Admin Officer (AO) - Band E

Full Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our Public Sector client are looking for a temporary employee to join their team as an admin officer. This is a temporary role until 30/09/2024 - This is very likely to be extended. This is a full-time role, Monday - Friday, 37 hours per week. The usual working hours for this role will be around the hours of 8-4/9-5. The pay rate for this role is £11.88, paid on a weekly basis.

This is fully office based, with no remote or hybrid opportunities due to the nature of the work. The office is located in Birmingham City Centre - B5 4UU.

Your role will be to support with administrative tasks that come alongside the employment tribunal cases. Your day-to-day duties will include:
- Processing claims and claim management
- Dealing with admin processes including correspondence, write offs, reports and checks
- Reviewing accounts
- Communications with public and judiciary
- Ad hoc admin: filing, photocopying, scanning etc

The ideal candidate for this role will be 12-18 months of admin experience within a workplace. Full training will be provided for this role.

If successful, you will be subject to a Basic DBS check, due to the nature of the role. Please apply for more information!

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role's navigation link and your qualifications. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.