactive, takes ownership of daily tasks with a can-do attitude
• Must be able to work flexibly to meet the needs of the business

If you are interested in finding out some more information about this role, please apply today.

For any additional information, please call Olivia on (phone number removed)