Administration Team Leader

Full Job Description

Title: Administration Team Leader

Location: Chelmsford

Salary: 28,000 - 31,000

Days/ Hours of work: Monday - Friday: 08:30 - 16:30

Benefits

• 25 days holiday + bank holidays
• Free onsite parking
• Online discount platform
• Great training opportunities
• Monthly company lunches
• Summer and Christmas parties
• Pension contribution
• Annual reviews
• Progression opportunities

The company

We are currently seeking a highly organised and motivated individual to join our client's team as an Admin Team Lead. In this role, you will be responsible for managing a team of administration staff and overseeing day-to-day operations. If you are someone who thrives in a fast-paced environment and wants the chance to make a real impact, then this is the perfect position you.

Duties

• Manage a team of administration staff, overseeing and managing workloads to ensure efficient operations
• Collaborate with the electrical manager in project management for small projects
• Monitor and report key performance indicators (KPIs) and targets to ensure goals are met
• Handle office management tasks, including stock control and office maintenance
• Update and maintain training records, including booking courses for staff members
• Address escalations and complaints from both internal and external stakeholders
• Monitor staff performance and provide feedback and coaching as needed
• Assist in establishing and maintaining office procedures for enhanced efficiency
• Support credit control efforts to ensure timely payments from clients
• Set up files for new projects, ensuring proper organisation of all necessary documentation
• Conduct inductions and training sessions for new personnel
• Provide support to the Directors, including coordinating and organising diaries, training events, internal meetings, and travel and accommodation bookings
• Update procedures related to invoicing, expenses, and user guides for systems
• Collaborate closely with the Directors on all staffing matters
• Develop team focus plans and conduct regular individual meetings to align goals
• Build and maintain strong relationships with clients, suppliers, and engineers.
• Undertake any necessary training and development to stay updated with industry practises
• Perform any other ad hoc duties as required

The ideal candidate

• You'll have proven experience in a similar leadership role
• You'll have strong organisational and time management skills
• You'll have excellent communication and interpersonal skills
• You'll be proficient in Microsoft Office Suite
• You have the ability to handle multiple tasks and prioritise effectively
• You'll have strong problem-solving and decision-making abilities
• You have high attention to detail and accuracy

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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